Reviews (789)

Overall rating
4.6
Counts per rating level
  • 81% of ratings are 5 stars
  • 7% of ratings are 4 stars
  • 3% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 7% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for boosting customer confidence and potentially increasing sales through the display of security badges. They appreciate its simplicity, effectiveness, and the additional features like traffic reports that enhance understanding of customer engagement. The installation process is noted for being easy and quick, with immediate app functionality and seamless integration. Exceptional customer support, particularly from representatives like Kekoa and Jay, is frequently praised for their helpfulness in installation and troubleshooting.

June 22, 2021

Jay was very helpful explaining the intricacies of the app and them placing the trustmarks on my site.

Teak Culture
United States
10 months using the app
Edited February 22, 2024

Excellent and timely support. They go above and beyond to help set up, monitor and answer questions.

Miniaday Designs, LLC.
United States
9 months using the app
May 28, 2022

As an online shopper for years, I understand the importance of being able to shop with confidence. As the owner of a new e-commerce store it is important to build a site with integrity. I have found an important and necessary partner in TrustedSite. They actually listen to your needs rather than trying to upsell and I have found them very pleasant and easy to work with. Thank you for your service Stephanie and Jay!

Our Fine Home
United States
9 months using the app
August 14, 2020

WOW... WOW... WOW... I can't begin to say how thankful I am to the technicians. At first, I started with the free plan to test it out but then I decided to invest in my brand and I couldn't be happier. I was having issues with the coding stressing myself out, I sent one ticket and bam it was fixed and they did the whole setup for me.. THANK YOU GUYS SOOOOO MUCH..

Skin Glow To Go
United States
9 months using the app
August 4, 2023

TrustedSite has greatly enhanced my online store's reputation. The certifications and trust badges displayed on my site have helped build trust with my visitors. It's reassuring for potential customers to see that my business is verified and their information is secure. The process of verification through the TrustedSite app was seamless, and I'm confident it has positively influenced my customers' shopping experience. I highly recommend TrustedSite to fellow store owners looking to establish credibility and trust with their audience.

CYBORGCARE
Israel
8 months using the app
May 1, 2023

I would like to say everyone that this helps me to find good loyal customer and trusted customer thank you
trustedsite love you more

Abdulkalklimited
United Kingdom
8 months using the app
March 23, 2021

I downloaded this to help build trust and confidence with my customers. I love it and the customer support is fantastic.

The Sassy Stork
United States
8 months using the app
January 28, 2021

Fantastic customer service and tech support, at least I feel worth to pay my plan fee. Needless to say, those trusted badges are important to the site.

HandbagBeast
Canada
8 months using the app
Edited October 2, 2023

Love this store! The pillow received is sooo cute and a perfect gift for my friend! I will be purchasing again! #believe

Believe
United States
8 months using the app
October 20, 2021

Jay Maudlin (TrustedSite Support) and Stephanie Filas is the best. Both of them are very professional and handle and will like to understand my request and make it happen.

iFrenchy
United States
7 months using the app