Reviews (648)

Overall rating
4.8
Counts per rating level
  • 94% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly praise this app for boosting conversion rates and average order values through effective upselling and free gifts. They appreciate its engaging shopping cart enhancements and multifunctionality, reducing the need for additional apps. Features like sticky carts and urgency text are standout elements. The app's integration with Shopify is seamless, and its customer support is responsive, often customizing the app to meet specific needs within 24 hours.

January 30, 2025

It's a great app, but we have had an issue where customers can purchase a free gift outside of the cart upsell parameters. I was told this was being looked into then heard nothing in over a week. Slightly concerning.

Alefine
New Zealand
2 months using the app
December 22, 2024

Decent app - worked for us for a while - but their customer support is really the worst. Sarcastic comments while the client is frustrated. If you are a brand in India do not use the app as there are a lot of compatibility issues. 0 help from the support team.

K9 Vitality
India
Over 1 year using the app
Edited November 14, 2024

Angelica helped us solve some issues with our app on two of our stores at the same time, she assisted in solving our issues which I have no doubt will increase our revenue the very next day as we have seen on our other projects. She very good and responsive to fix the issues I had.

The second time around I raised a request and mid chat, Charlene decide just to take a long extended lunch break ...

PlateGame
Australia
3 months using the app
October 15, 2024

App has some good features, but doesn't integrate with Route, which I need for BF. The customer service was lovely, but I'll now have uninstall it so that I can make sure my integration with other apps are working properly.

Busy and Baked
United States
About 2 months using the app
Monster Apps replied October 16, 2024

Feel free to install our ShipProtect shipping protection app that’s 100% compatible 😁 unfortunately route didn’t allow us to integrate with them. You will earn 100% of the ...

February 11, 2022

Good App, But lots of bugs in the Free gifts beta, multiple gifts are getting added. They will have to fix it soon.

Genetic Nutrition
India
Over 1 year using the app
Monster Apps replied February 12, 2022

Update: 😊🙌 The world is rosy.
Happy to report no beta bugs are in Gift With Purchase and will work on all themes. 🙏🏻🙏🏻🙏🏻🙏🏻🥰
Thanks for your patience through Beta period.
Our ...

October 15, 2023

I loved this app... until I found out it was not compatible with my product options app. Upon contacting the app developer I found out that Monster Upsells is not compatible with any app that adds $ to the cart. Something to be aware of if considering this app for your store.

My PetPoncho
Canada
About 1 month using the app
April 25, 2023

Amazing cart, does what it says on the tin. Really useful features. Super well done.

Where this app is let down, from my experience just now, is its lack of developer environments. Meaning that, if you seek changes made by the developer, they cannot preview their changes unless they activate the feature on your live theme.

For example, I enabled the Sticky Cart, which basically didn't work at all ...

nightcity clothing
United Kingdom
16 days using the app
Monster Apps replied June 27, 2023

Legendddd... Ty here one of the founders. ✌️ Thanks for the kind words about the cart! 🙏🏻 Sorry to hear about the sticky-cart experience 😅.
We're absolutely slammed by installs ...