Reviews (727)

Overall rating
4.3
Counts per rating level
  • 65% of ratings are 5 stars
  • 15% of ratings are 4 stars
  • 4% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 15% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its easy setup and user-friendly interface, noting its seamless integration with Shopify that simplifies managing product listings and sales channels. The customer support is highly regarded for being accessible and helpful. Merchants also report successful sales and increased visibility due to the app's effective product syncing and valuable advertising opportunities on major marketplaces.

November 8, 2022

I used this app to start my first ad campaign. It was a lot of information to try to absorb, but I called customer service and they walked me through it. They were very helpful and patient with my inexperience

Orchid Wellness
United States
3 months using the app
Microsoft replied November 9, 2022

Thank you for your review! We are pleased to hear that you are enjoying the app and finding it helpful for your business.

September 19, 2023

it was easy to install.

Andrew 50% Discount Store Jewelry/Clothes and More
United States
3 months using the app
Microsoft replied September 21, 2023

Thank for your review! We're glad you're enjoying the app and are finding it useful. If you have additional questions or feedback, please don't hesitate to reach out to us directly at msftadsappsupport@microsoft.com

November 30, 2022

Thanks for giving an oppurtunity,need to share more customers,kindly make minimum sign in procedures

pawnandqueenpharma
Canada
3 months using the app
Microsoft replied November 30, 2022

Thank you for your review! We are pleased to hear that you are enjoying the app and finding it helpful for your business.

October 6, 2020

Overall it is to start a campaign with this app. The print is a touch small to read at times, yet over all, it gets the job done.

Caldi Imports
Canada
2 months using the app
Microsoft replied November 18, 2020

Thank for your review! We're so glad you're enjoying the app and am finding it useful. If you should have any additional questions or feedback, please don't hesitate to reach out to us directly at msftadsappsupport@microsoft.com.

June 3, 2021

just starting haven't had a chance to do anything yet, still learning how to proceed to the 1st thing.

Styles Of Brass
United States
2 months using the app
Microsoft replied July 8, 2021

Thank you for your review. As you get started, please do not hesitate to reach out to us if you ever need any assistance or have any questions. Email us at msftadsappsupport@microsoft.com.

April 18, 2023

Though it takes a while before I get connected with the app, I understand with your strict account verifications. Aside from that, its great to be here now. Thank you.

Chilet’s Creations
United States
2 months using the app
Microsoft replied April 18, 2023

Thank you for your review and for your positive feedback. Please do not hesitate to reach out to us at msftadsappsupport@microsoft.com if you ever need any assistance or have any questions.

September 30, 2021

It is good for uploading and getting Microsoft approval for products, but won't connect for ad campaigns

Retired Soldier Creations
United States
About 2 months using the app
Microsoft replied October 1, 2021

Thank you for your review. I'm glad you were able to get your offers uploaded and approved using the app. The type of campaign created through Shopify requires the setup for conversion tracking to be completed. I would recommend reviewing the conversion tracking in your Microsoft settings to ensure UET tags exist, a conversion goal exists, and there is a conversion value set for the conversion goal. If needed please review the relative documentation below:
https://help.shopify.com/en/manual/promoting-marketing/analyze-marketing/set-up-bing-ads-conversion-tracking#set-up-conversion-tracking
https://help.ads.microsoft.com/#apex/ads/en/56689/2-500

If you are still facing issues we would greatly appreciate the opportunity to assist. Please reach out to us at msftadsappsupport@microsoft.com.

October 8, 2023

great

Hatfield's Bargain Barn
United States
About 2 months using the app
Microsoft replied October 9, 2023

Thank you for your review and for your positive feedback. Please do not hesitate to reach out to us at msftadsappsupport@microsoft.com if you ever need any assistance or have any questions.

February 6, 2022

helping me launch my shopify store. struggling with making products active within the microsoft channel

gainey.dawn
United States
About 2 months using the app
Microsoft replied February 7, 2022

Thank you for your review and for your positive feedback. Please do not hesitate to reach out to us at msftadsappsupport@microsoft.com if you ever need any assistance or have any questions.

November 28, 2020

I used the ap to help advertise my website. I found it be informative and very helpful in walking me through a new experience.

Lyf Jug
United States
About 2 months using the app
Microsoft replied December 10, 2020

Thank for your review! We're so glad you're enjoying the app and am finding it useful. If you should have any additional questions or feedback, please don't hesitate to reach out to us directly at msftadsappsupport@microsoft.com.