The Vault Queen
Received a really tempting email asking me to try Hulk App Builder. I’m pretty unhappy with my current app provider and was pretty eager to make a switch, however, when it came time to answer a few simple questions and to schedule a call their sales team fell short of my expectations. They couldn’t really explain clearly how to apply the promotion I was being offered and didn’t really bother to address any of my other questions. The app has great potential but migrating a significant part of my business to a company that can’t be bothered to try to sell me on a couple thousand dollars of annual Billings seems like a big risk to take.
I’m so sorry. We’re normally known for our exceptional attention to detail, and we regret that we missed the mark. Your review is very concerning to us. We would appreciate if you would contact our customer support team by responding to the latest ticket.
Thank you for letting us know about this. Your feedback helps us get better. We are looking into this issue and hope to resolve it promptly and accurately.
UPDATE: Ok after months of complaints from customers, crashes, and push notifications issues I have decided to cancel. Please take your time when deciding to go with an App Developer. I use this app to engage more shoppers and grow my audience. So far it has been great to start, however, the “push notifications” is an issue. Overall it’s a great app and for the price definitely accomplished the mission.
We set a high standard for ourselves, and we’re so sorry to hear this was not met in your interaction with our business. We will use the feedback to make us better and to ensure that we resolve the push notification issues promptly and accurately.