Reviews (85)

Overall rating
4.9
Counts per rating level
  • 95% of ratings are 5 stars
  • 0% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 4% of ratings are 2 stars
  • 0% of ratings are 1 stars
January 30, 2026

Customer Service is INCREDIBLE. Flávio was patient with me, and helped build templates to fit new tag sizes, and explained everything when I didn't understand. Syncs beautifully with Stocky POs. really happy with the app experience, been using it for 2+ years and is far and away better than the standard barcode app that shopify uses by default

Lotus Blooms
United States
About 2 years using the app
December 4, 2025

I use it to generate address labels when I ship my items using stamps, not shipping labels. It works great, and their customer support (tweaking code to customize my labels) was lighting fast!

Windfall Flowers
Canada
About 1 year using the app
June 11, 2025

We have used this app for a few years now. It helped us to easily print our price tags for Shopify POS.

Maxie Department Store
Jamaica
Over 1 year using the app
May 15, 2025

Multi Barcode Labels is intuitive to use and has manuals and documents for extra support. Best thing tho, if you ever run out of ideas and manuals, their support is amazing! They've always replied in less than an hour, and they will support you with issues even if it's not related to the app but your printer!
100% recommend

Patricia Shoppe
United States
3 months using the app
April 29, 2025

Outstanding Support and Service!

I can't say enough great things about Flávio and the support I received from the Multi Barcode Labels team. From the very first email, Flávio went above and beyond to understand my very specific (and admittedly quirky) barcode needs. Every step of the way, he responded promptly, clearly, and with a problem-solving mindset that exceeded all my expectations.

Even when my setup involved tricky workarounds — like using custom barcode fonts and matching outdated POS system requirements — Flávio stuck with me patiently, making multiple template adjustments and offering smart solutions. He was always one step ahead, anticipating challenges and explaining things clearly so I could make the best decisions for my business.

The level of dedication, technical expertise, and genuine customer care I experienced is rare these days. It’s clear that Flávio and the Multi Barcode Labels team truly care about their customers' success.

If you’re on the fence about using Multi Barcode Labels, don’t hesitate — the product is excellent, but the support is even better. Thank you again, Flávio! You’ve earned a lifelong customer.

Lone Star Roots
United States
Over 4 years using the app
April 23, 2025

After about a week using Shopify POS for our brick and mortar jewelry store, we were struggling on our own with the Dymo printer that came with our POS. We acquired the CTS Multi Barcode Labels app and reached out for support to see if we could utilize our old Zebra ZD410 printer that had worked so well under our prior POS system. Flavio helped us set up a tricky template for printing small jewelry barbells to that printer from our Mac computer. (There is nothing easy about that combination of realities.) He cheerfully dug in and kept making iterative modifications to the basic label template until we got the barcode, title and price sized and positioned just right, looking how we wanted it, scanning well and, most importantly, printing! It was truly one of the best e-mail back-and-forth customer service experiences I've had in recent memory, in any industry or endeavor. Bravo!

Marmalade
United States
1 day using the app
January 31, 2025

After trying several other barcode/SKU apps and running into issues Multi Label Barcodes was recommended to me by a Shopify consultant. I find this app to be very convenient and easy to use compared to other apps. When I didn't see a template for the tag size I needed they quickly made me a custom template. When I had issues with printer alignment they responded right away and set up a meeting; 10 minutes later everything was working as intended. Great app and great customer service!

Screaming Mimis Vintage Fashion
United States
4 days using the app
May 23, 2024

Too many clicks to print a simple label. Should be one click and done. Also limits the number of barcodes that you can print to 400 at one time. We often have purchase orders that FAR exceed 400, creating a lot more work for us. It's CLOSE. But we can't ask our team to migrate from a software program that only requires one click to print a label to multiple clicks to print a label.Time is money. Money is time. Still not quite fast enough to be functional for a scaling retail business. If you're a small shop printing fewer than 100 labels/day, it probably works just fine.

FERAL
United States
About 1 month using the app
Cashew Tree Software Inc. replied May 24, 2024

Hi there, thank you for your feedback!

We could increase the batch limit to 250 items and 600-800 for quantity, depending on the template. If you wish to give it another try, please contact our support so we can assist further.

The default batch limit was designed to allow the servers to process the labels within some processing constraints, but we plan to increase it even more in the future.

We've noticed that the most common label rolls have about 500-1,000 labels. Some printers restart from the top if the roll is replaced in the middle of a print job, so we often recommend making sure the roll has enough capacity before printing a larger batch. That's also one of the reasons the current default limit is more conservative.

Regarding the number of clicks, we're striving to design a new version that streamlines things further. The current version has three general steps: "Selection," "Print queue," and "Print." The selection is often the slowest part of the chain, so we're looking to improve that area. Thus far, we have implemented methods to select items from CSV files, the Shopify Admin, Stocky POs, and using custom queries (called "Fast select buttons"). Please feel free to reach out if you need assistance with any of these options.

Thanks again for your insight, and rest assured we are working on improving the app!

May 15, 2024

We have been using this app since 2022 and it is amazing for our Shopify bookstore. We create 30-50 labels per day and it does everything we need it to do!

Agricola Street Books
Canada
Almost 2 years using the app
May 10, 2024

Have been using this app for 5 years now and it is perfect for my needs! Truly would not know what to do without it. Customer support is fantastic as well - super fast response and always eager to help. Thank you Multi-Label Barcodes team!

ChillyKicks
United States
About 5 years using the app