Reviews (791)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants appreciate this app for boosting customer confidence and increasing sales through the use of trust badges. They find the installation process simple and value the free version for trial use. The app's certifications effectively enhance site credibility, and the responsive customer support team assists with technical issues to ensure badges display correctly. Merchants report a positive impact on business operations and customer relations.
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VERY BAD CUSTOMER SUPPORT, after using their paid service for more than 6 months, has an issue with their trust mark as it was not visible any more, not getting any reply from their support to solve this issue and I had to ask shopify support to get a refund from mcafee, also VERY IMPORTANT WARNING, after unsubscribing from their service, i found out that the placement of their trust mark beneath ...
I think this is a scam app, it slows down the site, it tracks all customer info, after a year of using it I'm going to uninstall this today. how do I remove your app code?
Thank you for your review. We are actively investigating this issue. Our support team will be reaching out to you.
Seems to be a few complaints about billing on here. Curious. I was told they would match the price of what I pay for McAfee on my first store when I opened my second and third store, this was awhile ago. McAfee then refused recently. I don't know about you, but TRUST is something very important to me when handling my customers information. Save yourself some money. Comodo Secure is nearly half ...
Horrible, they are emailing customers of mine offers saying they qualify for their anti virus. This makes my company look terribly bad. I'm about to uninstall it.
Moved from BC to Shopify a little over 3 months ago.
From the minute I installed this app they inundate you with emails about upgrading to the Pro version.
As anyone who has launched or moved a site knows you have a million things to do and its incredibly stressful. This was the case for me and I didn't have a chance to respond to the email so they finally called me today when I'm on the way to ...
when inserting the mcafee secure seal code, the buy now/paypal button in product and cart pages disappears.
Thank you for the feedback and sorry to hear your are experiencing issues. A member of our technical support team (support@trustedsite.com) will reach out to you directly to ...
Hi, We deleted your App from Shopify in August and didn't use your app 2 months (the last visitor you showed badges was Aug.3), but you continue to charge our credit card. Now, we installed again to write the review and pay your attention to the problem: Your subscription doesn't cancel after deleting on Shopify Account!
Please fix it, stop Invoicing ($75) and refund payment last 2 months ($150). ...
Thank you for bringing this to our attention. We have reviewed and there appears to have been a bug in the system. Someone from our team will be reaching out shortly to ...
Deleted. It disappeared so re-installed and then sometimes would show but not all the time!
Why does the biggest Scam app call themselves TURSTED SITE, they will never reply to a support ticket unless you notify Shopify to get involved, the phone number on the site, no one ever picked up, I canceled 5 times and they still charge me every month till I get Shopify involved to refund it Why does shopify allow a scam app to offer that on their platform THIS IS THE WORST APP AROUND
What a greedy company! This used to be $49 a month and now they are charging $149 a month.
Would be good if it wasn't such a rip off.