Reviews (33)

Overall rating
3.5
Counts per rating level
  • 64% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 3% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 30% of ratings are 1 stars
September 9, 2020

App is not fetching proper data. Ad account is showing way too less sales and hence data is not correct.

The Awesome Store
India
6 months using the app
MultiPixels replied September 10, 2020

Sorry I was under the impression that it was working for you as you never got back to me. Please contact support and we can resolve this for you. Kind regards, Duncan

January 12, 2021

It's a very good, it works as expected. And customer support is great, they solved a problem I had when triggering the pixel in a very professional way. Thanks.

Ofertas Gadgets
Spain
5 months using the app
March 28, 2024

Very useful application if you have problems with the installation or propagation of your pixels, and God knows there are some... as well as incredible customer service

Invisible Height
France
About 1 month using the app
July 2, 2021

Best solution for those who want their pixel to work perfectly. Better support. No further. Any problems I had with pixel have been resolved. Staff is very committed to solving the pixel issue.

Loja Coruja Online
Brazil
4 months using the app
MultiPixels replied July 3, 2021

We're so glad to have helped you, and thank you so much for your kind words! We strive to improve as much as we can, and feedback means a lot to us.
If you need anything else on our end, you know where to find us!

Cheers,
Nem

May 25, 2023

Very easy to use and configure, very fast and polite support. They solved my problem in a short time and with excellence. A special hug to the attendant Duncan, who attended me very well

fastyman
Brazil
3 months using the app
MultiPixels replied May 25, 2023

Thank you for your positive feedback. We're delighted you found our service easy, fast, and effective. Your kind words for Duncan will surely be relayed. We appreciate your business and look forward to serving you in the future. Best, The StoreAddons Team

Edited May 5, 2020

The app doesn't track adds payment info and doesn't work well, the Only wast of time I will remove it now

alotsave
United Kingdom
2 months using the app
MultiPixels replied May 5, 2020

Hi sorry AddPaymentInfo is not possible unless you have Shopify Plus. I’ll update our documentation to make this more clear. Kind regards, Duncan

February 17, 2019

In today's media buying world with algorithms and 'smart pixels', he who feeds the machine with the most relevant information tend to win, in the long run.

Multipixel makes it super easy setup, fast and straightfoward to have different pixels optimizing for different campaigns.

That makes it so much easier to build ads funnels around specific collections & products, plus feeding facebook with the right information on who's interested in that specific product.

Highly recommended for anyone who does facebook ads. It changed the way I do ads (I now have ad accounts for each product category)

Born 2 Ride
United States
2 months using the app
February 18, 2019

Beautiful app! Really simple to use and doesn't need any technical knowledge.
Adds multiple pixels to your store and have the option to specify a colelction for each pixel. Extremly usefull especially for general store.
100% Recommand it!

WIRED GOODIES
Germany
About 1 month using the app
August 8, 2023

Impossible to cancel the subscription from Shopify panel, no clear information about it. I hope that company understand that this kind of trick make a horrible customer experience.

wirrex.com.br
Brazil
About 1 month using the app
MultiPixels replied August 9, 2023

I'm truly sorry to hear about the inconvenience you've experienced with our app. I completely understand how frustrating it can be when things don't seem to work as expected.

First and foremost, I'd like to clarify that we promptly responded to your initial query. However, it seems our response might have inadvertently landed in your spam or junk folder. I apologize for the oversight and appreciate your understanding.

To assist you further, please note that all Shopify apps, including ours, can be uninstalled directly from your Shopify dashboard. Simply navigate to 'Settings', then click on "Apps and sales channels", and from there you should be able to uninstall the desired app.

If you require any additional assistance or have further questions, please don't hesitate to reach out. Kind regards - the StoreAddons Team

September 10, 2023

I appreciate the great Service from Duncan, great app.

Sova Selections
South Africa
About 1 month using the app