Overall rating
4.4
Counts per rating level
  • 87% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 6% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this loyalty and marketing app for its user-friendly interface and seamless integration with Shopify POS. Its customizable features and automated email flows save time, while the analytics and customer data tracking inform business decisions. Merchants report significant ROI, increased sales, and improved customer retention. The VIP points system is a hit with customers, encouraging increased spending. The customer service is noted as responsive and helpful.

Edited June 18, 2023

c'est très rapide et très facile à utiliser je vais vraiment la promotion de ma boutique en ligne pour plus de vendre

SHOP Tlasmat
Canada
About 1 month using the app
Marsello replied June 18, 2023

We're glad you're enjoying using the app :) Thanks for the kind review!

September 30, 2018

Great app with a ton of useful functionality-- Loyalty Rewards, Automated emails for customer retention!! Top notch!

annabel elizabeth
United States
About 3 years using the app
Edited July 30, 2020

Great app. User friendly. Powerful features. Very happy. Highly recommended. Thank you Marsello developers!

Eleganz n Grace - The Style Shoppe
Australia
About 3 years using the app
June 19, 2019

This app is especially easy to use, and effective. Much more efficient than other similar services that we have used in the past.

Domaci
United States
About 3 years using the app
Marsello replied June 23, 2019

We are glad you're enjoying Marsello. Thanks for the review!

June 24, 2022

Very easy to use for myself and my customers, thankful to have this on my website for e-mail, and rewards!

Rocking Cactus Boutique
United States
Almost 3 years using the app
Marsello replied June 28, 2022

Thank you for the great review!

March 24, 2020

The free version is so easy to use and so easy to explain to customers. I am amazed at how many features this offers!

Inland Mama
United States
Almost 3 years using the app
October 18, 2019

So far, so good. SUPER easy to set up. Installed with no effort. It covers email marketing, VIP program and cart abandonment, loyalty points.. it's pretty sweet. Customer service has been good. I think I can recommend it so far.

Thrill Studio
United States
Almost 3 years using the app
Marsello replied November 14, 2019

Thanks for your kind words :)

November 21, 2018

I used this app to set up a loyalty program - but it does so much more - automated sales email - abandoned carts - it is GREAT! Worth every penny. I have been using it for a year now and the innovation that has happened with this app during this time have been wonderful - Support is also 5 stars..... highly recommended

Vapourholics
Australia
Almost 3 years using the app
June 2, 2022

Great support and always respond back to questions
Love this platform, has a very easy to use user interface making creating campaigns super quick and easy. Not to mention there's also a loyalty points program! Everyone on the team is amazing and super helpful with providing me with tips to help me maximize my use out of the app and maximize sales through Marsello. Absolutely love this app. Hard to change to something else once you've started since it's so great!

S T E L L I N O ONLINE
Australia
Almost 3 years using the app
Marsello replied June 7, 2022

Thank you for the excellent review!

May 24, 2022

A great loyalty app that is easy to use. The SMS and email campaigns are especially useful. Customer support is very responsive and tried their best to solve any issues I've encountered.

Zenox
Hong Kong SAR
Almost 3 years using the app
Marsello replied May 24, 2022

Thank you for the review! ✨