Reviews (960)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly praise this app for its AI-driven ability to create videos from images, enhancing social media engagement with easy integration on platforms like Instagram and Facebook. They appreciate the variety of customizable templates that align with their brand aesthetics and find the interface user-friendly for both beginners and experienced users. The customer support, especially from team members like Avraham and Saumya, is noted for being quick and responsive, adding significant value despite initial cost concerns.
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I truly enjoy it! It’s a really good app, it simply needs to work better on a mobile device like an iPad. Many of us are work on the go and a laptop is not as convenient as a mobile device.
Thank you for the 4-star rating!
We're thrilled you enjoyed our app and would love to hear how we can make it a 5-star experience for you. Please could you email care@reconvert.com and mention my name, (Jordan), and we can try to implement these for you. 😊🙏
Wanting to help!
Jordan | Customer Care
Ease of use
Hey!
Thank you for your 5* review and I'm pleased you are happy!
Always here for you 🖤
Avraham
Customer Success Director
ReConvert
Quick respond to some queries I had.
Hey!
Thank you for your 5* review and I'm pleased you are happy!
Always here for you 🖤
Avraham | Customer Success
All I can say that this app is a great saver for my advertising schedule. Fantastic auto video that you could choose to suit your store.
Hi there B
Sorry to hear you've been experiencing issues with the Minta app - this is totally not we want your experience to be like!
I've emailed you, please could you come back to me, or pop me an email to avraham@reconvert.com as I'd love to find out how we can get things working properly for you!
I really want to solve these issues for you.
Avraham | Customer Success Manager
Its just not ready. Its close but misses important details that makes it useless. For instance, all this app does is create product videos and push them does to your platform, the videos are great with a lot of template and music choices....BUT it literally doesn't have any way to attach the link to the product. There is only a global link that's assigned to all videos. That means if you want to create product videos and ads you then have to run around to go to your website to find the product, get the link, then go around to all your social media outlet and edit the posts to attach the product links. Additionally when you select a product it brings in all of the product images associated with the product but you cant delete any or reorder them so if you have a size guide or something in there that will be in your post. Its close but because of these issues its not useable for me. There's no situation where I need to create a bunch of product posts that don't link back to the product. Its close but just not ready as far as I'm concerned.
Thank you for your feedback!
I've popped you a DM and an email to follow up, could you come back to me?
Best wishes!
Avraham | Customer Success
Awesome app! A great experience!
Hey!
Thank you for your 5* review and I'm pleased you are happy!
Always here for you 🖤
Avraham | Customer Success
Great support!
Thank you for your 5* review - it means the world to us!
Always here for you 🖤
Jordan | Customer Care
Simply Awesome!!!! I just love the beauty of technology and what you all are doing. Videos are definitely getting attention.
Thank you for your 5* review - it means the world to us!
Was there anyone in particular who helped you!? We'd love to hear! We love your feedback - support@withminta.com
Always here for you 🖤
Jordan | Customer Care
Minta videos are beautiful, but the app has glitches. Support is good, but we spent a lot of time communicating with them trying to get these glitches fixed. Types of glitches: edits would not take. We would edit the videos prior to scheduling, and the edits would not show when posted. Scheduling would not work. We would schedule, and these would show on the planner but never post. Our settings were set up correctly. Finally though, although we paid for a full year in September twice our account has been moved back to free status - this time instead of asking for our subscription back or a refund (which they won't give) and going back and forth about the glitches we un installed and are calling this a business loss.
Thank you for your feedback.
We’re sorry to hear your experience was less than ideal. 🙏 We are committed to improvement and value your suggestions on how we might make our app a 5-star experience.
I've reached out to you privately, could you come back to me please?😊
Best
Avraham | Customer Care
Thank you for your help during the initial set up!
Thank you for your 5* review - it means the world to us!
Always here for you 🖤
Jordan | Customer Care