Reviews (381)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for its effective loyalty, email, and SMS marketing tools, noting significant boosts in revenue and customer engagement. They appreciate the user-friendly interface that eases the setup of email campaigns and loyalty programs, along with features like automatic discount codes and a robust loyalty rewards system. The app's seamless integration with Shopify and excellent customer support, known for its responsiveness and proactive assistance, are also highlighted. Merchants value the app for its ability to retain customers and encourage repeat business through its comprehensive features and continuous updates.
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This app was easy to install and the set up of the points (earning and redeeming) was easy. Anytime I had a question it was answered in good time via the chat option. I did find the widget a bit limiting so I created my own rewards page and direct customer there first. I would really like to be able to download a list of my members with their points from my own dashboard - at the moment I am pretty sure the only way is to contact the providers. Having said that they will do this for you quickly whenever you need, it's just I'd much prefer the flexibility of doing this myself as soon as I needed it. Cheers.
Very good app for marketing, user friendly and must have app for all online stores. Thank you for giving free 250 active customers.
Easy to use, it's helpful. Customer service is very good!! Recommend for 5 stars! No hesitate to try ASAP
Appreciate the review. The team works hard to provide an amazing experience and support to merchants.
UPDATE: the team got to work and added this feature so now rewards are not issued until paid AND fulfilled (as was our preference). thanks!
has great potential and the team is responsive, but basic items you would think would be built in are not. If you care about fraud, be cautious. customers can place an order, immediately cancel, get their coupon and place the discount order they wanted. If you sell any "premium" product or care about profitability let them know. This is an easy fix (don't reward points until the order has fulfilled/shipped) to prevent fraud.
I looked at every rewards app and this is by far the best. I've been using it for a few months and it has been really user friendly for me and my customers.
Love Marsello! Customer loyalty is the main reason my business has succeeded, which is only possible with this app. Easy interface to use and great team when technical questions arise.
Thank you so much for the fantastic review! It's so awesome to hear that our loyalty features have contributed to your stores' success. If you ever need any assistance please don't hesitate to reach out! All the best, Marsello.
Edit: Launched 1 week ago I am already seeing the benefits of Marsello. Made life easier with tons of automations and many positive feedbacks from my customers as well.
Highly recommended.
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Fantastic customer service even while on trial period! My experience has been nothing but awesome. Will give more feedback when I launch. ;)
Thank you so much.
Thanks for your kind review :)
5 stars for the ease of setting it up! Now my fingers are crossed for getting customers going!! Thanks for making this accessible and affordable for new businesses!
One of the best loyalty app available on shopify. We are using this app from last few months and overall we rate them good.
Customer support is amazing and the app is easy to use. Managing to get all the basics on the free plan and I feel their free plan offers the best out of all the others out there.