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5 Star to support team and Dilibabu for the help. Will recommend to others. I am very pleased with their efforts on resolving and trouble shooting our problems.
Thank you so much for your 5-star review! We will share this with the team to let them know to keep up the amazing work.
Really nice app and fantastic customer service by Dillibabu
Dillibabu solved my problems quickly. I would prefer to fix the problem without passing to paid plan, but the price is correct! :)
Thank you so much for your positive feedback! We are glad to have you as our customer and to see that you are enjoying our app
Great support, solved my issue immediately and was quick to respond as soon as I messaged them. Would recommend this app.
Thank you so much for your 5-star review! We will share this with the team to let them know to keep up the amazing work.
Poor customer support - did not attempt to even understand our issue and provided a canned response.
We have just started using this app, however, I had some issues in setting it up for certain products (maybe because we use a paid template, not a standard one, not sure why). Their customer service is amazing, super speedy to respond and very patient, Dillibabu from the support team guided me through the process and also sorted out some issues he encountered in the back end. Massive thanks, Dillibabu for your great support!
Perfect product with a perfect support
This is working amazing, I love it! Exactly what I needed and it saved me a lot of time.
Thank you so much @My Festigal!
I’m happy you chose our app from all the apps in the market and that it does exactly what you want!
Customer support will always be there to assist you if there is anything else that you might need!
App messed up my cart page and the developer wouldn't take responsibility, no matter the proof of screenshots I sent. He/she kept saying "well it's working on my end." Shopify told me there was nothing they could do because it was caused by the developer and something they did when I granted "collaboration access." The app worked for all of 10 seconds then immediately stopped working and caused "line id
issues with any items in my cart. I tried it on 3 devices and sent screenshots to the developer of all 3 devices with different makes having the same issue. I thought my website was trash, until the developer (who insisted it wasn't the app) told me he/she was going to sleep and to "remove the app" and see if that fixed it. Sure enough, the problem resolved itself within 2 seconds of deleting the app... What a waste of two hours trying to get this app figured out, only to delete it because it caused issues with something that it advertised to do: add a "terms and conditions" checkbox to a single product.
The app did exactly what we needed and Support was incredibly responsive when we needed assistance with deployment.
Great Customer support. Great Customer support. Great Customer support. Great Customer support. Great Customer support.