Reviews (622)

Overall rating
4.9
Counts per rating level
  • 95% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting e-commerce operations by increasing conversion rates and average order values through its upsell and free gift features. It's noted for its user-friendly interface, easy setup, and seamless Shopify integration. The app offers extensive customization without needing CSS knowledge and is supported by responsive customer service that provides personalized assistance and instructional resources.

January 23, 2022

After downloading Monster -Cart Upsell Drawer I had issues applying the app to my current theme. After reaching out to support I had a response within three minutes and my problem completely solved within 24 hours. Everyone I worked with was polite and professional throughout the whole process and could not have been better.

Miss Swiss
United States
8 months using the app
February 20, 2023

Great product, fabulous customer service thank you Charlene - cant wait to see what results in the coming weeks

Wisteria and Willow
Australia
8 months using the app
February 24, 2023

Charlene and her customer service team are always helpful! If you need any assistance, be sure to ask for Charlene.

TryKlove
Canada
8 months using the app
June 10, 2023

Helpful and quick. The chat support understood the issue and provided relevant support as quickly as possible.

Etiko Shop
Australia
8 months using the app
October 5, 2022

TL;DR: Great customer service. Upsell Rate in Cart is between 15%-17%. This app is an absolute game changer. Not only in terms of design and functionality - much more so from the customer support side. No matter what problem I had, I was always helped in maximum 2 days. Even if I had a problem on a Sunday (!), I was contacted within an hour. The app works flawlessly, and was minimally customized according to my wishes. My upsell rate (in cart) is about 15% which is almost twice as high as comparable apps. I can recommend this app without reservation and thank Raneen and Charlene warmly at this point for their constant support.

mahola
Germany
8 months using the app
March 26, 2022

This is the best app for upsell , I used many apps but it was nothing, BUT
I used this app to help me do upsell , I really Like how it does work,

The Furdog
United Kingdom
8 months using the app
Monster Apps replied March 26, 2022

Thanks my legend!!!! 🙏🏻❤️

Let get you some EPIC UPSELLLLSSS!!!! :)

February 16, 2023

I am loving the application and the support is excellent, Charlene helped me and I was very satisfied, she is a great professional.

Hidracce
Brazil
8 months using the app
November 1, 2023

There was a bug on the cart page of the website, there were always customers skipping the Monster cart to buy our freebies, after feeding the problem back to the technical team we both got stuck in a loop, maybe there was something wrong with my description and customer service interpreted my problem as something else, but soon we caught the key bug and within four hours my problem was solved, thanks for this fast service.

GL.iNet US
United States
8 months using the app
November 22, 2021

Great app that changed my store to be more equiped to crush it! Features are well thought out and make a big impact PLUS amazing customer service!

Surprise Sales
Australia
8 months using the app
Monster Apps replied November 22, 2021

Wowoowow!!!! Thanks for the feedback 🙏🏻😊
Means the world to the team!!!!
TIME TO CRUSH IT! 💪🤘🏻🔥

December 14, 2022

Helped me make over $10k and increase my AOV by 10%, a must-have for any shopify store trying to advertise.

sugarbabycare
United States
8 months using the app