Mechanic

Mechanic

Reviews (172)

Overall rating
5
Counts per rating level
  • 99% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants praise this app for its ability to automate and customize tasks, enhancing operational efficiency in Shopify stores. It supports custom coding, making it ideal for those with technical skills. The responsive support team is valued for assisting with customization and troubleshooting. Its "pay what you want" pricing model is appreciated for its flexibility. The app integrates well with Shopify and other services, extending Shopify's native capabilities.

November 5, 2018

I use it to automate product modification and it works exactly how I wanted it. I could easily manage to make my own code from template.

I plan to use it for many more things in the future.

I definitely recommend it! Great app!

Mood Collection
Switzerland
17 days using the app
October 31, 2018

Exceptional app that helps in extending shopify functionalities. Issac is diligent and very helpful in support. Issac is responsive and very open to feedback. It's obvious that a lot of thoughts went into the development of this app. This app will have a loyal following of serious ecommerce retailers.

Rebel Bod
United States
16 days using the app
May 27, 2022

All to often, Shopify App Developers fall short on customer service, especially post-sale. Matt at Mechanic was absolutely amazing during my set up and helped me understand the development process. Im looking forward to using this as a back-end tool to help us manage system processes. Great work guys! Not only did you create a much needed system, you also care about your clients!

Manly Bands
United States
15 days using the app
August 2, 2022

Very useful and flexible app with a fair and generous pricing policy. It's saved us from doing manual work or installing redundant apps on multiple occasions.

CircuitMess
Croatia
14 days using the app
June 27, 2018

We got this app to notify us of any new customers who create an account on our wholesale website and so far it's working out GREAT! Very easy to use and Isaac is super helpful with any questions you might have.
Thank you!!

Pfcandleco Wholesale
United States
13 days using the app
December 2, 2020

We were able to work with a developer from the Mechanic community, to achieve our needs with the app. We used the app to create 4 tasks that trigger events to send our customers emails letting them know of shipping delays on pre-ordered items. Love that the app can sync with Klaviyo.

Pokoloko.com
Canada
12 months using the app
March 14, 2019

I'm using this app to notify me when a client creates an account.
The support i got went above and beyond to help me and I'm very happy and impressed so far!

Keep up the awesome work everyone! :D

Cloud Haven E-Liquids
Canada
10 days using the app
December 21, 2020

TLDR; 1) If you're a developer, you owe it to yourself to learn and use this app. 2) Read the Manual! It will save you a lot of time and frustration. Long version: Are you a developer? Then why aren't you using this app yet?! Seriously, this app will change the way you build your shopify stores. The amount of power this app offers you is simply unparalleled. We use Integromat (similar to Zapier) to automate a lot of backend stuff for us, and Mechanic has been slowly replacing those workflows with cleaner, more native-feeling solutions. It's also given us the ability to do a lot of things we couldn't even do before. Mechanic has a bit of a learning curve, but the way it's built around the liquid code that every shopify developer knows helps you to feel right at home after a couple days. One tip though...RTFM!!! I know we all like to just dive in and figure things out on our own, but trust me, you will waste a lot of time by not orienting yourself with the basic concepts of how Mechanic works. An understanding of Actions, Events, Webhooks, Tasks, and Runs is ESSENTIAL. You'll also want to read over the Mechanic Liquid documentation, as they've added a number of extensions to the language that help with things like handling arrays and hashes. Lastly, support is awesome, and there's a friendly little Slack community where you can get help and help others out. PS- Lightward's pay-what-you-think-is-fair pricing structure is amazing, especially for a developer-oriented, usage-based app like this. In our case, we thought we were getting far more value from the app than their suggested subscription plan, so we opted to pay more than they asked. In other cases though, I could see us paying less if we weren't making very heavy use of the app on one of our stores. I wish this was more common, as we've come across some great apps in the past where we just couldn't justify the subscription cost, since we were being charged for a bunch of features that we weren't using.

The Holiday Gift Shop
Canada
9 days using the app
December 24, 2023

Je ne supporte pas les applications dans lesquelles on ne trouve pas facilement le moyen d'annuler l'abonnement. Vous continuez à me prélever alors que j'ai installé l'application le mois dernier. Merci de supprimer l'abonnement immédiatement et de rembourser mon dernier prélèvement

Bulles et Dessins
Italy
8 months using the app
Lightward replied December 27, 2023

Thank you so much for sharing your feedback with us! We really appreciate you bringing this matter to our attention. I completely understand how billing issues can be confusing and frustrating, and I’m here to help clear things up.

Shopify handles the billing for apps like Mechanic. So, when you uninstall an app, Shopify automatically cancels your subscription. However, their policy doesn't issue a refund for the remaining part of your billing cycle. This means you get to use the app until the end of the period you've paid for. Apps like Mechanic have no control over this.

We wish we had been informed about your situation earlier. If we had known, we would have promptly stepped in to assist with a refund for the unused portion of your subscription – and we are still happy to do that. Please reach out to us directly, and I will personally take care of ensuring that your last payment is refunded.

Thank you for being our customer. We genuinely appreciate you. Wishing you all the success with your business today and in the future. Love team Mechanic.

February 27, 2024

As a new user of the Mechanic app for Shopify, I'm impressed by its immediate impact on streamlining our operations and the exceptional support from their team. It's user-friendly, efficient, and the team's responsiveness has made setup and customization a breeze. Highly recommended.

Legend eBikes
Spain
6 days using the app