Reviews (729)

Overall rating
4.3
Counts per rating level
  • 65% of ratings are 5 stars
  • 15% of ratings are 4 stars
  • 4% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 15% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its easy setup and user-friendly interface, highlighting its seamless integration and quick product syncing. The customer service receives high praise for being helpful and personal. It effectively expands sales and market exposure by accessing major marketplaces directly, and its cost-effectiveness is beneficial for boosting sales, particularly for new or smaller businesses.

July 24, 2022

I used this app to help me do business, I like ready like how it does. it would be nice if it did better.

R.L.D Store
United States
About 1 month using the app
Microsoft replied July 25, 2022

Thank for your review! We're glad you're enjoying the app and are finding it useful. If you have additional questions or feedback, please don't hesitate to reach out to us directly at msftadsappsupport@microsoft.com.

November 28, 2019

So far so good. Made a few sales already and had some great support from a Microsoft engineer. I was even called on the phone to ensure things were going OK.

West of Java
United States
About 1 month using the app
Microsoft replied December 19, 2019

Thank for your review! We're so glad you're enjoying the app. If you should have any additional questions, please don't hesitate to reach out to us directly at msftadsappsupport@microsoft.com.

September 28, 2023

Easy set up very helpful

Lil jack's store
United States
About 1 month using the app
Microsoft replied September 29, 2023

Thank for your review! We're glad you're enjoying the app and are finding it useful. If you have additional questions or feedback, please don't hesitate to reach out to us directly at msftadsappsupport@microsoft.com.

September 10, 2023

I would recommend the app.

Queen Boss Network
United States
About 1 month using the app
Microsoft replied September 12, 2023

Thank for your review! We're glad you're enjoying the app and are finding it useful. If you have additional questions or feedback, please don't hesitate to reach out to us directly at msftadsappsupport@microsoft.com

July 24, 2022

I use this app to expand my customer base and grow sales. Microsoft is a premier platform to accomplish this task.

Judy's Jewelry Basket
United States
About 1 month using the app
Microsoft replied July 25, 2022

Thank you for your review! We are pleased to hear that you are enjoying the app and finding it helpful for your business.

Edited December 8, 2022

I disconnected my Microsoft Merchant account from the app and then uninstalled, cleared cookies. This worked. Not sure why I did this earlier today.

I have been working with one tech support agent only, Glenn, and he's changed my mind on Microsoft ads. Google has lost my business.

LuxRoomCo
Canada
About 1 month using the app
Microsoft replied November 22, 2022

We appreciate your feedback, and we are sorry about these negative experiences with our app. Please allow us another opportunity to assist you with this issue by reaching out to us at msftadsappsupport@microsoft.com. We are committed to helping you get set up to run your ads with Microsoft Advertising.

October 27, 2023

Great!

MONTGOMERY RENOVATIONS
United States
About 1 month using the app
Microsoft replied October 30, 2023

Thank you for your review! We are pleased to hear that you are enjoying the app and finding it helpful for your business.

March 8, 2023

This is a great app. This helps my store grow. The Microsoft Channel is an excellent asset to have when building any type of business.

PhatPockets
United States
About 1 month using the app
Microsoft replied March 14, 2023

Thank you for your review and for your positive feedback. Please do not hesitate to reach out to us at msftadsappsupport@microsoft.com if you ever need any assistance or have any questions.

August 10, 2022

Really a great tool for create ads to our shopify store and is giving great results to our sales, that's amazing. Thanks!

The Fire Alarm Supplier
United States
About 1 month using the app
Microsoft replied August 10, 2022

Thank for your review! We're glad you're enjoying the app and are finding it useful. If you have additional questions or feedback, please don't hesitate to reach out to us directly at msftadsappsupport@microsoft.com.

October 6, 2021

I get most of my traffic from Microsoft Advertising. It's easy to set up, they offer some free ad services, and I haven't experienced any of the arbitrary disqualifications and erroneous restrictions like with all the other platforms and ad service providers in the online retail industry. Instead, this app just simply increases my sales.

Superawesome Discounts
United States
About 1 month using the app
Microsoft replied October 6, 2021

Thank you for your review. Glad to hear that we've been able to assist you increase sales and that setup was easy. As always, please do not hesitate to reach out to us if you ever need any assistance or have any questions. Email us at msftadsappsupport@microsoft.com.