Reviews (207)

Overall rating
4.4
Counts per rating level
  • 73% of ratings are 5 stars
  • 7% of ratings are 4 stars
  • 4% of ratings are 3 stars
  • 4% of ratings are 2 stars
  • 12% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for boosting customer confidence and increasing sales by enhancing website security and credibility through trust badges and certifications. It's easy to install and set up, with many opting to upgrade for advanced features. The app operates smoothly, and the customer service team is noted for their responsiveness and effectiveness in resolving issues and aiding integration.

Edited October 27, 2016

Love the app. Does exactly what its supposed to do and simple set up. I am updating my review. As much as I like this app its only free for a specific amount of times it is shown. I have been updating my site and apparently every time I refresh it uses one mcafee view so I ran out. Maybe in the future I might want to pay for it but having to pay for every app makes the store really expensive.

Toys4minds
United States
About 1 month using the app
Edited August 2, 2021

clunky, slow, and tired of waiting around for support and the never arriving password reset. you cant register your proof of address through the shopify site, you have to go off piste. I wouldnt bother with these guys.

Rugby Radios UK
United Kingdom
24 days using the app
September 22, 2016

The free version is useless, no any function active. on the other hand the upgraded version rates is not clear and very expensive.

Ebarza
United Arab Emirates
About 1 month using the app
November 23, 2016

Definitely not recommended. The free version allows only 500 visitors to see the badge before it hides. This is incredibly low. You don't even see the benefits of the pro version with only 500 hits to see if you even want to upgrade. Probably will be uninstalling.

Lucille Ball Desi Arnaz Museum
United States
24 days using the app
February 27, 2023

Please pay close attention here before installing.

We have opted for the 349 USD rate. Payment per year. Within just one month, we exceeded the 2000 views included and incurred an extra $149 USD directly. At the conclusion of the tariff you automatically allow that up to 10000 USD can be debited. This billing model is absolutely not ideal and if you are not careful you quickly lose a lot of money. This may all work if you don't have much traffic in your store but as soon as you have a campaign that works well, hundreds of dollars are due here. Without any information before. They charge u and than u will get the information. Happy Birthday :)

The system itself is good, easy to configure and offers many possibilities. It is a pity that it is not enough for further cooperation due to the billing model.

Rollei Digital
Germany
About 1 month using the app
October 13, 2018

No sales yet but this security feature gives the website a much more professional feel. Thanks guys

https://www.smashptwellbeing.com

Smashpt
United Kingdom
25 days using the app
Edited June 2, 2023

Well, I see the potential for having this app on stores to ensure trust with our customers however, when I added it to my store it slowed my store down drastically. I decided to delete the app just to see if it really was this app that slowed it down and not something else all though it's the only app I've added in a while. A week or so later I was still receiving emails from them monitoring my website and letting me know how many customers were on my site at the time and how close I was to the 500 minimum for the free trial, AFTER I deleted them. I'm positive they're still on my store but just aren't sending anymore emails to make it look like they're not on there because of my reply to still receiving their emails. My speed score is still down and I pay another app service to keep the store loading fast. They've disabled my account preventing me from logging in again to reinstall which seems a little deceitful to be honest. I'm guessing because my store is still being tracked maybe?
I'm not sure if it's the company, a certain person(s) at the company, or the app itself that's the problem here. Please provide some feedback. thanks!

Glamorous Boutique USA L.L.C.
United States
30 days using the app
TrustedSite replied June 8, 2023

Thank you for your review and for bringing this to our attention. Someone from our support team will be contacting you shortly.

July 18, 2022

Ho appena iniziato ad usare la forma gratuita, mi sembra ottimale. Alcune difficoltà per convalidare il numero telefonico non ricevendo il codice, Riproverò, grazie

Gioielli Robur
Italy
24 days using the app
Edited November 27, 2017

I can't change the place of McAfee button on my website, which I was able to. please correct this, I don't understand why you changed it.

Vintyjewellery
United States
16 days using the app
January 4, 2020

I use this app at my https://holycatsvintage.store It does what it should. I am on a free plan so far and it works perfectly and helps a lot. Easy to install and I haven't got trouble so far. Thanks for a good job!

Holy Cats! Vintage Store
Slovakia
About 24 hours using the app