Reviews (728)

Overall rating
4.3
Counts per rating level
  • 65% of ratings are 5 stars
  • 15% of ratings are 4 stars
  • 4% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 15% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its easy setup and user-friendly interface, ideal for small businesses aiming to enhance their online operations. It excels in product syncing and simplifying advertising campaign setups. The app is favored for its superior customer service, including live support, outshining competitors like Google in setup ease and support quality. Merchants credit it with boosting their business growth and online visibility.

March 24, 2024

Buen servicio y ofertas

Ramos Store USA
United States
3 months using the app
Microsoft replied March 26, 2024

Thank you for your review and for your positive feedback. Please do not hesitate to reach out to us at msftadsappsupport@microsoft.com if you ever need any assistance or have any questions.

January 11, 2022

E-commerce is new to me (as a merchant) as a consumer, this has been my preferred option from the beginning of the Internet, starting with purchasing my favorite novels on Amazon. As a small business owner without a team of technical experts easily available Microsoft's approach makes its easy to understand and navigate. The Microsoft approach has removed the mystery for me, by simplifying, explaining and removing the technical jargon when it is not necessary. I recognized that I had to take the time to look at the material available on the Channels and follow the recommended approach, this may seem time consuming at first, but I can say in the long run it is much easier and faster than unsuccessfully fumbling through unhelpful technical writing and being referred in a circular fashion to the same material I did not understand in the first instance. To help me with building a good campaign I have just started the Microsoft Advertising Certified Professional Course which provides a comprehensive walk-through of what is required to succeed, and already I have learned so much. Moreover, what I do not know and must learn in order to be successful has been amplified. I had to choose between spending sometime reading, learning and applying or trying to get something up and running online with the hope of making a sale. From my experience over the past months, I chose the former, especially since I have also now found an approach that makes sense and works for me.

Our Fine Home
United States
About 3 years using the app
Microsoft replied January 12, 2022

Thank for your review! We're glad you're enjoying the app and are finding it useful. If you have additional questions or feedback, please don't hesitate to reach out to us directly at msftadsappsupport@microsoft.com.

December 26, 2021

I used this app and it has helped my business be found more easily. Easily to install and promote my prooducts.

EMIRAGEM Beauty
United States
About 3 years using the app
Microsoft replied December 27, 2021

Thank for your review! We're glad you're enjoying the app and are finding it useful. If you have additional questions or feedback, please don't hesitate to reach out to us directly at msftadsappsupport@microsoft.com.

March 8, 2022

I had the best, #1 customer support with Microsoft. Advertising team called and followed up with phone calls & emails....to address my issues. So far Microsoft is the only company with LIVE support.

Lafontaine Boutique
United States
Almost 3 years using the app
Microsoft replied March 9, 2022

Thank you for your review! We are pleased to hear that you are enjoying the app and finding it helpful for your business.

January 1, 2022

Very easy to use and the setup process was effortless. I would recommend for any new merchant looking to grow sales.

DiscountTronics.com
United States
Over 2 years using the app
Microsoft replied January 3, 2022

Thank you for your review! We are pleased to hear that you are enjoying the app and finding it helpful for your business.

Edited April 26, 2021

trying it for the 1st time....Hoping it goes well. I trust Shopify to select the most helper programs

Quality-Treasures-llc
United States
Over 2 years using the app
Microsoft replied April 28, 2021

Thank you for your review. Please let us know if you have any questions or need any assistance getting set up. Feel free to email us at msftadsappsupport@microsoft.com and we will get back to you.

August 14, 2021

Very easy to create keywords and ad campaign. Integrates easily with other platform. Nicely done MSFT!

Healthy Paw Life
United States
Over 2 years using the app
Microsoft replied August 24, 2021

Thank you for your review. As you get started, please do not hesitate to reach out to us if you ever need any assistance or have any questions. Email us at msftadsappsupport@microsoft.com.

October 14, 2022

very good. the best channel The site is full of actually useful utilities for Windows. Taking into account the site is safe - its a nice place to download most basic software avoiding thorough searches all over the net. Products for end user are good. They use microsoft product easily. The latest iteration of Microsoft's online Office 365 puts Microsoft firmly in the front seat in terms of office productivity. As a Cofounder and Director of a couple of RTOs it is terrific to see Microsoft investing in education through its educational pricing program. very good. the best channel The site is full of actually useful utilities for Windows. Taking into account the site is safe - its a nice place to download most basic software avoiding thorough searches all over the net. Products for end user are good. They use microsoft product easily. The latest iteration of Microsoft's online Office 365 puts Microsoft firmly in the front seat in terms of office productivity. As a Cofounder and Director of a couple of RTOs it is terrific to see Microsoft investing in education through its educational pricing program.

SUPPLEMENTS4ME
United States
Over 2 years using the app
Microsoft replied October 17, 2022

Thank for your review! We're glad you're enjoying the app and are finding it useful. If you have additional questions or feedback, please don't hesitate to reach out to us directly at msftadsappsupport@microsoft.com

October 15, 2022

I used this apps to upgrade my small jewelry business. I had to get assistance from the Microsoft Help Desk. They were great.

Miss PaZazz Jewels
United States
Over 2 years using the app
Microsoft replied October 17, 2022

Thank you for your review! We are pleased to hear that you are enjoying the app and finding it helpful for your business.

March 8, 2022

thank you for your consideration, of my products for this channel, i feel this is really the next step for my company and have always enjoyed using all microsoft products i am sure that this one will be just as great as all of the others

Equipment Blowouts Inc. Established 2005.
United States
Over 2 years using the app
Microsoft replied March 9, 2022

Thank you for your review and for your positive feedback. Please do not hesitate to reach out to us at msftadsappsupport@microsoft.com if you ever need any assistance or have any questions.