Reviews (386)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly praise this app for its effective loyalty rewards program, noting significant boosts in customer retention and revenue, with some achieving an ROI up to 94x. It features user-friendly setup for email campaigns and loyalty programs, seamless Shopify integration, and supports multi-platform marketing. Merchants appreciate the responsive customer support and continuous app improvements. Despite some concerns about pricing, it is considered a cost-effective choice for enhancing customer loyalty and sales.
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One of the best email / sms we are using. We love how this includes campaign, and loyalty + reward. All in one ! We also find the analytics are useful.
Extraordinary service today from Mark Compahinay. What was turning into a brain drain my end, Mark provided prompt clarity and accurate details to sort out the issue. Exceptional service and very grateful..
Andrea | True Store.
Love this app. Been using Marsello for years! New features keep getting added so it just keeps getting better and better!
Thank you so much for the review!
Marsello - hands down THE best app - 5/5 communication and incredible value for money compared to competitors they offer many more bells and whistles, any suggestions we've made over the years they have implemented extremely fast. Best loyalty/ email marketing / social app in 1. Well done
Great app. User friendly. Powerful features. Very happy. Highly recommended. Thank you Marsello developers!
Great Rewards Program and Very Helpful Customer Service. Always fast response when I need to reach out!
Thanks for the kind review. We're thrilled to hear that you are enjoying using Marsello, and your feedback is greatly appreciated!
Thrilled to find this app! Converted from Smile.io - functionality for us is the same (actually some features were better!) and the price is more reasonable. The transition was EASY and seamless for our customers. I'm very pleased.
Great support and always respond back to questions
Love this platform, has a very easy to use user interface making creating campaigns super quick and easy. Not to mention there's also a loyalty points program! Everyone on the team is amazing and super helpful with providing me with tips to help me maximize my use out of the app and maximize sales through Marsello. Absolutely love this app. Hard to change to something else once you've started since it's so great!
Thank you for the excellent review!
My customers love this app ! It works really well and helps retain customers who then become life long fans of the website and the points scheme.
Thanks for your kind words. It's great your customers are loving your loyalty program and it's turning them into loyal fans! Well done on a successful program!
We started out with Marsello -- and we had a few issues getting it to sync with our Shopify POS. We ended up leaving and trying some other apps. But we came back. The interface was much more user friendly with Marsello and the developers were able to fix the glitch that was happening with our POS system. They have been able to ask questions for customization of our email flows and we have had no issues to date. We can literally watch our revenue increase with this application and our customers love the loyalty points from the rewards program. Give it a try!
Thanks for your feedback and glad it has been working to bring in revenue.
Sorry for the delay in working out why you didn’t have access to POS features. Our team has been in touch to let you know that because you were on an old plan with us, we needed to do a few extra steps that aren’t usually necessary to enable POS for your account. Hope to hear back from so you can give it a try.