Reviews (339)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly value this app for its time-saving automation features that enhance productivity and drive sales through professional-quality social media videos. It supports multiple platforms like Instagram, TikTok, Facebook, and Pinterest, offering automatic posting, AI-driven video creation, and scheduled posts. The user-friendly interface and responsive customer support further enhance the merchant experience.
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10/10 Videos are of exceptional quality. App is very easy to use . Videos are consistent and drawing business to my store. Definitely a must use and go to to elevate your advertising .
Hey!
Thank you for your 5* review and I'm pleased you are happy!
Always here for you 🖤
Avraham
Customer Success Director
ReConvert
i bought this app paid for 1year i wish i wouldn’t have it is limited on what you can do with this app the videos do not work properly there is limited text and you have to resize your images to get them to fit correctly the only thing that works is the auto post that works very well but you are limited to what you can achieve does not allow for longer video duration and limits amount of text i would not recommend this app unless they allow for more freedom with your edits but if you don’t need that much text and don’t mind your images being cropped it’s very good with auto post
Hi
Thank you for your feedback and I'm glad there were parts of the app that you appreciated. We are certainly going to take your feedback on board and we are in the process of entirely reshaping the future of Minta incorporating the latest AI and more.
We're here to help and ensure you have a great experience with Minta!
I've sent you an email - looking forward to engaging further!
Best regards
Avraham
Customer Success Director
It so easy to use and was easy to integrate with my social media accounts.
Hey!
Thank you for your 5* review and I'm pleased you are happy!
Always here for you 🖤
Avraham
Customer Success Director
ReConvert
I'm updating my review.
It's a terrible app. I'm deleting it within my subscription period because it is a waste of $$. Definitely buy a competitor AI programs. Some of them create fantastic videos, this does not.
Old review
I initially left a negative review but had misunderstood my order.
Avraham was fantastic in resolving my queries. He is an asset to the company (and is I'm sure not being paid enough).
Thanks Avraham, and apologies to the customer service team for any inconvenience caused.
Hi there K
Sorry to hear you've been experiencing issues with the Minta app. We are in touch, which I'm delighted with.
I will solve this for you, I promise it'll be worth your time :)
I really want to solve this issue for you.
Avraham | Customer Success Director
If I could leave zero stars I would. Customer service is non existant. I pay for a service the least you could do is respond to an email. App connections are an issue. Good luck trying to get help. I will be looking for another app... MINTA SUX
Hey Tracy
I’m really sorry to hear this was your experience. I checked, and we’ve responded to every email you sent, but it looks like you may not have seen them. It’s possible they landed in spam, so I’d recommend checking there. We also offer live chat support, but I see you didn’t reach out there either.
We’re always happy to help and would love to sort this out for you. Please reach out, and we’ll get things resolved ASAP!
Best
Jordan
Customer Care Supervisor
Minta
An amazing new AI tool that creates videos from still images and posts to platforms ... it's great! Saves a LOT of time and is very convenient. And the Chat customer service is very good. HOWEVER ... for beginners like me, I'd appreciate easy tutorials: 1) Explain how the posting balance works and how to best budget the 70 posts per month, 2) How to save Drafts and Post when ready, 3) How to organize videos instead of going to Recents for all of them, 4) How to avoid multitple copies of videos every time a new revision is made (perhaps save only the last version), 5) How to add music to recommended AI generated videos so they don't post without sound,6) How to upgrade my Plan without having to wait a full year to do this, 7) Remove Shopify from the list of Platforms available to post to because it doesn't work. These are the questions I have. Thanks for a great app!
Thank you for your 5* review - it means the world to us!
Glad you are enjoying!
Always here for you 🖤
Jordan | Customer Care
I had some trouble with this app after not using it for a long time. I contacted customer service through the chat feature. Shafta was able to help me figure out what was wrong and correct it. I love having the chat feature and being able to contact someone right away for help. Thank you Shafta for your help.
Thank you for your 5* review - it means the world to us!
So glad Shafta was able to help you correct the issue!
Always here for you 🖤
Avraham | Customer Success
Minta has transformed how I create and schedule content for my business! The app makes it incredibly easy to produce professional-looking social media videos and posts in minutes. With Minta, I don’t need to worry about complex editing tools or hiring a designer – the templates and customization options allow me to get the exact look I want without any hassle.
The automation features are a huge time-saver, too! I love how Minta can analyze my store’s products and generate social media posts that perfectly match my brand’s vibe. Plus, it’s integrated with platforms like Instagram and Facebook, so scheduling posts is effortless. My social media engagement has grown significantly since I started using Minta, and my page looks more cohesive and polished.
If you're a small business owner looking to level up your content game, I highly recommend giving Minta a try. It’s worth every penny!
Hey!
Thank you for your 5* review and I'm pleased you are happy!
You gave such a detailed review, I'd love to hear more from you to help us develop our offering even more! Please contact care@reconvert.com and ask to book in a call saying that Avraham asked you to book in a call with MT who is our product manager and will love to hear from you!
Always here for you 🖤
Avraham
Customer Success Director
ReConvert
No wonder they want new subscribers to make a promo video before the customer realizes what a useless and ripoff service Minta is. From the beginning of the service I was unimpressed with the quality of the videos which kept repeating the same products in addition to stating Black Friday sale in the middle of May. I made my payment, I was not late. I paid on time yet for some reason Minta decided to not only not run my ads on Facebook and Tiktok-which had already been running but refused to also run the ads for Pinterest and Instagram which I had added. After waiting a week for them to get the ads all going. NOTHING. I had to reach out four different times and just got the runaround. Requested a refund. Don't trust this company. Trust the one-star reviews not the five stars that can be bought.
Hi there S,
Sorry to hear you've been experiencing issues with the Minta app - this is not the experience we want for our customers! We were discussing your issues via email, but it seems you have chosen to write a 1-star review.
I contacted you by email on 29 May and again on 2 June to try to resolve your concerns, but we haven't received any reply other than a blanket demand for a refund. :-(
Could you please come back to me on live chat or send me an email at avraham@reconvert.com? I'd love to figure out a way forward for you.
I really want to solve these issues for you and am committed to doing everything we can to resolve this. We want you to be happy. :-)
Avraham | Customer Success Director
5 STARS. I had a small issue at 1st. Avrham set up a video meeting to discuss my issue and resolved it immediately. I love using the service. It gets my store alot of views. I would suggest it for anyone struggling with sales.
Hi R
Thanks for your thoughts and sorry that you had some issues with payments - this is totally not we want your experience to be like!
I've DM'd you, please could you come back to me, or pop me an email to avraham@reconvert.com as I'd love to find out how we can get things working properly for you!
I really want to solve these issues for you.
Avraham | Customer Success Director