TrustedSite ‑ Trust Badges , 743 reviews
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for enhancing online reputation and building customer trust through certifications and trust badges. They appreciate its seamless integration, robust security features, and professional customer service. Many find it easy to install and use, reporting increased sales conversions, loyal customer attraction, and a more professional website appearance. The app also provides valuable traffic and volume reports and has a fair fee structure.
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We have opted for the 349 USD rate. Payment per year. Within just one month, we exceeded the 2000 views included and incurred an extra $149 USD directly. At the conclusion of the tariff you automatically allow that up to 10000 USD can be debited. This billing model is absolutely not ideal and if you are not careful you quickly lose a lot of money. This may all work if you don't have much traffic in your store but as soon as you have a campaign that works well, hundreds of dollars are due here. Without any information before. They charge u and than u will get the information. Happy Birthday :)
The system itself is good, easy to configure and offers many possibilities. It is a pity that it is not enough for further cooperation due to the billing model.
Can't change the size or location, or color of the badge.
It covers some stuff from my site.
Also, cannot open the app.
Thank you for your review. We have taken your feedback into consideration and moving forward, we will be rolling out a change that allows merchants to adjust the location of the floating trustmark. One of our reps will be reaching out with more details on that change.
This app is not working properly. It does not access from the website app control and it does not access from the website
Their trust badge somehow vanished from my site when I hired a developer to tweak certain images. I emailed TrustedSite seeking instruction on how to reinstall it. They gave me a quick generalized reply, which had nothing to do with the obvious "broken link" and left it at that. I tried calling and did not get a response. I often wonder what it feels like to be pompous.
I have installed this app in to my store maybe 3 or 4 different times and there still is No floating trust badge. I have sent many emails and still know kind of success in getting the badge into my store. I would really appreciate if someone from this company can give some valid assistance.
my store URL is: https://www.trendyhanddesignedjewelry.com
Thank you
Thanks for your feedback. Someone from our Customer Support team will be reaching out to you shortly to help resolve this issue.
Would be brilliant if it didn't vanish after about 3 days. Ok, McAfee, so you want us to upgrade to a paid for version but think about it like this....every 1,000 people who log onto my store are no longer seeing you as a protector and strong brand champion of security. I think you are shooting yourself in the foot here. Perhaps one of your competitors will provide a free platform which boosts their brand and mine. Plus, haven't noticed any slide in sales since your logo vanished from the site.
Waste of time, you shouldn’t even have the word “Trusted” as your brand name. Perfect for first two weeks, then not only I get a message saying Mcaffee is being removed. But you’ve also messed with my app settings and liquid code so that my 1000k Identity protection is no longer available. You promised this free as part of my package. Don’t make customer promises you can’t deliver, “TrustedSiteyour name just takes the piss. Also my report of this company will be logged with “Trading Standards”
The badge appears really small and disapears. I did not enjoy not workin it our. I´d have liked to have it bigger in the left botton and not disapear like it it.
The free version is useless, no any function active. on the other hand the upgraded version rates is not clear and very expensive.
I'm getting fed up with this lame trust seal, I'm paying 50 bucks per month and it doesn't show up. I'm about to delete it and grab it off the web for free, at least that way it will actually show up and I won't have to keep messing with it.