Microsoft Channel , 632 reviews

Overall rating
4.3
Counts per rating level
  • 64% of ratings are 5 stars
  • 14% of ratings are 4 stars
  • 4% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 16% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly interface, easy setup, and cost-effectiveness, making it ideal for new businesses on a budget. They value the smooth product sync feature and seamless Shopify integration. The app's quick item listing, Microsoft ad running, and product tagging and promotion capabilities are also praised. Merchants commend the customer service for its readiness to assist and have reported a boost in sales after using the app. It's recommended for its ease of use and potential to reach a wider audience.

January 8, 2022

So far everything is been good except I get this glitch where it’s asking me to add contact information to the website that we already have but the prompt won’t go away and we’re stuck

Jaspers Plus
United States
3 days using the app
Microsoft replied January 10, 2022

Thank you for your feedback. We are sorry to hear you are having problems and we would like to help you fix this issue. Please contact our Microsoft Advertising Support team at msftadsappsupport@microsoft.com so we can investigate this.

February 1, 2023

I was told the system would have me approved in 3 days, and it's been 4. I can't seem to sink up more of my products.

The Crystal Spirit Guild
Canada
3 days using the app
Microsoft replied February 6, 2023

We appreciate your feedback, and we are sorry about these negative experiences with our app. Please allow us another opportunity to assist you with this issue by reaching out to us at msftadsappsupport@microsoft.com. We are committed to helping you get set up to run your ads with Microsoft Advertising.

Edited August 3, 2021

What I need for my Business is to target Air Force Parents that their Kids are Joining the U.S. Air Force. My Website is af-family-apparel.myshopify.com
This way they can at least look at the Merchandise I have to offer. I do have some advertisement but need more he;p. Thank You Larry

AF Family Apparel
United States
14 minutes using the app
Microsoft replied August 24, 2021

Thank you for your review. I'm glad you were able to get advertisements running, and I wanted to share some additional information about our audience targeting targeting options below:
https://help.ads.microsoft.com/apex/index/3/en/56730

We are happy to help you further if you need more assistance, please email us at msftadsappsupport@microsoft.com. We are absolutely committed to helping you get set up successfully on Microsoft Advertising.

March 7, 2024

Cardon Tools
Canada
About 1 year using the app
Microsoft replied March 8, 2024

Thank you for your feedback. We apologize for the negative experience you have had when using our app. Please don't hesitate to reach out to us at msftadsappsupport@microsoft.com if you continue to have issues when using our app.

April 9, 2024

ELEGANT SUITS
United States
21 days using the app
Microsoft replied April 10, 2024

Thank you for your feedback. We are sorry to hear you are having problems and we would like to help you fix this issue. Please contact our Microsoft Advertising Support team at msftadsappsupport@microsoft.com so we can investigate this.