Monk Free Gift+Checkout Upsell

Monk Free Gift+Checkout Upsell

Reviews (479)

Overall rating
4.9
Counts per rating level
  • 95% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting Average Order Value (AOV) and sales through features like targeted product recommendations, cart progress bars, and incentives based on cart values. It's praised for its all-in-one platform functionality, cost-effectiveness, and ease of configuration. The integration process is seamless, and the customer support team, including individuals like Jay, Ravish, and Ananya, is noted for their prompt and personalized assistance, enhancing the merchant and customer experience.

August 5, 2022

This app has everything I have been looking for in regards to free gifts for my customers. I did need help and the live chat support was awesome and rectified all of my issues. Highly recommend.

Coco and Wick
Australia
1 day using the app
November 15, 2021

I just downloaded this app!! Im excited to see what good its going to bring me ( i will definitely revisit with a update on this app.) So far it seems awesome and i can't wait to see it in action!!

Luscious Diva
United States
About 1 hour using the app
October 18, 2022

Excellent. Murtuza M. provided me with fast support and the app works perfectly in my store. I recommend this app.

GiftyWrap
United States
39 minutes using the app
February 2, 2023

This app uses a workaround creating "Draft Orders" and so when we went live it created errors in our reporting and workflow for "Online Orders." Also, it was not working consistently and only half of our customers had the promotion added to their cart.

Madaras Gallery
United States
About 18 hours using the app
Monk Commerce replied February 3, 2023

Update (June '23): The app now uses Shopify Functions instead of Draft Orders.

We use Shopify's Draft Order mechanism because it provides incredible flexibility in the way offers can be set-up using Monk. A merchant can create multiple separate promotions like a gift with purchase, a few bundles as well as upsells/cross sell and all of them will work independently and seamlessly.

In this specific case - the promotion was applied as per the rules configured within the app and the other half of customers that did not avail the promotion because they did not meet the eligibility criteria setup by the merchant.

October 4, 2023

Very handy app the support provided is exceptional

The Scrubba Wash Bag - United States
United States
31 minutes using the app
July 29, 2022

Great app and super fast support!!!
I had a config issue and they helped me quickly. Murtuza was super kind! Thanks!

Barbacoa.es
Spain
30 minutes using the app
July 18, 2022

I used this app to create a free gift option. I didn't think I would be able to figure this out Im new at Shopify but the app has an easy interface and customer support was excellent. Monk Cart is awesome! A+

Mudminnow
United States
26 minutes using the app
August 12, 2022

Great app and awesome customer service. Murtuza replied in second to none to several customizations requested. Even Ravish, co-founder, sent emails out of business hours. Great app, great support. Recommended 100%.

Iguana Sell
Spain
5 minutes using the app
Edited November 25, 2022

quick install, does what i needed it to do. Very fast chat support. i wish it were easier to change the text regarding the offer that the customer sees, but they were able to get it changed for me quickly. did not actually work with other shopify discounts. would either let the customer use an automatic discount, or get a free product, but not both. disaster. not user friendly.

Flytanium
United States
About 1 hour using the app
Monk Commerce replied November 25, 2022

Update(Sept 2024) - 1. The app now supports an in-app drag and drop editor to customize all texts & designs.
2. To combine Monk's discounts with a Shopify discount, stores have to enable the 'product discount' combinations option in their Shopify 'Discounts' setting.

August 17, 2022

Nice app, tested it and liked it. Great support from Murtuza, quick response and got the problem solved with no hiccups

Derek's Demo
Australia