Reviews (1,004)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants appreciate this app for its ability to automate social media posts, notably enhancing engagement on platforms like Instagram and Facebook. They value the user-friendly interface and customizable templates that ensure professional-looking posts with minimal effort. The automation feature significantly saves time, allowing merchants to focus on other business areas. Additionally, the responsive customer support, including a helpful chat feature, is frequently commended.
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Thank you Avraham for making sure my concerns were addressed. Your immediate response demonstrates Minta's commitment to making sure consumers are not only heard but also thoroughly supported.
I asked for a refund after explaining to Minta customer service the application did not function properly on my webpage. The heads of my models and items of clothing were cut off on my IG posts even after making edits. I ended up deleting several of their social media posts. I reached out immediately when I saw the charges pending on my account.
I am a small business owner and can not afford an annual membership. Also the application is no longer available as a download on my webpage to use, even if I wanted to try it again (which I do not). It also took me 3 tries over the course of a month for someone to finally respond to my concerns. I started on August 1st and last night customer service finally told me I agreed to pay the annual membership and would not refund my money. That is not the case. I would not willingly agree to pay for something that does not work properly.
Hi there T.
Thanks for your thoughts and sorry to hear of your experience!
I've DM'd you, please could you come back to me, or pop me an email to reply to the email I've sent you. as I want to get to the bottom of this.
I really want to solve these issues for you. Please come back to me so I can help 🙏
Avraham | Customer Success Director
I have used this company for one month and have not been satisfied with its videos. They do not have an option for telling the customer where to go to shop. I decided to cancel the "Trial period" there is no where on the site to cancel. You have to talk with someone that never cancels your account. I recommend that you use caution when dealing with this company.
Hi
Thanks for your thoughts and sorry to hear of your experience!
I've DM'd you, please could you come back to me, or pop me an email to reply to the email I've sent you. as I want to get to the bottom of this.
I really want to solve these issues for you. Please come back to me so I can help 🙏
Avraham | Customer Success Director
Ease of use
Hey!
Thank you for your 5* review and I'm pleased you are happy!
Always here for you 🖤
Avraham
Customer Success Director
ReConvert
❤️ love
Hey!
Thank you for your 5* review and I'm pleased you love Minta!
Always here for you 🖤
Avraham
Customer Success Director
ReConvert
i bought this app paid for 1year i wish i wouldn’t have it is limited on what you can do with this app the videos do not work properly there is limited text and you have to resize your images to get them to fit correctly the only thing that works is the auto post that works very well but you are limited to what you can achieve does not allow for longer video duration and limits amount of text i would not recommend this app unless they allow for more freedom with your edits but if you don’t need that much text and don’t mind your images being cropped it’s very good with auto post
Hi
Thank you for your feedback and I'm glad there were parts of the app that you appreciated. We are certainly going to take your feedback on board and we are in the process of entirely reshaping the future of Minta incorporating the latest AI and more.
We're here to help and ensure you have a great experience with Minta!
I've sent you an email - looking forward to engaging further!
Best regards
Avraham
Customer Success Director
Apps Dont use this apps Just Cheater
Hi XZ
I'm sorry to hear about your experience and want to understand what you experienced.
I looked at the chat you had with the team.
Please reach out to us directly via live chat and ask to speak with the customer care supervisor (Jordan) as I've requested you make contact, or let the team know a convenient time for a quick call.
We’d love to work with you to resolve this and ensure you’re happy with the app.
Looking forward to hearing from you!
Best
Jordan
Customer Care Supervisor
Minta
I had some trouble with this app after not using it for a long time. I contacted customer service through the chat feature. Shafta was able to help me figure out what was wrong and correct it. I love having the chat feature and being able to contact someone right away for help. Thank you Shafta for your help.
Thank you for your 5* review - it means the world to us!
So glad Shafta was able to help you correct the issue!
Always here for you 🖤
Avraham | Customer Success
Easy to use and make creatives. I would recommend for people who don't have the time/ can't create their own
Thank you for the 4-star rating!
We're thrilled you enjoyed our app and would love to hear how we can make it a 5-star experience for you. Please could you email care@reconvert.com and mention my name, (Jordan), and we can try to implement these for you. 😊🙏
Wanting to help!
Jordan | Customer Care
Super apply et service client mega rapide
Hey!
Thank you for your 5* review and I'm pleased you are happy!
Always here for you 🖤
Avraham
Customer Success Director
ReConvert
I have to do a lot of tweaking. I wish every ad would include the link to the product.
Hey!
Thank you for your 5* review and I'm pleased you are happy!
Always here for you 🖤
Avraham | Customer Success