Reviews (187)

Overall rating
4.3
Counts per rating level
  • 74% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 4% of ratings are 3 stars
  • 4% of ratings are 2 stars
  • 12% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting customer confidence and enhancing online store credibility with trust badges like the McAfee seal, which they note can increase sales. It's praised for its easy installation, user-friendly interface, and reliable security features. The free version offers good value, and responsive customer support is frequently highlighted for its helpfulness in setup and troubleshooting. Many consider upgrading for additional features.

July 25, 2025

Excellent tool for building trust

Since we installed TrustedSite in our North Dream store, we've noticed increased trust from visitors. The security badge is professional, easy to implement, and gives our site more credibility. Setup was very simple, even for someone without technical experience. Support is fast and very friendly. Definitely an essential app for any new store that wants to appear serious and trustworthy!

North Dream
United States
20 days using the app
June 12, 2025

Startup online jewellery business; early days. For minimal effort I have that little green logo "Trusted Site" with a link through to my verified business certificate, certainly expresses confidence.

Gloss and Grace
Australia
22 days using the app
July 11, 2025

This was a fantastic option for my site to utilize. I've had nothing but positive experiences here and plan on continuing to work with Trusted site for the foreseeable future.

Momma Koala By GBRLIFE
United States
24 days using the app
May 15, 2025

This is my first month with Trusted and have to say it is going really well this past 4 weeks. The service provided so far stands out like a beacon. So far great service!

Aureate Aura
United Kingdom
About 1 month using the app
July 9, 2025

Had things up and running in no time, sent email confirmation with screenshots. Greatly appreciated.

We Do Gourmet
United States
About 2 months using the app
June 27, 2025

As of yet, I'm pretty happy with the integration. I'm still very early in my store being active. I hope this helps bring confidence in my store.

The Diabuddies Store
Canada
22 days using the app
May 11, 2025

We are indeed very happy with the TrustedSite service on oasisdelightful.com. We appreciate its functionality and the peace of mind it provides.

We are pleased to confirm that we would be happy to recommend your app to others. Thank you for providing such a useful tool.

OasisDelightful
United Kingdom
23 days using the app
October 25, 2024

Overall the app has been ok but recently when I asked the TS team to disable the banner after I hit my monthly limit the banners started to disapper prematurely before i've hit my limits. I asked TS support to help so they just manually enabled my banners but haven't explained why the banners disappeared and how to prevent the issue.

For now I have to keep monitoring my site weekly if the banner has disappeared. I hope TS can do a deep dive and actually address the root cause because this has happened before as well.

FredCo International
United States
Over 3 years using the app
October 18, 2024

Customer support is great, Kekoa helped me get the trusted badge pasted on numerous pages of my website. Very friendly and helpful, everything was completed extremely fast. Thank you Kekoa for helping make sure I had the Trust Badge everywhere I possibly could.

Carbone's Marketplace
United States
About 1 year using the app
July 31, 2024

I didn't know how to add the codes to my Shopify store. So I reached out and I can honestly say their customer service is Amazing. I ended up working with their Representative Kekoa. Absolutely amazing customer service!! If anyone's lucky enough to have their enquiry served by this person, they'll have a great experience guaranteed.

G.R.A.C.E. APPAREL
United States
8 months using the app