Reviews (205)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants appreciate this app for boosting customer confidence and increasing sales by enhancing website security and credibility through trust badges and certifications. It's easy to install and set up, with many opting to upgrade for advanced features. The app operates smoothly, and the customer service team is noted for their responsiveness and effectiveness in resolving issues and aiding integration.
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It's great to see apps that do what they say they do and do it really well.
Works like a charm. Can't ask for more.
Support is fast and friendly (and effective).
Thank you from;
www.vivakits.ca
Chemo and cancer patients, Better Prepared.
This app is not working properly. It does not access from the website app control and it does not access from the website
The app works, but the company's policies need work. I recently closed my business. I had paid for an entire year's service. My closure was in the 4th month, and since they wouldn't be providing any service for the final 8 months, I asked for a pro-rated refund. The developer responded with a curt - "We have a 30-DAY refund policy and it is past the 30 days". Horrible response in my book, and a horrible policy to keep someone's money when you will not be providing service for that money. I no longer have any trust in TrustedSite. If I could give this app a zero, I would.
Thank you for your feedback and I'm sorry to hear you had a negative experience. Someone from our Customer Care team will be reaching out to you directly to help resolve this issue.
The app was great to use. Thank you for creating this app and great customer service. Till next time
DO NOT USE!!!
Want to downgrade my subscription, never got a reply within 7 days!!! So I requested to cancel my subscription, but never got a reply again. It seems they block the words unsubscription or cancel in their database, so they will charge us forever!! Very disappointed!!!!
I installed it for my store no problem works great.
This is a must have app to help build and reinforce trust with new and existing customers. It was extremely easy to install (I am not technical) and it worked straight away. Thank you.
It says from $0.00 a month - but Shopify have slapped me with a $49.00 monthly charge - What the....!!
Great service and easy setup. good choice for site security and I also like the Trusted site badge that appears in a users browser during their session
So simple to use and install! No problems yet and they have good customer service so I'll be fine if I have any questions.