Reviews (727)

Overall rating
4.9
Counts per rating level
  • 97% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its ability to manage multiple feeds for various markets and languages, and its seamless integration with platforms like Weglot and Google Merchant Center. Despite its extensive features, it's praised for its intuitiveness and ease of use. The support team is commended for their quick responses and expertise. It's a valuable tool for resolving Google Merchant Center issues and optimizing product data feeds, leading to increased efficiency, time savings, and a boost in sales and revenue.

May 4, 2023

Unfortunately, I cannot recommend this app. Although the product offers a free layer for up to 10 products, it fails to disclose that the feed cannot be published even if the number of products does not exceed the limit. Instead, users are continually referred to a paid plan, which is not transparent and can be misleading.

Moreover, I find it unprofessional that the app does not automatically remove granted authorizations on a user's Google account after uninstallation. This leaves sensitive data exposed and increases the risk of unauthorized access.

As a user, I expect clear and honest communication about the app's functionalities and limitations, as well as reliable data security measures. I suggest that the app developers address these issues to provide a more transparent and secure experience for their users. Until then, I cannot recommend this app.

resin-kunst.ch
Switzerland
About 7 hours using the app
WoolyTech replied May 4, 2023

Hello,
Thank you for your valuable feedback. We can see that you experimented the app for a few hours and have not contacted us for support. It must be difficult to take on all the complicated setups in such short time. Please do note that our support team is available via the message box on the bottom right corner of the app.
About the free layer, we have quite a number of clients that are using the free layer for a long time, some for a year and more. All features should be available as long as the included products fall within the free layer limit.
If you have more products than the limit, you will need to define the product group with a collection to limit the number of feed products. Then you should be able to save the group with the created feed without being referred to a paid plan.
The app only refer you to a paid plan if you are trying to save feed settings that results in feed products exceeding the limit.
The granted authorization removal feedback is spot on, thank you for bringing that up. Our developers are working on it already and we will update you when it is implemented in the next few days.
If you can give the app another shot I am sure we can address all the issues that you had with it.
Regards,

Updated May 14, 2023: The app now properly remove granted authorizations on users' Google account after uninstallation. It also display a message in upgrade dialog to inform end user that he/she is saving a settings that exceeds the Free layer limits (hence the referral to the paid plan). Free layer feed can always be published (unchanged).

June 27, 2024

Thread Collective
Australia
About 1 year using the app
June 26, 2024

ProFeel Life
Switzerland
10 months using the app
April 18, 2024

Rileyprint UK
Hong Kong SAR
Over 1 year using the app
May 21, 2024

Arvidio CZ
Slovakia
3 months using the app
April 22, 2024

www.fogliafelice.com
Italy
5 months using the app
May 29, 2024

RIDYART
Hong Kong SAR
28 days using the app
March 13, 2024

En Route Jewelry
United States
Over 1 year using the app
April 17, 2024

Helene Rouge
Spain
7 days using the app
March 19, 2024

aubi-shop
Germany
About 1 month using the app