Reviews (788)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly value this app for boosting customer confidence and potentially increasing sales through the display of security badges. They appreciate its simplicity, effectiveness, and the additional features like traffic reports that enhance understanding of customer engagement. The installation process is noted for being easy and quick, with immediate app functionality and seamless integration. Exceptional customer support, particularly from representatives like Kekoa and Jay, is frequently praised for their helpfulness in installation and troubleshooting.
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Too expensive and their free plan is a scam. You reach the maximum number of hits after a few days and then the badge won’t show anymore.
Would be brilliant if it didn't vanish after about 3 days. Ok, McAfee, so you want us to upgrade to a paid for version but think about it like this....every 1,000 people who log onto my store are no longer seeing you as a protector and strong brand champion of security. I think you are shooting yourself in the foot here. Perhaps one of your competitors will provide a free platform which boosts their brand and mine. Plus, haven't noticed any slide in sales since your logo vanished from the site.
This app is not working properly. It does not access from the website app control and it does not access from the website
Their trust badge somehow vanished from my site when I hired a developer to tweak certain images. I emailed TrustedSite seeking instruction on how to reinstall it. They gave me a quick generalized reply, which had nothing to do with the obvious "broken link" and left it at that. I tried calling and did not get a response. I often wonder what it feels like to be pompous.
I have installed this app in to my store maybe 3 or 4 different times and there still is No floating trust badge. I have sent many emails and still know kind of success in getting the badge into my store. I would really appreciate if someone from this company can give some valid assistance.
my store URL is: https://www.trendyhanddesignedjewelry.com
Thank you
Thanks for your feedback. Someone from our Customer Support team will be reaching out to you shortly to help resolve this issue.
The free version is useless, no any function active. on the other hand the upgraded version rates is not clear and very expensive.
This app does all it is supposed to do and both looks and works great. But the cost is kind of crazy ... i have about 1k++ unike visitors per day .. and i would have to pay 20$ per 1k visitors over 2k. So this would be a cost of 580$ per month++. I really like TrustedSite and Mcafee but it cost too much.
I'm getting fed up with this lame trust seal, I'm paying 50 bucks per month and it doesn't show up. I'm about to delete it and grab it off the web for free, at least that way it will actually show up and I won't have to keep messing with it.
Can't change the size or location, or color of the badge.
It covers some stuff from my site.
Also, cannot open the app.
Thank you for your review. We have taken your feedback into consideration and moving forward, we will be rolling out a change that allows merchants to adjust the location of the floating trustmark. One of our reps will be reaching out with more details on that change.
Double billed--spoke to Shopify--they said contact McAfee--have had this app for almost a year--still waiting for refunds on the difference i've been over charged.