Reviews (56)

Overall rating
4.6
Counts per rating level
  • 91% of ratings are 5 stars
  • 0% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 9% of ratings are 1 stars
December 12, 2023

I had an amazing time with my application process, the setup was amazing and the customer service was very friendly

Rainbow Trinkets
Canada
4 days using the app
October 20, 2022

Onboarding was pretty straightforward and easy. Seller support was quick to answer questions and help.

My Hair Helpers
United States
14 days using the app
May 4, 2022

The app is easy to install, it smoothly synces the products and you have full controll over what items in your store you wish to make available. Instant syncing of inventory, the support is super helpful too. Thumbs up for onboarding, have really high hopes for the future partnerships the app offers.

Baby Bubble Online
Sweden
18 days using the app
April 19, 2022

One of our favorite drop ship apps. Definitely has added value to our business. The support is awesome as well, if an issue arises.

WildPier Clothing Co
United States
17 days using the app
November 25, 2021

very excited to joining modalyst and will help to grow our business in future , and management its very helpful and professional , thanks for jose and lilian to expand and help us to grow our business .

Violet fifth avenue
United States
16 days using the app
October 18, 2021

Great customer service! I had some problems with my application and Jose reached out to me right away to work with me to make it right :)

PlumPopStudios
United States
13 days using the app
March 4, 2021

So far so good. A very thorough onboarding process and easy set up of my product feed.
Much easier than some similar apps.
Bring on the sales! www.theyvery.com

theyvery
New Zealand
18 days using the app
February 25, 2021

Fantastic support if needed, quick and responsive. App is pretty easy to install and sync, I also love the strict supplier screening process they got through. They don't just take anyone which is amazing. Highly recommend Modalyst.

Homely Creatures
Australia
2 days using the app
February 25, 2021

Easy to use, very fast categorization. Quick responses from Jose, he is always positive and helpful. Looking forward to see some results. MKLapparel.com

MKL Apparel
United States
17 days using the app
January 14, 2021

The Modalyst Team was always ready to support me while establishing our Supplier page. Many Thanks!
The interface is really easy.

wahfactory.com
Ukraine
About 1 month using the app
December 29, 2020

Best customer service I have ever experienced! Very responsive and attentive to my questions and set up!

Baby Says
United States
7 days using the app
December 20, 2020

Great service! Quick response to all of my questions. Looking forward to a long business relationship.

Bare Logic
United States
11 days using the app
December 20, 2020

We run 3 stores on modslyst, definitely brings more business to our business and the support for the staff is top notch

5 Dolla Tees
United States
4 days using the app
December 18, 2020

Great service, they reached out to me almost instantly to help set up my account! I can't wait to see how this helps improve my sales!

F&A Candle
United States
5 days using the app
December 9, 2020

I was really happy with the onboarding process and the customer service rep Jose who was probably the most responsive agent I have ever worked with. Like really on the ball and well versed in Modalyst and its functions.

GoodbyeSuperbugs
United States
8 days using the app
November 5, 2020

Jose was very helpful in setting up my integration and navigating through the process of dropshipping. I'm a first time supplier for dropshipping and didn't understand the process until now.

Sunsum Intention Candles
United States
16 days using the app
October 27, 2020

As a supplier, they offer a large network of retailers to work with. The process to sign up with seamless and only took a couple of days.

Kemper Snowboards
United States
2 days using the app
October 23, 2020

I am very happy and pleased with Modalyst Customer Service. They literally helped in every Step of the way. Jose was amazing and always there for any questions I have. I would recommend it to anyone who is committed to grow their business.

Karolina & Co
United States
21 days using the app
Edited September 19, 2020

The Modalyst app is very helpful since I seek to widen my distribution to other online retailers. Customer service is very attentive and responsive.

Love Shows The Way
United States
5 days using the app
September 10, 2020

Great app for suppliers. Staff offers great communication and assistance. Product syncing is very seamless.

Snob Apparel
United States
5 months using the app
August 27, 2020

Very happy with the support of the team in setting up the account. Looking forward to getting started with the retailers!

Chaluisant
United States
3 days using the app
Edited June 25, 2020

Great app. Easy to use. Works very well with shopify. Customer support is always great. Been on there for a year and it has been a very smooth selling process.

lexinoelbeauty.com
United States
10 months using the app
April 8, 2020

Awful support, can not provide easy technical issue answers.
Instead of losing their issues, they order you to send screenshots of sensitive information.
Very Bad.

Noble Days
Germany
1 day using the app
March 20, 2020

I have my own products and was really interested and looking forward to be one of their suppliers. They have only one agent who wanted to know every information regarding my products which we provided, and then they let me know that i wasn't fit for their platform. Really frustrating.

Urban Dubai
United States
14 days using the app
February 25, 2020

Very good customer service and fast onboarding. The support team communicates very well through the process. Anxious to see what sort of traffic it brings!

Simply Crafted
United States
6 days using the app
October 29, 2019

I had a lot of questions when setting up with Modalyst and received really good service and help. I am really hoping that as a supplier, it will send me new sellers of my product line.

Terra Firma Cosmetics
United States
19 days using the app
September 10, 2019

They will not uninstall when requested. 4 sales in two years also you have to comply with their rules not yours.

The Australian Puzzle Company
Australia
Over 1 year using the app
March 22, 2019

Our experience with Modalyst as both a supplier and retailer has been stellar! Their customer service and response time is incredible! They reply very quickly to all questions and are so responsive and positive! The app is very easy to use and navigate. Their tech support for the app is also very well done! I highly recommend this app to both suppliers and retailers!

Boudoired
United States
About 2 months using the app
Edited March 30, 2018

impotent service to help individual brands. have some errors if you not working from USA. hopefully team will adopt changes .

Deezo The Happy Fashion
Australia
9 months using the app
March 22, 2018

I was told that you cannot sell my product so I cannot give you a good review.

Vapesocket
United States
About 3 hours using the app
January 3, 2018

First, Lillian is AWESOME! Thanks for welcoming me to the family so warmly. Also, thanks for proactively informing me of all of the support options you guys offer. I considered using modalyst as a retailer a while back and stumbled upon the supplier app a few weeks ago. After many MANY tweaks to my production process (my husband is silently mouthing UGH! - hahaha) I was finally ready to pull the trigger and apply for your program. I knew what I was expecting as a retailer and I would never have offered another retailer anything less. I'm so happy to offer retailers affordable quality domestic merch. Bonus points for giving me clout for offering free shipping! If you're considering becoming a supplier please know that you must be willing and able to earn a decent net profit with receiving at the least 50% MSRP. If you have to artificially inflate your prices just to meet that threshold then this probably isn't the app for you OR you need to reassess your production process... Hahaha... In order for you to be successful, retailers have to be successful. In order for retailers to be successful, they have to be able to offer consumers products at a realistic price point which allows them to profit after their own expenses. Thank you Modalyst!

Made By Meka
United States
4 days using the app
September 28, 2017

I'm leaving this app a 5 star review because I believe it is a wonderful idea. The application is easy to setup and syncs with products quite well. Unfortunately, I cannot markup my MSRP high enough to even make $5.00 per transaction. So, unless you have a markup of over 100% there just isn't enough room for it to make it worth it. I pay for advertising on a regular basis and will continue to go that route rather than this B2B arrangement for exposure. Still, a great job and my situation is probably unique to me.

Mykel Ankyn
United States
15 days using the app
September 25, 2017

I have to delete this app because wholesale price setting is taking time from me. we have to prepare excel files for bulk price. Old system. If we change bulk price like bulk editor system.This app is good but old system so sorry

Freeshipping Center
China
About 14 hours using the app
September 5, 2017

This is one of the best apps ever. The customer service is great and the service they provide are Outstanding. Great way to communicate with retailers and help them to see what suppliers have to offer. Just outstanding it's a must have for any supplier or wholesaler..

Ecnatural
United States
12 days using the app
August 30, 2017

Modalyst is a very professional company in any respect. Their feed is very well made and with just one push of a button and no additional manpower we got every SKU listed on their portal. Their customer service team is superb and super responsive. We are so glad we work with them. Thank you, Modalyst.

Www Mypineapplestore Com
United States
9 months using the app
August 22, 2017

Just an FYI this app focuses on fashion and home products, check out their website prior to installing to ensure its right for your product line.

Force Flyers
United States
37 minutes using the app
August 9, 2017

We've been on Modalyst for a few hours and we've already been contacted by retailers! Incredible. We're looking forward to the future with Modalyst =) Great support, very fast approval, and an absolute pleasure to deal with Lillian and staff. 5 stars!

Coraturestore
United States
About 18 hours using the app
July 17, 2017

Modalyst has been a *fanstastic* resource for our company. Our partnership with them allows us to tap into their platform and puts us in front of their extensive network of shopify retailers. Their customer service team (I work with Jillian) has been super responsive and great to work with as well. Couldn't be happier!

Allison Avery
United States
About 1 month using the app
July 6, 2017

Lots of beautiful items can choose. Great way to get your products stock, will comment more as I find out more

The Shark Watch Co
Australia
17 minutes using the app