Reviews (15)

Overall rating
4.9
Counts per rating level
  • 93% of ratings are 5 stars
  • 7% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
May 11, 2017

makes dealing with small issues the customer is having fast and easy! Deff gets me more sales!!

Cherie Devilles Play Room
United States
About 1 year using the app
June 13, 2017

Great app with excellent support! Message Mate has provided a big improvement in the way we interact with our customers. The ability to text back and forth easily allows us to provide immediate responses and continue a running conversation until their inquiry is resolved. Much quicker than regular email and without the hassle. The dashboard layout is clean and easy to use and provides a history ...

K9 Nutra
United States
12 months using the app
Edited May 13, 2019

Best chat app if you do customer support yourself. It has a modern pop-up help button, it disguises your real phone number, and simply forwards text messages to your actual phone where you can just text back to respond. It's the easiest way to help customers.

Would you rather have to open a 3rd party app or your laptop to help someone out? Instead, you can just get a text and respond immediately ...

U-Neek Boutique
United States
10 months using the app
December 20, 2017

The best way to communicate with customers. It's faster than email or chat and is the preferred method of communication with millennials. I don't hesitate to recommend this app to anyone who is looking for ways to communicate with current and potential customers.

Simple Fishing
Canada
8 months using the app
December 4, 2018

This is a great app, it just works, and we get tons of chats, and customers love it.

Why only 4 stars? The app has not been updated at all, in the year we have been using it. For some reason at random times in google chrome the links do not respond just become un clickable, and we have to switch browsers to use the app. This might not be the fault of the app, im not sure but it is really ...

Auto Parts Cheaper
United States
Over 1 year using the app