Reviews (790)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
Feedback submitted
Merchants highly recommend this app for boosting customer confidence and potentially increasing sales by displaying security badges. It's easy to install and user-friendly, with a free version ideal for new or low-traffic sites. Reviews often mention enhanced customer trust and satisfaction, with some noting higher sales and conversions. The support team is praised for their efficient problem-solving and setup assistance.
Refine
-
By rating
Trustedsite definitely does what it's intended to do,allow customers to browse knowing that the site they are on is secured. Do wish there was an increased amount of views per month on the free version,but overall is great.
I added a trust badge to my website, thinking it would help build customer confidence, which it did. However, I was surprised to be charged $348 after only a week, despite having just 130 visitors. For small businesses with lower traffic, the cost feels way too high for the value. While the feature itself is useful, the pricing doesn't seem fair for smaller sites. Thankfully, they refunded my money after I reached out and explained there was a mistake in how I set it up.
It’s expensive but it worth it, also to implement all of the badges and trustmarks you need to have contact them several times so they can add it for you
Simple & useful app to make trust with customers.
So far so good on my side
I like it. Worth it
I like that TrustedSite makes customers feel secure purchasing from my store. I had problems installing everything and had said so in a meeting with a sales rep from the company. After I told her I was having problems getting it installed on all pages, she told me there was a person in the company named Jay that would finish installing the program for me. He was very efficient and did a great job. I wish I knew about Jay sooner!
took a bit of coding to fix my badge within my site. Overall, great addition. would like to see a more tiered pricing plan
happy with the free version for now, as my store grows i will upgrade
This app is exactly what I was looking for. Very easy to install and adds a welcome sheen of professionalism to my store.