Reviews (929)

Overall rating
4.6
Counts per rating level
  • 85% of ratings are 5 stars
  • 9% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its ability to automate video creation and social media posting, noting significant time savings and increased sales potential. They appreciate the user-friendly interface, which includes features like automatic video creation from images, a scheduling planner, and multi-platform posting capabilities. The app's performance is enhanced by AI technology, making it efficient and easy to use. Customer support is also frequently praised for being responsive and helpful.

July 13, 2024

This app will bill you without consent!! I highly do not recommend this app.

Shopping Southern
United States
6 months using the app
Minta Auto Post Videos by ReConvert replied July 15, 2024

Hi

I'm sorry for any confusion and inconvenience you experienced. We had a bug with the billing system.

To clarify, our support team did indeed process a full refund for all charges during the billing error period in question after your concerns were raised.

We strive to provide transparency and are always here to help clarify any charges or issues you may encounter.

Thank you for your understanding.

Best regards,

Jordan
Customer Care Supervisor
Minta

July 27, 2024

im new to this and still working on it

My Store
United States
19 days using the app
Minta Auto Post Videos by ReConvert replied July 29, 2024

Thank you for the 4-star rating!

We're thrilled you enjoyed our app and would love to hear how we can make it a 5-star experience for you. Please could you email care@reconvert.com and mention my name, (Jordan), and we can try to implement these for you. 😊🙏

Wanting to help!

Jordan | Customer Care

Edited June 9, 2024

I initially left a negative review but had misunderstood my order.

Avraham was fantastic in resolving my queries. He is an asset to the company (and is I'm sure not being paid enough).

Thanks Avraham, and apologies to the customer service team for any inconvenience caused.

Honua Bars
Australia
26 days using the app
Minta Auto Post Videos by ReConvert replied June 5, 2024

Hi there K

Sorry to hear you've been experiencing issues with the Minta app. We are in touch, which I'm delighted with.

I will solve this for you, I promise it'll be worth your time :)

I really want to solve this issue for you.

Avraham | Customer Success Director

Edited August 9, 2024

Anastasia was very thorough and helpful. Thank so much.

HomeTown Shores
United States
2 months using the app
Minta Auto Post Videos by ReConvert replied July 17, 2024

Thank you for your 5* review - it means the world to us!

Alex is great, I'm happy he was able to assist!

Always here for you 🖤

Jordan | Customer Care

August 26, 2024

I think it is great just that the prices are too high i guess. i really had a great time using Minta though

ELLOT
South Africa
About 14 hours using the app
Minta Auto Post Videos by ReConvert replied August 28, 2024

Thank you for the 4-star rating!

We're thrilled you enjoyed our app and would love to hear how we can make it a 5-star experience for you. Please could you email care@reconvert.com and mention my name, (Jordan), and we can try to implement these for you. 😊🙏

In respect of pricing, if you compare our multi-purpose app to many other more discrete apps, you'll find that to have an individual solution for each would work out far more expensive, often $500 per month. Our solution can be FREE up to 5 videos, or at most $55pm for our top plan on a monthly basis. We believe this is unmatched in the market.

Happy to discuss further by email / via live chat - care@reconvert.com

Wanting to help!

Jordan | Customer Care

May 19, 2024

I truly enjoy it! It’s a really good app, it simply needs to work better on a mobile device like an iPad. Many of us are work on the go and a laptop is not as convenient as a mobile device.

SKYLAR'S CLOSET
United States
Almost 2 years using the app
Minta Auto Post Videos by ReConvert replied May 22, 2024

Thank you for the 4-star rating!

We're thrilled you enjoyed our app and would love to hear how we can make it a 5-star experience for you. Please could you email care@reconvert.com and mention my name, (Jordan), and we can try to implement these for you. 😊🙏

Wanting to help!

Jordan | Customer Care

August 21, 2024

Easy love it

toyforboy-co/shopify
United States
About 1 month using the app
Minta Auto Post Videos by ReConvert replied August 28, 2024

Hey!

Thank you for your 5* review and I'm pleased you are happy!

Always here for you 🖤

Avraham | Customer Success

Edited June 20, 2024

Simply Awesome!!!! I just love the beauty of technology and what you all are doing. Videos are definitely getting attention.

Graceful Glamour Site
United States
20 days using the app
Minta Auto Post Videos by ReConvert replied June 3, 2024

Thank you for your 5* review - it means the world to us!

Was there anyone in particular who helped you!? We'd love to hear! We love your feedback - support@withminta.com

Always here for you 🖤

Jordan | Customer Care

August 5, 2024

Customer service was great. Riya was very helpful and answered the questions I had.

Rosie's Closet
United States
4 days using the app
Minta Auto Post Videos by ReConvert replied August 8, 2024

Thank you for your 5* review - it means the world to us!

Always here for you 🖤

Avraham | Customer Success

August 6, 2024

This save me like 20 hours a week and yeah, it's save me $300 a week

OkieDokie Cozy Shop
Thailand
3 days using the app
Minta Auto Post Videos by ReConvert replied August 8, 2024

Thank you for your 5* review - it means the world to us!

Always here for you 🖤

Avraham | Customer Success