Reviews (952)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for its ability to automate video creation and posting, saving significant time and resources. They appreciate its user-friendly interface and seamless integration with social media platforms, which simplifies marketing efforts. The AI-driven tools effectively generate engaging content, and features like auto-posting and video editing are especially beneficial. Merchants also praise the quick setup, ease of use, and responsive customer support, with positive mentions of support staff like Avraham and Saumya. The involvement of the CEO in customer support is frequently highlighted, enhancing user satisfaction and boosting social media presence and viewer engagement.
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Thank you for your help during the initial set up!
Thank you for your 5* review - it means the world to us!
Always here for you 🖤
Jordan | Customer Care
Minta videos are beautiful, but the app has glitches. Support is good, but we spent a lot of time communicating with them trying to get these glitches fixed. Types of glitches: edits would not take. We would edit the videos prior to scheduling, and the edits would not show when posted. Scheduling would not work. We would schedule, and these would show on the planner but never post. Our settings were set up correctly. Finally though, although we paid for a full year in September twice our account has been moved back to free status - this time instead of asking for our subscription back or a refund (which they won't give) and going back and forth about the glitches we un installed and are calling this a business loss.
Thank you for your feedback.
We’re sorry to hear your experience was less than ideal. 🙏 We are committed to improvement and value your suggestions on how we might make our app a 5-star experience.
I've reached out to you privately, could you come back to me please?😊
Best
Avraham | Customer Care
Ash clarified the disconnect/reconnect steps for me and was very helpful, and attentive, and ensured all was working properly. It has helped to ease my frustration! Thanks again!
Thank you for your 5* review - it means the world to us!
Glad Ash was able to assist!
Always here for you 🖤
Jordan | Customer Care
Very easy to use and planning in advance with videos for the month is a tremendously helpful and time saving.
Thank you for the 4-star rating!
We're thrilled you enjoyed our app and would love to hear how we can make it a 5-star experience for you. Please could you email care@reconvert.com and mention my name, (Jordan), and we can try to implement these for you. 😊🙏
Wanting to help!
Jordan | Customer Care
Awesome app! A great experience!
Hey!
Thank you for your 5* review and I'm pleased you are happy!
Always here for you 🖤
Avraham | Customer Success
Seule application qui genere des videos pertinente
Hey!
Thank you for your 5* review and I'm pleased you are happy!
Always here for you 🖤
Avraham | Customer Success
I'm thrilled to share my exceptional experience with Minta . Their support team, including their customer service manager Avraham, impressed me with their dedication to solving even the most challenging inquiries.
I intentionally tested Minta Company's customer service by applying maximum pressure and teasing their support team, aiming to evaluate their commitment to customer satisfaction. Avraham, remained dedicated, solving the issue with perseverance despite the challenges. This determination forced me to express my admiration for their exceptional level of customer service. The experience was a testament to the company's resilience and commitment to solving even the most difficult problems. Even Their CEO get involved to insure our satisfaction.
Technical wise:
As a tech-savvy individual, I found this video software to be user-friendly and powered by cutting-edge AI technology. The simplicity and efficiency of the platform save time and resources, making it an invaluable tool for businesses.
Pricing Wise:
Minta pricing may seem expensive initially, but it proves to be highly cost-effective when considering the time and resources saved. I recommend evaluating video quotas per video instead of per post for improved user satisfaction and clearer billing.
Conclusion:
Minta Company's exceptional customer service, including the outstanding performance of their customer service manager Avraham, and innovative video software make it an ideal choice for businesses seeking a reliable, efficient, and top-quality video creation solution. I wholeheartedly recommend their services for a delightful customer experience and cutting-edge AI technology. I hope they continues to provide such exceptional support and excites us with new, exceptional AI software in the future.
I Spend time on it but they deserved that time. good luck.
Wadah Bishnak
CEO-Co-founder EX-STOCK CANADA.
Hi there W!
Your review came through! Thank you so much for taking the time to write such a detailed review. It really means the world to us.
I'm glad we were able to resolve this for you and yes it was certainly testing at times, but as you will know we take our customers' feedback seriously and even if takes some time we will get to a solution!
Enjoy Minta! :-D
Avraham | Customer Success
This app is very easy to use and as well easy to connect to your store.
Thank you for your 5* review - it means the world to us!
Glad you are enjoying!
Always here for you 🖤
Jordan | Customer Care
Service de qualité ; interaction propre sur les videos de hautes qualités , SAV rapide , comprehensible , precis .Je recommande vivement
Thank you for your 5* review - it means the world to us!
So happy to hear that Alex assisted you so effectively!
Always here for you 🖤
Jordan | Customer Care
For Scentopia is a really helpful app.
Thank you for your 5* review - it means the world to us!
Glad you are enjoying!
Always here for you 🖤
Jordan | Customer Care