Reviews (384)

Overall rating
4.4
Counts per rating level
  • 86% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 7% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly praise this app for boosting revenue, especially through its loyalty rewards program that appeals to frequent shoppers. They value its all-in-one capabilities, including points management, email automation, and SMS marketing, noting its ease of use and strong return on investment. The app's customizable features, such as loyalty programs, discount codes, and marketing materials, along with seamless integration with Shopify POS, are particularly beneficial for synchronizing online and physical store operations. Customer support is also consistently commended for being responsive and effective, contributing significantly to a positive user experience.

November 8, 2021

I use the Marsello App to help create a VIP program. It is very easy to install. It does take time to customize your program and the emails, however Marsello has A LOT of ideas, tips and instructions on how to do this. If you can not understand or the issue you have is not mentioned- their customer service is very friendly and timely to respond with a solution.

The Modern Farmhouse
United States
2 months using the app
Marsello replied November 8, 2021

Thank you so much for your review! I'll be sure to pass this on to the team.

July 13, 2017

This is one of the best apps i have used, there customer service reply's quick and give you useful information, i have learned to do thing with my website thanks to them and the tools they gave me. i wish more apps were this helpful.

Ciensales
United States
2 months using the app
February 22, 2018

Easy setup, great app. Pricing is very reasonable if you want to pay. But the free plan is great for those just starting out

Utterly Rustic Threads
United States
2 months using the app
Edited September 18, 2018

One of the best apps there for flows! Love the concept and the easy to use interface. The email automation app you will need! Use Marsello

Joseod
United States
2 months using the app
January 29, 2018

Looks good so far. I would us this app again.. Thank you!

Misaaniccole
United States
2 months using the app
April 1, 2018

This app is wonderful! Customers seem to respond well and it's very easy to set up. Great for online stores. Highly recommended

Naked And Naturals
United States
2 months using the app
Edited September 23, 2018

This is THE ABSOLUTE BEST tool to use when setting up a loyalty program, very clean app. Would recommend to anyone setting up their first loyalty program.l

LLJ Clothing
India
2 months using the app
August 3, 2020

Marsello has a really interesting combination of features, with its email and loyalty combination allowing us to really hone in different segments. Their staff is very responsive, and they've done a great job at incorporating our feedback into the app to make it an even better fit for our needs. We're big fans.

Toast! Supplements Inc
United States
2 months using the app
November 8, 2017

I've had a great experience with the free version of the app thus far and I am enjoying the capabilities. I look forward to getting the paid version moving forward!

Baby Shay
South Africa
2 months using the app
September 20, 2018

it is quick and easy to use and promotes customer loyalty which is excellent.
Recommended for those who care to reward their customers loyalty with enticing offers

Zen Mountain Pro
United Kingdom
2 months using the app