Reviews (307)

Overall rating
4.1
Counts per rating level
  • 58% of ratings are 5 stars
  • 11% of ratings are 4 stars
  • 4% of ratings are 3 stars
  • 3% of ratings are 2 stars
  • 23% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly appreciate the app for its easy setup and efficient product syncing with Shopify, enhancing product listing management. The user-friendly interface and effective live support are standout features, with support staff noted for their patience and effectiveness. Merchants also report potential revenue increases, experiencing sales shortly after signup.

August 1, 2024

This app is beyond garbage. I prefer Google, but figured I would give Microsoft a try and this app does not integrate well with Shopify whatsoever. Literally every button that was clicked would cause the app to crash. I tried to run an ad campaign and input my card and it crashed 5x in a row, which led to my account being locked. I tried to unlock my account by submitting my ID and the upload crashed several times in a row. Then they suspended my account and said we were being "suspicious." Yeah, not thanks. I will keep my advertising on Google and Facebook.

Dope Headwear
United States
2 days using the app
Microsoft replied August 5, 2024

We appreciate your feedback, and we are sorry about these negative experiences with our app. Please allow us another opportunity to assist you with this issue by reaching out to us at msftadsappsupport@microsoft.com. We are committed to helping you get set up to run your ads with Microsoft Advertising.

March 25, 2025

Cannot Connect Microsoft Account, It wont send the code to my email address to sign in.

Island of Anime
United States
9 minutes using the app
Microsoft replied March 27, 2025

We appreciate your feedback, and we are sorry about these negative experiences with our app. Please allow us another opportunity to assist you with this issue by reaching out to us at msftadsappsupport@microsoft.com. We are committed to helping you get set up to run your ads with Microsoft Advertising.

April 15, 2025

good

4WD Interiors
Australia
About 6 hours using the app
Microsoft replied April 16, 2025

Thank you for your review and for your positive feedback. Please do not hesitate to reach out to us at msftadsappsupport@microsoft.com if you ever need any assistance or have any further questions.

November 11, 2024

So far so good.

90 PROOF WOODWORKING
United States
12 months using the app
Microsoft replied November 12, 2024

Thank for your review! We're glad you're enjoying the app and are finding it useful. If you have additional questions or feedback, please don't hesitate to reach out to us directly at msftadsappsupport@microsoft.com.

April 15, 2025

awesome

Azad Auto Sales
India
16 minutes using the app
Microsoft replied April 21, 2025

Thank for your review! We're glad you're enjoying the app and are finding it useful. If you have additional questions or feedback, please don't hesitate to reach out to us directly at msftadsappsupport@microsoft.com.

August 30, 2024

Works easily

Saratoga Maple
United States
About 2 years using the app
Microsoft replied September 2, 2024

Thank you for your positive review! We are very glad to see you like the app so much and that you are finding it easy to work with. Please do not hesitate to reach out to us at msftadsappsupport@microsoft.com if you ever need any assistance or have any questions. We will be happy to help whenever possible.

July 31, 2024

can't get my info up

GreenEyes Design
United States
About 3 years using the app
Microsoft replied August 1, 2024

Thank you for your feedback. We apologize for the negative experience you have had when using our app. Please don't hesitate to reach out to us at msftadsappsupport@microsoft.com if you continue to have issues when using our app.

August 26, 2024

So far this has been far better than google ads.

Pure Botanical LLC
United States
22 days using the app
Microsoft replied August 27, 2024

Thank for your review! We're glad you're enjoying the app and are finding it useful. If you have additional questions or feedback, please don't hesitate to reach out to us directly at msftadsappsupport@microsoft.com.

February 4, 2025

I am a loyalist to Microsoft

Southpaw Baseball Company
United States
Over 4 years using the app
Microsoft replied February 6, 2025

Thank you ever so much for your positive review. Your commitment means a lot to us. We hope you continue to get the most out of Microsoft Advertising! Please do not hesitate to reach out to us at msftadsappsupport@microsoft.com if you ever need further assistance. We are always more than happy to help!

August 14, 2024

Better than Google analytics. Easier to setup

Natural Siren Organic Skincare
United States
3 days using the app
Microsoft replied August 15, 2024

Thank you for your review and for your positive feedback. Please do not hesitate to reach out to us at msftadsappsupport@microsoft.com if you ever need any assistance or have any questions.