Reviews (205)

Overall rating
4.4
Counts per rating level
  • 73% of ratings are 5 stars
  • 7% of ratings are 4 stars
  • 4% of ratings are 3 stars
  • 4% of ratings are 2 stars
  • 12% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for boosting customer confidence and increasing sales by enhancing website security and credibility through trust badges and certifications. It's easy to install and set up, with many opting to upgrade for advanced features. The app operates smoothly, and the customer service team is noted for their responsiveness and effectiveness in resolving issues and aiding integration.

January 12, 2021

We've been using this app since 2016 and recently we changed themes, so we needed some help from them to add the certifications...all done in 24 hours.
Fantastic customer service experience!

Little Drops of Water
Hong Kong SAR
Over 4 years using the app
May 10, 2021

Thank you so much. Everything looks great; the placements are perfectly placed. I didn’t see anything that needed changed. I really appreciate your above and beyond service. I will definitely will be recommending Jay for quick and professional help and TrustedSite. I believe that having a validated website that is secure is exactly what customers are looking for these days and TrustedSite is there to help you make that happen and give peace of mind to visitors who are browsing and to customers.

Viking Jewelry Life
United States
Over 3 years using the app
March 2, 2022

Love the TrustedSite App and the exceptional service I have been receiving from them for a few years now. Highly recommend to all who want to increase their conversion rate.

trendyful
New Zealand
Over 3 years using the app
Edited August 2, 2020

We have been using this app for the long time and we are very satisfied with support and features of MaAfee Secure.

www.flowerstationdubai.com

Flower Station Dubai
United Arab Emirates
About 3 years using the app
February 13, 2021

I have requested support a number of times and they have always been helpful and responsive! Jay M. Support Specialist is very capable.

Beckers Best Shoes
United States
About 3 years using the app
February 3, 2022

Love this app, they are always helpful and extremely accomodating, always willing to help on improving my site

Your Blissful
United States
Over 2 years using the app
December 11, 2019

We appreciate this company great customer support, understanding and services! We have had a situation that this company promptly resolve our issue and served us to the best! Certainly and confidently we refer this company to any business and partners. Many thanks! TheCurvyDollsCity

The Curvy Dolls City
United States
Almost 2 years using the app
Edited January 26, 2022

Jan. 26, 2022 - continued great service and functionality from this app and the TrustedSite team. July 10, 2021 - Continued great communication on questions and fast resolution on service requests. Thanks guys! April 7, 2021 - Always amazing service! Working through a theme update and received quick responses and resolution assisting with that integration. Thanks, guys!

Chelsea King Inc.
Canada
Almost 2 years using the app
November 15, 2023

Great customer service. Highly recommend Kekoa to take care of all your Trust site
enquiries

Hopeford Streams
Canada
Almost 2 years using the app
June 27, 2017

Using the free version and very happy with what it offers. Looking into upgrading soon for extra functionality

The China Village
United Kingdom
Over 1 year using the app