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Everything you need to build customer loyalty. Loyalty program, email and SMS campaigns, analytics.
Marsello helps you grow your customer database and increase repeat purchases with a loyalty program and marketing add-ons that work seamlessly with your Shopify eCommerce and POS systems. Launch a fully branded loyalty program with customizable points-earning options, rewards, and VIP tiers, then put your loyalty data to work with behavior-driven email marketing, SMS campaigns, social media scheduling, and more.
- Launch a fully branded loyalty program that drives repeat sales
- Grow customer engagement with email marketing, SMS campaigns, and automations
- Add a branded customer portal to your store to drive loyalty program engagement
- Track the impact of your loyalty and marketing with omnichannel reporting
- Seamlessly integrate loyalty into your POS & eCommerce systems
Languages
English
Works with
- Checkout
- Shopify POS
- Shopify Flow
- Cin7
- Heartland Retail
- Klaviyo
- Lightspeed Hospitality
- Lightspeed Retail
- Meta
Categories
Program types
Campaign types
Pricing
Loyalty Launch
$60 / month
From $60/month per site connected. Visit our pricing page to view add-ons.
Features
- Points-based loyalty program
- Customer referrals (Basic)
- Branded customer portal
- Apple & Google Wallet
- Loyalty automations (Basic)
- RFM segmentation
- Customer feedback surveys
- Analytics & reporting
14-day free trial
Loyalty Accelerate
$120 / month
From $120/month per site connected. Visit our pricing page to view add-ons.
Features
- Everything in Launch +
- VIP tiers
- Custom earn options
- Advanced reward conditions
- Points promotions
- Product & collection sync
- Loyalty program-enhancing integrations
- API access
14-day free trial
All charges are billed in USD. Recurring and usage-based charges are billed every 30 days. See all pricing options
Reviews (156)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
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Merchants value this app for boosting revenue, with some seeing a 94x ROI. It's praised for managing loyalty programs and email marketing, enhancing customer retention and sales. The user-friendly interface allows easy customization without coding. Features include automated emails, VIP points, and discounts like free gifts. It supports SMS marketing and integrates with Shopify POS. Merchants commend the automation and responsive customer support, saving time and effort.
I have been with them for almost 10 years (since they were known as COLLECT loyalty). Highly professional team - and Roz and Vicky I have worked with are really great!
Thanks for the wonderful feedback! We truly appreciate your long-standing partnership and look forward to continuing to work together.
- Roz, Vicky & the wider Marsello team.
The loyalty rewards program we offer through this app is highly valued by our customers, especially frequent shoppers. Recently, I needed help on short notice to make a special promotion work. John from the customer support team stepped up and took care of everything promptly, much to my relief. I highly recommend this application.
I was an early adopter of this app on the free plan. They decided to do away with that plan and are asking a min of $1,500 a year to unlock my data (that's a pretty big jump from free!)
It's unfortunate that an app that's supposed to help me build loyalty with my customers would treat their loyal users with such disrespect! I am scared to trust them again even if I did start paying. I don't know how to get my data out so I can keep my promises to my customers.
Support
App support provided by Marsello.
Resources
Launched
May 29, 2017
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