Reviews (386)

Overall rating
4.4
Counts per rating level
  • 86% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 7% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants report a significant revenue boost from using this app, crediting its loyalty and email marketing features. They value the easy setup, Shopify POS integration, and customizable email settings that enhance customer engagement. The intuitive interface and reliable system integration are also praised. Additionally, the responsive and supportive customer service is highlighted, making the app effective for sales and customer interaction.

September 24, 2018

This app amazing - it is so easy to use and the menu options just flow with ease of use. I selected it for our new business then thought, "lets have a quick play around for 5 minutes". 3 hours later and I had literally customised every single setting for our business and created a functional loyalty rewards system too! And its all done now until I want to modify it!

I love the user interface (so ...

The GYMGOD
United Kingdom
About 5 years using the app
September 21, 2018

Love this app and feel its even better than when i first started using it! Would highly recommend, especially to smaller shops looking to grow.

Pretty Beautiful Unlimited
United States
About 5 years using the app
September 9, 2020

My customers love this app ! It works really well and helps retain customers who then become life long fans of the website and the points scheme.

West Barn Interiors
United Kingdom
About 5 years using the app
Marsello replied September 30, 2020

Thanks for your kind words. It's great your customers are loving your loyalty program and it's turning them into loyal fans! Well done on a successful program!

September 28, 2018

Beautiful minimal design layout, easy to use. Helpful customer service and love the email automation which saves time. Amazing!

Au Revoir Les Filles
Australia
About 5 years using the app
September 22, 2022

J'utilise Marsello depuis plusieurs années déjà! J'adore tous les ajouts de nouvelles fonctionnalités, les sessions d'information personnalisées, l'écoute des commentaires. Vraiment de multiples possibilités de marketing pour tout faire à l'interne.

Boutique Planète Bébé
Canada
About 5 years using the app
Marsello replied September 22, 2022

Thank you for the review!

September 23, 2018

I love the ease of this app, quick design, and the cool ideas it helped with. It absolutely looks breathtaking on all test emails without it being over the top with difficult navigation. Wonderful app, can't wait to see what it does for us!

Botanica Irunmole
United States
About 5 years using the app
Edited August 8, 2020

We started out with Marsello -- and we had a few issues getting it to sync with our Shopify POS. We ended up leaving and trying some other apps. But we came back. The interface was much more user friendly with Marsello and the developers were able to fix the glitch that was happening with our POS system. They have been able to ask questions for customization of our email flows and we have had no ...

Willow District
United States
About 5 years using the app
Marsello replied July 4, 2020

Thanks for your feedback and glad it has been working to bring in revenue.
Sorry for the delay in working out why you didn’t have access to POS features. Our team has been in ...

September 12, 2018

This app was easy to install and the set up of the points (earning and redeeming) was easy. Anytime I had a question it was answered in good time via the chat option. I did find the widget a bit limiting so I created my own rewards page and direct customer there first. I would really like to be able to download a list of my members with their points from my own dashboard - at the moment I am ...

EarthSource
Australia
Almost 5 years using the app
September 27, 2018

Very good app for marketing, user friendly and must have app for all online stores. Thank you for giving free 250 active customers.

Pakuranga Pharmacy
New Zealand
Almost 5 years using the app
September 1, 2022

Easy to use, it's helpful. Customer service is very good!! Recommend for 5 stars! No hesitate to try ASAP

KLAIYI
United States
Almost 5 years using the app
Marsello replied September 5, 2022

Appreciate the review. The team works hard to provide an amazing experience and support to merchants.