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Everything you need to engage and retain your customers. Loyalty program, email, SMS, and more.
Marsello helps you grow your customer database and increase repeat purchases with a loyalty program and marketing add-ons that work seamlessly with your Shopify eCommerce and POS systems. Launch a fully branded loyalty program with customizable points-earning options, rewards, and VIP tiers, then put your loyalty data to work with behavior-driven email marketing, SMS campaigns, social media scheduling, and more.
- Launch a fully branded loyalty program that drives repeat sales
- Grow customer engagement with email marketing, SMS campaigns, and automations
- Add a branded customer portal to your store to drive loyalty program engagement
- Track the impact of your loyalty and marketing with omnichannel reporting
- Seamlessly integrate loyalty into your POS & eCommerce systems
- Highlights
- Works with the latest themes
Languages
English
Works with
- Shopify POS
- Checkout
- Shopify Flow
- Cin7
- Heartland Retail
- Klaviyo
- Lightspeed Retail
- Lightspeed Hospitality
- Meta
Categories
Program types
Campaign types
Pricing
Loyalty Launch
$60 / month
Starting from $60/month per site, plus $60 for each additional site connected. Visit our website to view add-ons.
- Points-based loyalty program
- Customer referrals (Basic)
- Branded customer portal
- Apple & Google Wallet
- Loyalty automations (Basic)
- RFM segmentation
- Customer feedback surveys
- Analytics & reporting
14-day free trial
Loyalty Accelerate
$120 / month
Starting from $120/month per site, plus $120 for each additional site connected. Visit our website to view add-ons.
- Everything in Launch +
- VIP tiers
- Custom earn options
- Advanced reward conditions
- Points promotions
- Product & collection sync
- Loyalty program-enhancing integrations
- API access
14-day free trial
All charges are billed in USD. Recurring and usage-based charges are billed every 30 days. See all pricing options
Reviews (165)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants appreciate this app for its user-friendly interface and seamless Shopify integration, enhancing functionality and efficiency. The loyalty rewards program is favored, boosting revenue through features like email campaigns and a VIP points system. Customizable options allow for tailored marketing efforts, and the responsive customer support is highly valued. Its comprehensive design offers an all-in-one solution for managing loyalty programs and automating marketing.
Disappointing Experience — Overpriced, No Refund, Poor Support
We had a very bad experience with Marsello. They charged our business $300 CAD even though we never got to use the app. When we reached out within 30 days, explaining that we found their service too expensive for their poor features and wanted a refund, they outright refused.
Their customer support was unhelpful and dismissive. Despite the fact that we hadn't benefited from the platform, they kept the full payment — which feels like they simply took our money without delivering value. For a loyalty program, their pricing is overrated and the service (poor features) does not match the cost.
I strongly do not recommend Marsello to any business. Poor policies, bad customer experience, and no flexibility. Be careful before signing up — they do not stand behind their product.
The loyalty rewards program we offer through this app is highly valued by our customers, especially frequent shoppers. Recently, I needed help on short notice to make a special promotion work. John from the customer support team stepped up and took care of everything promptly, much to my relief. I highly recommend this application.
Priced out of the app. I was a loyal user of this app, but they increased their rates while decreasing the benefits. As a struggling business, I could not afford the rate increase and lost all access to my customer data, including their loyalty points.
Support
App support provided by Marsello.
Resources
Launched
May 29, 2017
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