Reviews (56)
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I had an amazing time with my application process, the setup was amazing and the customer service was very friendly
Onboarding was pretty straightforward and easy. Seller support was quick to answer questions and help.
The app is easy to install, it smoothly synces the products and you have full controll over what items in your store you wish to make available. Instant syncing of inventory, the support is super helpful too. Thumbs up for onboarding, have really high hopes for the future partnerships the app offers.
One of our favorite drop ship apps. Definitely has added value to our business. The support is awesome as well, if an issue arises.
very excited to joining modalyst and will help to grow our business in future , and management its very helpful and professional , thanks for jose and lilian to expand and help us to grow our business .
Great customer service! I had some problems with my application and Jose reached out to me right away to work with me to make it right :)
So far so good. A very thorough onboarding process and easy set up of my product feed.
Much easier than some similar apps.
Bring on the sales! www.theyvery.com
Fantastic support if needed, quick and responsive. App is pretty easy to install and sync, I also love the strict supplier screening process they got through. They don't just take anyone which is amazing. Highly recommend Modalyst.
Easy to use, very fast categorization. Quick responses from Jose, he is always positive and helpful. Looking forward to see some results. MKLapparel.com
The Modalyst Team was always ready to support me while establishing our Supplier page. Many Thanks!
The interface is really easy.
Best customer service I have ever experienced! Very responsive and attentive to my questions and set up!
Great service! Quick response to all of my questions. Looking forward to a long business relationship.
We run 3 stores on modslyst, definitely brings more business to our business and the support for the staff is top notch
Great service, they reached out to me almost instantly to help set up my account! I can't wait to see how this helps improve my sales!
I was really happy with the onboarding process and the customer service rep Jose who was probably the most responsive agent I have ever worked with. Like really on the ball and well versed in Modalyst and its functions.
Jose was very helpful in setting up my integration and navigating through the process of dropshipping. I'm a first time supplier for dropshipping and didn't understand the process until now.
As a supplier, they offer a large network of retailers to work with. The process to sign up with seamless and only took a couple of days.
I am very happy and pleased with Modalyst Customer Service. They literally helped in every Step of the way. Jose was amazing and always there for any questions I have. I would recommend it to anyone who is committed to grow their business.
The Modalyst app is very helpful since I seek to widen my distribution to other online retailers. Customer service is very attentive and responsive.
Great app for suppliers. Staff offers great communication and assistance. Product syncing is very seamless.
Very happy with the support of the team in setting up the account. Looking forward to getting started with the retailers!
Great app. Easy to use. Works very well with shopify. Customer support is always great. Been on there for a year and it has been a very smooth selling process.
Awful support, can not provide easy technical issue answers.
Instead of losing their issues, they order you to send screenshots of sensitive information.
Very Bad.
I have my own products and was really interested and looking forward to be one of their suppliers. They have only one agent who wanted to know every information regarding my products which we provided, and then they let me know that i wasn't fit for their platform. Really frustrating.
Very good customer service and fast onboarding. The support team communicates very well through the process. Anxious to see what sort of traffic it brings!
I had a lot of questions when setting up with Modalyst and received really good service and help. I am really hoping that as a supplier, it will send me new sellers of my product line.
They will not uninstall when requested. 4 sales in two years also you have to comply with their rules not yours.
Our experience with Modalyst as both a supplier and retailer has been stellar! Their customer service and response time is incredible! They reply very quickly to all questions and are so responsive and positive! The app is very easy to use and navigate. Their tech support for the app is also very well done! I highly recommend this app to both suppliers and retailers!
impotent service to help individual brands. have some errors if you not working from USA. hopefully team will adopt changes .
I was told that you cannot sell my product so I cannot give you a good review.
First, Lillian is AWESOME! Thanks for welcoming me to the family so warmly. Also, thanks for proactively informing me of all of the support options you guys offer. I considered using modalyst as a retailer a while back and stumbled upon the supplier app a few weeks ago. After many MANY tweaks to my production process (my husband is silently mouthing UGH! - hahaha) I was finally ready to pull the trigger and apply for your program. I knew what I was expecting as a retailer and I would never have offered another retailer anything less. I'm so happy to offer retailers affordable quality domestic merch. Bonus points for giving me clout for offering free shipping! If you're considering becoming a supplier please know that you must be willing and able to earn a decent net profit with receiving at the least 50% MSRP. If you have to artificially inflate your prices just to meet that threshold then this probably isn't the app for you OR you need to reassess your production process... Hahaha... In order for you to be successful, retailers have to be successful. In order for retailers to be successful, they have to be able to offer consumers products at a realistic price point which allows them to profit after their own expenses. Thank you Modalyst!
I'm leaving this app a 5 star review because I believe it is a wonderful idea. The application is easy to setup and syncs with products quite well. Unfortunately, I cannot markup my MSRP high enough to even make $5.00 per transaction. So, unless you have a markup of over 100% there just isn't enough room for it to make it worth it. I pay for advertising on a regular basis and will continue to go that route rather than this B2B arrangement for exposure. Still, a great job and my situation is probably unique to me.
I have to delete this app because wholesale price setting is taking time from me. we have to prepare excel files for bulk price. Old system. If we change bulk price like bulk editor system.This app is good but old system so sorry
This is one of the best apps ever. The customer service is great and the service they provide are Outstanding. Great way to communicate with retailers and help them to see what suppliers have to offer. Just outstanding it's a must have for any supplier or wholesaler..
Modalyst is a very professional company in any respect. Their feed is very well made and with just one push of a button and no additional manpower we got every SKU listed on their portal. Their customer service team is superb and super responsive. We are so glad we work with them. Thank you, Modalyst.
Just an FYI this app focuses on fashion and home products, check out their website prior to installing to ensure its right for your product line.
We've been on Modalyst for a few hours and we've already been contacted by retailers! Incredible. We're looking forward to the future with Modalyst =) Great support, very fast approval, and an absolute pleasure to deal with Lillian and staff. 5 stars!
Modalyst has been a *fanstastic* resource for our company. Our partnership with them allows us to tap into their platform and puts us in front of their extensive network of shopify retailers. Their customer service team (I work with Jillian) has been super responsive and great to work with as well. Couldn't be happier!
Lots of beautiful items can choose. Great way to get your products stock, will comment more as I find out more