Reviews (384)

Overall rating
4.4
Counts per rating level
  • 86% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 7% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly praise this app for boosting revenue, especially through its loyalty rewards program that appeals to frequent shoppers. They value its all-in-one capabilities, including points management, email automation, and SMS marketing, noting its ease of use and strong return on investment. The app's customizable features, such as loyalty programs, discount codes, and marketing materials, along with seamless integration with Shopify POS, are particularly beneficial for synchronizing online and physical store operations. Customer support is also consistently commended for being responsive and effective, contributing significantly to a positive user experience.

February 24, 2024

Nice and cool

S&K
United Arab Emirates
About 7 hours using the app
June 27, 2017

AMAZING !!!!
I was with sweet tooth (now smile) and I don't regret switching to this ! :-)
It is less expensive, 100% customizable (I can get my whole program in French) your program looks so pro with logo and all.
No need to generate coupon code.
I LOVE YOUR APP thanks so much the offer was lacking now you solved it all.

Crealunch
Canada
Over 7 years using the app
June 22, 2017

This app is a must have for both Shopify and POS.
Customer service is amazing and very reactive.
Translation was coming in a week after I ask for.
They also added some special features we need.

Many thanks for Brady and his team.

Dominique
https://jmlegazel.com
owner and founder

Jmlegazel
France
Over 7 years using the app
Edited July 30, 2020

Great app. User friendly. Powerful features. Very happy. Highly recommended. Thank you Marsello developers!

Eleganz n Grace - The Style Shoppe
Australia
About 7 years using the app
September 5, 2018

So easy to use and maintain with plenty of features available for increasing sales. No hesitation is upgrading per month.

Blackbird Kids Clothing
United Kingdom
Over 6 years using the app
August 24, 2017

Easy to set up and use! I like that customers can earn points by liking our different social media.

Ancestral Herbals
United States
Over 6 years using the app
September 23, 2018

We are a relatively small company and are pleasantly surprised by the functionality of the automated email flows now included with was our Beautiful Loyalty App - now Marsello. We are now able to maintain contact with our customers like the big boys - we just had our first email and received 4 orders while we slept. i had known for awhile this is something we had to do, but i just couldn't get around to doing it. So BAM we now have access to an app that has algorithms that reach out to our customers according to their prior purchasing behavior and generates coupon codes that work automatically with Shopify - I don't have to do anything other than make the email consistent with our brand - AMAZING - LOVE IT!!! IF THERE WAS A 10 START RATING I WOULD GIVE IT.

Artliss
United States
Over 6 years using the app
December 18, 2018

Very intuitive, very impactful, and great customer service on the few occasions you need it. Marsello ftw.

GRAV
United States
About 6 years using the app
November 13, 2017

Great App that is integrated with POS

Barnabas Huang
Singapore
About 6 years using the app
Edited May 2, 2024

Marsello is the perfect loyalty points & rewards app!

Atlas Preservation
United States
About 6 years using the app