Reviews (205)

Overall rating
4.4
Counts per rating level
  • 73% of ratings are 5 stars
  • 7% of ratings are 4 stars
  • 4% of ratings are 3 stars
  • 4% of ratings are 2 stars
  • 12% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for boosting customer confidence and increasing sales by enhancing website security and credibility through trust badges and certifications. It's easy to install and set up, with many opting to upgrade for advanced features. The app operates smoothly, and the customer service team is noted for their responsiveness and effectiveness in resolving issues and aiding integration.

September 26, 2017

Handy app for those using the Mcafee secure for their website.

Poorboysupplements
United States
About 5 hours using the app
Edited November 19, 2018

Prices vary based on site traffic. Instead of $19 per month (annually) or even $25 per month, when the UPGRADE button is clicked, the fee is $49 per month (annually) or $65 monthly. With only 500 visits, the free version lasts me about a day. Not paying in excess of $600 per year. BBB Accreditation is better deal.

ClinicalPosters
United States
5 days using the app
June 10, 2015

Nice app. Easy to install and works well however they make it impossible to see what their pro pricing is before clicking the upgrade button. So i'm not going to upgrade to pro unless you make your pricing clear.

Simply Party Supplies
South Africa
5 days using the app
Edited June 13, 2020

On est censés faire quoi avec seulement 500 visites dans le plan gratuit ?

Pour avoir eu le badge visible moins d’une demi journée sur mon site, je n’ai même pas eu le temps de constater si oui ou non mon taux de conversion augmentait.

De plus, les tarifs sont délirants et simplement inabordables.
J’ai du mal à comprendre sur quoi ils sont basés...

Nous recevons 25-30 000 visites par mois au minimum et au vu du prix pour ce quota de visites c’est sans nous.

Avant de vouloir truster des sites trustez l’application parce que ce type de pricing ça ne donne pas du tout confiance

PLOMOSTORE
France
3 days using the app
TrustedSite replied June 16, 2020

Thank you for your feedback. One of our Customer Care representatives will be reaching out to you shortly.

September 26, 2016

Upgraded to pro - see it in action here https://WatermansHair.com

Watermans
United Kingdom
About 4 hours using the app
July 2, 2021

The badge not displaying, verification site says "certification expired" but everything seems to be ok

Elié & Bloom
Mexico
2 days using the app
Edited October 31, 2019

Bizarre. I get approx 50k visits pcm, but have a conversion rate of 2%, and barely any profit. This is typical for many shopify stores, esp those in their first year like me. To use this app, I would be paying around 375 USD pcm....! how does that make any sense? the price plan structures are way out of kilter with shopify. Very poor value for money.

Furbaby Friends Gifts
United Kingdom
1 day using the app
August 24, 2019

work perfectly, very easy to install. great that we can start with a free plan, which is perfect as a startup. freedom to increase to an other plan is necessary. I can recommend the app

4yourdog
Switzerland
32 minutes using the app
January 14, 2020

I took the recommendation from the Shopify App Store and installed the TrustedSite App.
It is very easy to install and straightaway it logo shows on my website https://hedgedin.co.uk.
It will give more confidence to my shoppers.
Thank you, developer!

Hedgedin
United Kingdom
29 minutes using the app
March 3, 2018

Very easy to use and I think our customers will like seeing that the security is reinforced.

Factgoods
United States
20 minutes using the app