Overall rating
Counts per rating level
  • 95% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly interface, easy setup, and diverse features like cross-selling, free gifts, and discount stacking, which reportedly boost conversion rates and sales. Its customization options and smooth integration with Shopify's cart page are also valued. However, some suggest improvements for the analytics feature. The customer service is highly praised for its quick and efficient responses, offering custom solutions and going the extra mile to assist. The free plan is especially beneficial for beginners and small businesses.

November 21, 2023

I'm using this app to power our gift with purchase upsell. At first, I was having some issues figuring out how to configure the GWP the way I wanted in cart but when I reached out to their support team, they were super efficient and diligent about helping me fix the issues I was having.

Highly recommend this app if you need a simple way to activate a Gift with Purchase campaign!

Lusso Cloud
United States
5 months using the app
November 22, 2023

Perfect Gift app ever. Their customer service is high level. I am really happy and will use the app for my rest campaigns. Thank you Monk Team and Specially to Sara and Faheed!

Bosphorus Leather
United States
10 months using the app
October 30, 2023

The support team was totally perfect by helping me during the last few hours dealing with the set up inside the store on Shopify! Special thanks to Ananya who were with me during the use of the platform. Really grateful for that experience and the whole support I have been receiving.

Minimal Club
23 days using the app
October 26, 2023

It was a great experience to use this app. Sara from the support team is speedy and extremely helpful.

Keep it up!!!

10 months using the app
September 19, 2023

app looks really good and does the job. hoping for better results

Bianco Rosso Watches
9 months using the app
November 7, 2023

Monk is a fantastic addition to our Shopify store! This app makes it much easier to enhance the cart experience by offering free gifts and cross-selling. Its user-friendly features have helped improve our conversion rates, and it's a valuable tool for any e-commerce business. The customer support is extremely responsive and very helpful with custom solutions to fit our store!

Rosy Rings
United States
7 days using the app
November 14, 2023

The Monk App is easy to navigate. There are helpful guides with screenshots to show each step, and the support team is top-notch! They quickly respond and thoroughly get you the right information or fix any issues! The app displays a seamless gift with purchase selector on the cart page, which looks great on the checkout page. Highly recommend!

The Legal Paige
United States
7 days using the app
October 24, 2023

I've had excellent experiences with both the app and customer service reps, they respond quickly and fix issues in record time. Both Ravish and Murtuza have been professional, to the point and extremely helpful getting the app setup and fixing any slight bugs (which have been more our errors than anything with the app itself).

Highly recommend for the price and what they offer!!

Wavey Ice
United Kingdom
7 days using the app
November 17, 2023

Shopify's default free gift promotion capabilities are really lackluster, so what Monk provides in their app is far superior. Their support was really helpful and fast, getting the app to work properly in my custom theme. Their app is proving to be a crucial part of my store's success during our busy holiday season. Thanks to everyone at Monk! Highly recommended.

Alexis Russell
United States
15 days using the app
September 28, 2023

I have never left a review for any shopify apps but I had to for these guys. Honestly best service I have ever received from an app. I chat and they answer and fix issues right away (not really issues more customizations). The app works great and looks great and has a lot more functions than I was expecting! Highly recommend.

Top Nutrition and Fitness
8 days using the app