Reviews (182)

Overall rating
4.3
Counts per rating level
  • 73% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 4% of ratings are 3 stars
  • 4% of ratings are 2 stars
  • 12% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting customer trust and credibility through security badges and verified certificates. It's user-friendly with an easy setup, enhancing visitor confidence and sales. The support team is responsive and helpful, adding to a positive user experience. Particularly favored by new or smaller merchants, its trust badge effectively conveys security, making it a valuable tool for online stores aiming to improve their reputation and customer confidence.

July 25, 2025

Excellent tool for building trust

Since we installed TrustedSite in our North Dream store, we've noticed increased trust from visitors. The security badge is professional, easy to implement, and gives our site more credibility. Setup was very simple, even for someone without technical experience. Support is fast and very friendly. Definitely an essential app for any new store that wants to appear serious and trustworthy!

North Dream
United States
20 days using the app
October 28, 2025

reliable source of feedback from customers to the company and reach a large audience.

Juan Choconat UK
United Kingdom
About 4 years using the app
October 10, 2025

quick delivery and well packaged

BUB BRANDS
United Kingdom
4 months using the app
August 7, 2025

great service!! recommended - thank you Kekoa

Scanditure
United Kingdom
Over 1 year using the app
TrustedSite replied August 11, 2025

Glad to hear things are going smoothly. Thanks for the feedback!

July 9, 2025

Had things up and running in no time, sent email confirmation with screenshots. Greatly appreciated.

We Do Gourmet
United States
About 2 months using the app
TrustedSite replied August 11, 2025

Happy to hear the setup was quick and smooth. Thanks for letting us know.

July 11, 2025

This was a fantastic option for my site to utilize. I've had nothing but positive experiences here and plan on continuing to work with Trusted site for the foreseeable future.

Momma Koala By GBRLIFE
United States
24 days using the app
TrustedSite replied August 11, 2025

Thanks for the kind words. We’re glad to hear things have been going well and look forward to working with you in the future.

Edited September 10, 2024

Excellent app for boosting customer confidence. Definitely recommend it for everybody !!! Very responsive to my emails. Good service. Thank you!!!

EDIT: After more than 2 years, I asked for their assistance with an issue only to realize that their Support Team is still top notch.

Also, I feel I should emphasize how important it is that they are continously adding more features. This is invaluable !!!

Coloraddicted Com
Greece
Over 8 years using the app
Edited October 2, 2025

October2025 - 6 years into having a top tier TrustedSite Badge on my small micro business online store has been vital for visitors trust. Highly recommend using the TrustedSite App services.

October 2024 - TrustSite continues to be the #1 app for trust badges within my shop. Professional and trustworthy.

Reached out to TrustedSite to have dialog about option for niche store, received phone call with suggestions and also recommendation to add Trust badges that were included in package but not visible on site. Jay was totally helpful in accomplishing the set-up to take advantage of trust badge placement in critical checkout locations.

Essentialgifting
United States
About 7 years using the app
July 5, 2024

6 years with TrustedSite now, because our customers tell us it gives them confidence that our site is a trusted site!

Cardno Ltd
United Kingdom
About 6 years using the app
June 27, 2025

As of yet, I'm pretty happy with the integration. I'm still very early in my store being active. I hope this helps bring confidence in my store.

The Diabuddies Store
Canada
22 days using the app
TrustedSite replied August 11, 2025

Thanks for sharing your experience. We’re always here if anything comes up.