Overall rating
5
Counts per rating level
  • 96% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for simplifying the ordering process of product variants, making it ideal for businesses tracking inventory or selling in bulk. It allows for product combos and bundles creation, customization of variant displays, and a one-button add all to cart feature. Merchants praise its smooth performance, responsive and patient support team, and affordability. The quick-response live chat and instructional videos are also highly valued.

July 19, 2023

Answered my questions right away, was a massive help. I had an issue with the tags not working with specific products, they fixed it. They also adjusted one of my theme settings to better suit my needs. 15/10 customer service.

The Monarch Group
Canada
About 1 hour using the app
EFOLI, LLC replied July 20, 2023

Thank you for your amazing feedback! We're thrilled to hear that our customer service team was able to assist you promptly and provide help in resolving the issues you encountered.

It's great to know that our team was able to help you with applying the app to specific products by using product tags and adjusted your theme settings to better suit your needs. We always aim to go the extra mile to ensure our users have a seamless experience.

Thank you for rating our customer service 15/10! Your satisfaction is our priority, and we're here to assist you whenever you need support. If you have any further questions or need assistance, please don't hesitate to reach out. Thank you for choosing our app and for your positive review!

June 14, 2023

Wonderful and quick customer service. They fixed all of the rules I couldn't figure out on my own. The perfect application with different abilities so you can do all the things under one application.

Cali Boutique Wholesale
United States
About 1 hour using the app
EFOLI, LLC replied June 15, 2023

Thank you for your wonderful review of the MultiVariants - Bulk Order app! We're delighted to hear that you found our customer service to be wonderful and quick in addressing your concerns.

We're glad that our team was able to assist you in figuring out the rules and settings that you needed help with. It's our goal to provide comprehensive support and ensure that you can make the most out of our app.

We appreciate your kind words about our application's abilities, and we strive to provide a robust and versatile solution that covers a wide range of needs.

Thank you for choosing our app and for your positive feedback. If you have any further questions or need assistance, please don't hesitate to reach out. We're here to help!

May 12, 2023

The app functions as it is advertised. Does not look the nicest (as someone who does not know how to create custom CSS) but it gets the job done. I had some issues and support was extremely helpful and had it fixed in a matter of minutes. Amazing customer support like this deserves recognition!

Rooftop Shop by Lifetime Quality
United States
40 minutes using the app
EFOLI, LLC replied May 13, 2023

Thank you for taking the time to provide your valuable feedback about MultiVariants - Bulk order and our support team. We are delighted to know you found the app worked as it promised.
Thanks for expressing your concern about the design, we have a team dedicated to helping you to customize the UI of the app in the way you want. Glad to know that our team helped you with custom CSS. In addition, we are actively working to make the design setting easier so that you can do it yourself visually.
Thank you for choosing MultiVariants, and please don't hesitate to reach out if you have any further questions or concerns. We are always dedicated to providing the best possible customer service, 24/7.

June 13, 2023

Thank you so much for being so kind!
The quantity display that was not visible in the cart is now visible with your help.
Our concerns have been resolved!

Highlight
United States
About 4 hours using the app
EFOLI, LLC replied June 14, 2023

You're very welcome! We're glad to hear that our team was able to assist you and resolve the concern regarding the quantity display in the cart. It's our pleasure to help and ensure that your experience with the MultiVariants - Bulk Order app is smooth and satisfactory.

If you need any further assistance in the future, please feel free to reach out to us. We're always here to support you. Thank you for using MultiVariants!

September 12, 2023

Very good experience, customer support team was excellent, especially Zaina. Very easy to work with, and my website looks great.

Bon Bon
United Kingdom
33 minutes using the app
EFOLI, LLC replied September 14, 2023

Thank you so much for taking the time to leave us a review regarding MultiVariants - Bulk Order App. We are so pleased to hear you had an excellent experience working with Zaina.
Your feedback is incredibly valuable to us, and it is clear that you had a positive experience with our product and our team. Not only Zain, but the rest of our dedicated support team of MultiVariants always try to provide customer-centric solutions according to different business types.
We are thrilled to know that you found our team easy to work with and you are happy with the interface of your website. We strive to provide exceptional support and help our customers in any way possible, and we are glad that we were able to exceed your expectations.
Thank you again for sharing your positive experience. We truly appreciate your business and are glad that we could be of service. Please don't hesitate to reach out if you ever need anything else. We are here to help 24/7.

May 31, 2023

Amazing app - just what we were looking for. Loads of great features and settings, and support was first class too. We run a wholesale store and were looking for a multiple 'add to cart' feature, and this app met all our requirements and then some.

V-Twin Brands
United Kingdom
40 minutes using the app
EFOLI, LLC replied June 1, 2023

Thank you for taking the time to share your satisfactory experience regarding MultiVariants - Bulk Order App. We're thrilled to hear that our app has exceeded your expectations and provided you with the features and settings you were looking for. It's great to know that the multiple "add to cart" features have met your requirements for your wholesale store.
We're also delighted to hear that our support team provided you with first-class assistance. Providing excellent support is important to us, and we're glad to know that we were able to meet your expectations.
Thank you for your amazing feedback and recommendations. If you have any further questions or need any additional assistance, please don't hesitate to reach out. We're here to ensure your continued success with our app 24/7. Thank you for choosing MultiVariants.

October 16, 2023

great service

Cookies & Crumbles
Netherlands
6 days using the app
EFOLI, LLC replied October 18, 2023

Thank you for your feedback! We're pleased to hear that you had a great service experience with us.

If you have any more comments or questions in the future, please feel free to reach out. We're here to assist you with any further inquiries you may have. Thank you for choosing MultiVariants for your business Cookies & Crumbles!

August 11, 2023

Very good support - fixed my store for me. Only issue I have is having to set price for each individual variant is a bit of a eyesore.

UNDERDOG FRITTER CO.
United States
About 1 hour using the app
EFOLI, LLC replied August 19, 2023

Thank you for your feedback on the MultiVariants - Bulk Order app! We're pleased to hear that our support team was able to assist you in fixing your store.

We understand that setting prices for each individual variant can be a bit cumbersome. Hope you understand, that we are using Shopify default variants and pricing to keep the inventory tracking sync with your store and other systems. For this reason, you have to add/edit your pricing for variants from Shopify. Thank you for your feedback on this, in the future, we will try to improve this as well.

If you have any more questions or need further assistance in the future, please don't hesitate to reach out. We're here to help you. Thank you for choosing our app and for your feedback!

June 7, 2023

Great app! Very helpful customer service, very reachable, and help solve problems and provide solution in timely manner.

Foodee
Australia
About 13 hours using the app
EFOLI, LLC replied June 11, 2023

Thank you for your review of the MultiVariants - Bulk Order app! We're thrilled to hear that you find our app to be great and that our customer service has been very helpful and easily reachable.

We're dedicated to providing timely solutions and support to our users, and we're glad that we were able to assist you in solving problems and finding solutions promptly.

Thank you for your feedback and for choosing our app. If you have any further questions or need assistance, please don't hesitate to reach out. We're here to help!

August 3, 2023

it‘s a very useful app that can deal with my wholesale requirement. also they provide a very professipnal service. high recommend!

SWEETKAMA
United States
About 1 hour using the app
EFOLI, LLC replied August 5, 2023

Thank you for your positive review of the MultiVariants - Bulk Order app! We're glad to hear that our app has been very useful in meeting your wholesale requirements.

It's wonderful to know that you found our service to be very professional. We strive to provide excellent customer service to our users.

Thank you for recommending our app. If you have any more questions or need assistance, please don't hesitate to reach out. We're always here to help you. Thank you for choosing our app and for your recommendation!