Overall rating
4.4
Counts per rating level
  • 87% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 6% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this loyalty and marketing app for its user-friendly interface and seamless integration with Shopify POS. Its customizable features and automated email flows save time, while the analytics and customer data tracking inform business decisions. Merchants report significant ROI, increased sales, and improved customer retention. The VIP points system is a hit with customers, encouraging increased spending. The customer service is noted as responsive and helpful.

August 18, 2017

Very good to improve sales and keep the customers engaged and focussed.

Pioneer Kitchenware
India
19 days using the app
September 15, 2018

It is quite easy to use actually, I liked how it boosted my sales in a limited amount of time, you really need to get this app as soon so possible

Swentle
Kuwait
19 days using the app
August 15, 2018

We looked high and low for the best combination of loyalty program + email automation, and with Marsello — we feel like this is the one for our shop (https://lovefortheplanet.com). We just installed it recently, but here are a few brief observations:

- This is high quality software. It's all about the beautiful details; the colors, the clean UI, the intuitive design — you can tell that this product is crafted with love and I'm excited for a long partnership here. Life is too short to use crappy software — and Marsello is a delight for the eyes and a pleasure to use.

- Support is great. They respond in a timely and courteous fashion, and always give me the answers I need.

- The future looks super-bright here; I'm excited for the ability to natively advertise through this platform, and I look forward to automating our marketing as much as we can!

Love For The Planet
United States
19 days using the app
September 21, 2018

i love how easy it is to use and it have a very colorful interface. it is one of the most helpful apps i have, now only if i coudl get more customers and better marketing.

Star empress
United States
19 days using the app
September 24, 2018

So easy to set up, beautifully integrated and seamless! Don't need to understand coding to create beautifully automated emails! 5 * hands down!

You Pretty Peony
United States
16 days using the app
April 29, 2019

Awesome app because it actually has real insights so you can see where your money is going. You can do so much with this app. You can give rewards, send your customers email blasts and so much more. A must have for any business person who wants to see the big picture. I would highly recommend.

Wig Shop Hair Beauty Canada
Canada
16 days using the app
September 4, 2017

I love it. The best decision I made.

Black Carbon 6
United States
13 days using the app
October 2, 2018

This app is nice, simple and minimal, i hope in future they add affiliate program thing it would really help

MYJN
Malaysia
12 days using the app
August 25, 2017

Super easy to use interface and all of the tips and tricks are very helpful! Looking forward to the free time now that I don't have to worry about micromanaging my rewards program!

Regency Bridal
Canada
11 days using the app
July 13, 2017

Just switching from another loyalty program and receiving amazing customer service and support gives them 5 stars for me! Still playing around with it but so far so good :)

La Vida Vegan Grocery
Australia
11 days using the app