Reviews (437)

Overall rating
4.9
Counts per rating level
  • 95% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly praise this app for its exceptional customer support and sales-boosting features. They appreciate the responsive and personalized assistance, including quick troubleshooting and custom code adjustments. The user-friendly interface and customization options make it easy for merchants to enhance the shopping experience, with features like free gifts with purchase effectively increasing average order values. Additionally, its reasonable pricing and quick setup process, often supported by direct calls or screen sharing, make it valuable for small businesses, helping to boost sales and enhance customer experiences in online stores.

Edited August 17, 2022

Awesome customer service, they helped me instantly and helped me fix it. Easy to use app with lots of functionality. Very complete and easy to use.
Recommendations: I would add a form add-on to the cross-selling products and a button that (optionally) redirects the customers to a "view more" page.

Movo Novo
Mexico
About 2 months using the app
October 25, 2021

Impressive how almost everything in the app is configurable and can be customized to fit any theme and storefront. Waiting for some more features after which they'd be great app all around - but still 5/5 for what they have today & the swift customer support.

New Era Masterpiece
United States
About 2 months using the app
March 29, 2023

muy buena, murtaza un autentico crack. me ayudo mucho. es un poco larga para moda, porque tienes que hacer muchos pasos para un crossell bueno

EyraBrand
Spain
About 2 months using the app
March 20, 2023

Great experience working with the support team. They were fast and fixed our issue in around 5 minutes. Thank you!

Vyvid Protein
United States
About 1 month using the app
March 27, 2023

An excellent app with quick and helpful support. Highly recommended. Very quick and easy to setup with great results.

INOVA Air Purifiers
Australia
About 1 month using the app
November 4, 2021

App helped us add a pre-checkout gift box. Their developer was very responsive and quick to fix an error with the app

Savhera
United States
About 1 month using the app
October 6, 2022

Quick communication and got to help with every problem I was having trouble with! I highly suggest this application!

Harajuku Hearts
United States
About 1 month using the app
October 14, 2021

Had some issues with the offer not showing up on my store, support got on chat immediately and helped resolve. They've built the app keeping in mind to not intrude on user experience which is much better than most upsell apps that we've tried.

Sportturtle
United States
About 1 month using the app
April 23, 2022

The best app ever !!! Customer service was amazing and the app comes with everything i needed. I am super thankful and i appreciate the Monk upsell app team.... You have a customer for life.

Bynelo
United Kingdom
About 1 month using the app
January 20, 2023

App looks better and slicker than any other I've found on the app store
Very quick and responsive customer care

gloveglu
United Kingdom
About 1 month using the app