Reviews (682)

Overall rating
4.3
Counts per rating level
  • 63% of ratings are 5 stars
  • 15% of ratings are 4 stars
  • 4% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 15% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its easy setup, user-friendly interface, and seamless integration with Shopify, which simplifies managing sales and product listings. It is noted for its cost-effectiveness and ability to quickly generate sales on major marketplaces. The customer service is highly regarded for its supportive and personal assistance. Key features include free listings on the Bing Shopping tab and capabilities for running Microsoft ads, enhancing global business reach and online selling efficiency.

February 15, 2022

feed url points to a parked ad domain? Feeds are not captured by microsoft ads console. Is this really official?

Ventray USA
Canada
About 1 hour using the app
Microsoft replied February 16, 2022

Thank you for your feedback. We apologize for the negative experience you have had when using our app. Please don't hesitate to reach out to us at msftadsappsupport@microsoft.com if you continue to have issues when using our app.

December 16, 2022

aucune expérience pour le moment, mais souhaiterais en apprendre plus.
reste ouvert aux informations.

EJD distribution
Canada
10 minutes using the app
Microsoft replied December 19, 2022

We appreciate your feedback, and we are sorry about these negative experiences with our app. Please allow us another opportunity to assist you with this issue by reaching out to us at msftadsappsupport@microsoft.com. We are committed to helping you get set up to run your ads with Microsoft Advertising.

September 4, 2022

So my account got suspended immediately after I created the account. I was chatting with one of their teams and she promised to help me out with the platform. She didn't help me at all and I was told that's final. Like I haven't done anything yet. It's really hard to market our businesses these days, they're acting strange. Thank you for not wasting my time

Diamonygift
Italy
10 minutes using the app
Microsoft replied September 5, 2022

We appreciate your feedback, and we are sorry about these negative experiences with our app. Please allow us another opportunity to assist you with this issue by reaching out to us at msftadsappsupport@microsoft.com. We are committed to helping you get set up to run your ads with Microsoft Advertising.

December 4, 2022

Doesn't work if your store uses custom policy pages. We are trying to set this up and can't get it done because there's a "checklist" your store must comply with to be able to use the app. One of the requirements is to have a Privacy and Terms policy pages done THROUGH SHOPIFY. We have these as custom pages on our website, and the app won't recognize them. It keeps redirecting us to the native Shopify functionality which we don't want to use.

VAL NEVADA
United States
9 minutes using the app
Microsoft replied December 5, 2022

We appreciate your feedback, and we are sorry about these negative experiences with our app. Please allow us another opportunity to assist you with this issue by reaching out to us at msftadsappsupport@microsoft.com. We are committed to helping you get set up to run your ads with Microsoft Advertising.

Edited June 20, 2021

The app is available in only the US and Canada. This is pretty poor considering Microsoft's resources.

Owl & Badger
United Kingdom
8 minutes using the app
Microsoft replied August 23, 2021

Thank you for your feedback. I'm sorry that the app isn't currently available in your market. We hope to make this available to you as soon as possible so we can better assist you expand your business presence on our platform. Feel free to reach out to us with any additional questions at msftadsappsupport@microsoft.com.