Reviews (205)

Overall rating
4.4
Counts per rating level
  • 73% of ratings are 5 stars
  • 7% of ratings are 4 stars
  • 4% of ratings are 3 stars
  • 4% of ratings are 2 stars
  • 12% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for boosting customer confidence and increasing sales by enhancing website security and credibility through trust badges and certifications. It's easy to install and set up, with many opting to upgrade for advanced features. The app operates smoothly, and the customer service team is noted for their responsiveness and effectiveness in resolving issues and aiding integration.

May 22, 2022

This app is not working properly. It does not access from the website app control and it does not access from the website

ORIGINALFBB LLC.
United States
Over 2 years using the app
Edited August 6, 2020

This app does all it is supposed to do and both looks and works great. But the cost is kind of crazy ... i have about 1k++ unike visitors per day .. and i would have to pay 20$ per 1k visitors over 2k. So this would be a cost of 580$ per month++. I really like TrustedSite and Mcafee but it cost too much.

Msno
Norway
About 1 year using the app
April 12, 2024

Too expensive and their free plan is a scam. You reach the maximum number of hits after a few days and then the badge won’t show anymore.

Kruger EDC
Sweden
About 1 year using the app
July 29, 2023

Can't change the size or location, or color of the badge.
It covers some stuff from my site.

Also, cannot open the app.

Gamer Tech
Portugal
5 months using the app
TrustedSite replied August 2, 2023

Thank you for your review. We have taken your feedback into consideration and moving forward, we will be rolling out a change that allows merchants to adjust the location of the floating trustmark. One of our reps will be reaching out with more details on that change.

September 22, 2016

The free version is useless, no any function active. on the other hand the upgraded version rates is not clear and very expensive.

Ebarza
United Arab Emirates
About 1 month using the app
February 27, 2023

Please pay close attention here before installing.

We have opted for the 349 USD rate. Payment per year. Within just one month, we exceeded the 2000 views included and incurred an extra $149 USD directly. At the conclusion of the tariff you automatically allow that up to 10000 USD can be debited. This billing model is absolutely not ideal and if you are not careful you quickly lose a lot of money. This may all work if you don't have much traffic in your store but as soon as you have a campaign that works well, hundreds of dollars are due here. Without any information before. They charge u and than u will get the information. Happy Birthday :)

The system itself is good, easy to configure and offers many possibilities. It is a pity that it is not enough for further cooperation due to the billing model.

Rollei Digital
Germany
About 1 month using the app
Edited November 19, 2018

Prices vary based on site traffic. Instead of $19 per month (annually) or even $25 per month, when the UPGRADE button is clicked, the fee is $49 per month (annually) or $65 monthly. With only 500 visits, the free version lasts me about a day. Not paying in excess of $600 per year. BBB Accreditation is better deal.

ClinicalPosters
United States
5 days using the app
January 31, 2019

The little McAfee approved logo is a nice touch - it may help conversion rate. However, the cost to upgrade to pro version...are you sitting down? It's $500/month...and that's if you get billed annually. Billed monthly it is $625/month. That feels a *little* pricey.

The GFB - The Gluten Free Bar
United States
10 minutes using the app