Reviews (791)

Overall rating
4.6
Counts per rating level
  • 81% of ratings are 5 stars
  • 7% of ratings are 4 stars
  • 3% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 7% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for boosting customer confidence and increasing sales through the use of trust badges. They find the installation process simple and value the free version for trial use. The app's certifications effectively enhance site credibility, and the responsive customer support team assists with technical issues to ensure badges display correctly. Merchants report a positive impact on business operations and customer relations.

Edited November 14, 2024

I added a trust badge to my website, thinking it would help build customer confidence, which it did. However, I was surprised to be charged $348 after only a week, despite having just 130 visitors. For small businesses with lower traffic, the cost feels way too high for the value. While the feature itself is useful, the pricing doesn't seem fair for smaller sites. Thankfully, they refunded my money after I reached out and explained there was a mistake in how I set it up.

Nexusni
United States
About 2 months using the app
October 21, 2024

Trustedsite definitely does what it's intended to do,allow customers to browse knowing that the site they are on is secured. Do wish there was an increased amount of views per month on the free version,but overall is great.

Harlinger
South Africa
Over 1 year using the app
January 6, 2025

Bon service, badge facile d'installation. Toujours une fierté de pouvoir montrer aux clients que nous sommes un site sécuritaire.

Christian
Kuryz.ca

Kuryz
Canada
About 1 month using the app
May 31, 2024

Simple & useful app to make trust with customers.

NomadGroove
South Korea
About 1 month using the app
June 7, 2024

So far so good on my side

Yors 'n Yors
South Africa
21 days using the app
March 19, 2021

I like that TrustedSite makes customers feel secure purchasing from my store. I had problems installing everything and had said so in a meeting with a sales rep from the company. After I told her I was having problems getting it installed on all pages, she told me there was a person in the company named Jay that would finish installing the program for me. He was very efficient and did a great job. I wish I knew about Jay sooner!

Unlimited by KSR LLC
United States
Over 5 years using the app
March 29, 2015

took a bit of coding to fix my badge within my site. Overall, great addition. would like to see a more tiered pricing plan

Umbrella Testing Supplies
United States
About 5 years using the app
April 25, 2016

happy with the free version for now, as my store grows i will upgrade

Battle Patches
United States
Over 4 years using the app
July 21, 2017

This app is exactly what I was looking for. Very easy to install and adds a welcome sheen of professionalism to my store.

Bluelinebooks
Ireland
Over 4 years using the app
December 2, 2016

McAfee is trusted and we all need our sites trusted so this is a must have in my book.

Dekokast
United States
About 4 years using the app