Reviews (285)

Overall rating
4.5
Counts per rating level
  • 76% of ratings are 5 stars
  • 10% of ratings are 4 stars
  • 4% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 8% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly praise this app for transforming product images into professional-quality social media videos, boosting engagement and sales. They value its automated content creation and scheduling features, which maintain an active social media presence with minimal effort. The diverse templates and direct product integration are standout features. Additionally, responsive customer support enhances user satisfaction, making the app easy to use and effective in showcasing products.

December 23, 2025

If automation is what you're looking for your social media, this is it. Make sure you set this up properly

Amekaji
United Kingdom
8 months using the app
October 24, 2025

Excellent Support from Miss Saumya!

I had a wonderful experience setting up the Minta app thanks to Miss Saumya's outstanding support. She was incredibly helpful, patient, and knowledgeable throughout the entire setup process. Her guidance made what could have been a complicated task much easier to navigate. I really appreciate her professionalism and dedication to ensuring everything was configured correctly. Highly recommend this app, and special thanks to Miss Saumya for going above and beyond!

Mack Liang
MacroPanora

MacroPanora
Canada
5 days using the app
January 14, 2026

I was concerned about what plan I chose and extra fees, I reached out an Alex review my plan and checked my account and put me at ease. He was super helpful and answered me with a response quickly. Thank you Alex

miraefashionshop
United States
About 12 hours using the app
August 29, 2025

Over 7years of using Shopify and trying variety apps. This was the only app that made me leave the review. I installed it long time ago. And it was suddenly started to being charged. I asked for refund their reply was they informed me via email that this app will be automatically change to paid version. (But I don't recall such email they always spam me flooded with email I don't know which one is talking about this info.)

Which I never clicked a thing to change as subscription model.
I asked for refund the reason is because they send me email not able to refund even though automatically without me authorize payment.

And the reply was I don't know why you don't want to use our app.

And I couldn't find any cancel plan button, so I talked to them oh you must uninstall. If not will be continue to be charge.

It is written as free to install but it is not they will secretly keep taking fees without your approval. I didn't even know it was legal.

Their service attitude also very bad. I talked about situation seems didn't even read. Even if at least you put effort of copy and paste can ask Chat GPT will get better answer then just reply anywho without reading properly.

As a same service provider I don't even do that to my customers. Without their proper approval charge the customer anyhow and refuse to refund.

It at leas gave me a properly reply it wont be so bad like this. But the first reply was our app is great why you don't continue use? I don't understand why. And we told you it will change to be auto subscription. It's you didn't check properly your email. (this was the answer. I didn't know apps can be just change like this without my approval with Shopify setting. All of the app when I go in they will inform me without it can't use if this happened. But this was never.)

I think whoever been hired to reply customers... should be doing this job.

DAYBLANC
Singapore
About 3 years using the app
November 10, 2025

I have problem with some of the videos. The AI creates my brand name wrong for the subtitles. Nefer Designs comes as Neffered Designs . I am not sure how to adjust or solve this problem.

Nefer Designer Candles & Home Decor
United States
7 days using the app
September 23, 2025

I installed this app but never got to use it because I was hospitalized. I originally chose it because it stated “pay as you go,” but I was unexpectedly billed for a yearly plan. I immediately contacted customer service, since I never used the app, uninstalled it, and do not intend to use it.

Despite this, I was told they could not reverse the yearly charge—even though the charge just appeared today through Shopify and PayPal. Their excuse was that the charge “went through two weeks ago” and I was “one week late” to claim a refund. This makes no sense, as I only received the PayPal and Shopify notifications today.

Ashley from support even suggested that since I had now “paid,” I could just use the app for the year. But I had already uninstalled it! What part of I do not want or use your service is so hard to understand?

This company feels untrustworthy, and I would not recommend them to anyone.

Spiral Rain
Canada
25 days using the app
February 12, 2026

It's easy to use

neals-warehouse.com
United States
11 days using the app
February 14, 2026

I find it very convenient and easy to navigate

Dias Dazzling Discoveries
United States
11 days using the app
December 11, 2025

love it

HandiSeal
South Africa
About 2 months using the app
November 20, 2025

Great tool and great results.

gadgetace.zone
United States
8 months using the app