Reviews (141)

Overall rating
4.5
Counts per rating level
  • 87% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for product customization, noting its ability to adjust prices based on customizations and a payment structure that charges only on sales, ideal for small businesses. The app's modern interface and features like logic and masks enhance the customization experience. Exceptional customer support, including 1-on-1 video sessions and detailed chat responses, further adds to merchant satisfaction.

October 6, 2024

Absolutely top! The Kickflip app opens up completely new opportunities and new markets for my company. Super great functions, a modern interface and above all, and I would like to emphasize this in particular: first-class support and a super great team. The Kickflip team helps with all questions and problems very quickly and very competently! I have rarely experienced such great support these days. Please keep it up, dear Kickflip team. I will gladly recommend you to others! If I could, I would give 10 stars!!

String-Manufaktur.de
Germany
11 months using the app
Kickflip replied October 8, 2024

Wow, thank you so much for your incredible feedback! It’s truly inspiring to hear. Empowering entrepreneurs like you is exactly why we do what we do. Thanks for being part of the Kickflip community, and here’s to your continued success!

November 14, 2024

Bonne application, excellent service!

B45 Baseball
Canada
Over 6 years using the app
Kickflip replied November 15, 2024

Merci beaucoup! C’est toujours un plaisir de travailler avec votre équipe depuis toutes ces années. Merci pour votre fidélité! 😊 ⚾

August 27, 2024

I have checked many simiillar app which is not even close to kickflip. Easy and use with full possibilities. Great support. Congratulations guys. Great product.

JETLAG
Poland
6 months using the app
Kickflip replied September 12, 2024

Thank you for your glowing review! We're delighted that you find Kickflip easy to use and packed with possibilities. Your support means a lot to us!

August 16, 2024

I haven't had a chance to sell anything as of writing this review, however compared to the other customisers this is the easiest to use (yes there's always a learning curve), and the customer support is pretty damn good. All of my questions have been answered and 99% have been solved without coding on my part.

There are some things that could be refined such as the mobile functionality/ease of use especially with customer editable photos but i believe this is something that's being worked on.

LovenJoy
Australia
9 days using the app
Kickflip replied August 19, 2024

Thank you for your thoughtful review! We're thrilled to hear that our customizer is the easiest to use among your experiences, and we greatly appreciate your positive feedback on our customer support. Rest assured, we're actively working on improving mobile functionality and ease of use.

Please don't hesitate to reach out if you have any further suggestions or questions.

Best,

November 29, 2024

Great service, always able to help me with my issues.

Elementix Designs
Canada
16 days using the app
Kickflip replied December 1, 2024

Appreciate the kind words! 🙌 Your success is what keeps us motivated—thanks for letting us be a part of your journey!

July 18, 2024

Kickflip truly sets itself apart from other customizer add-ons for Shopify in its ability to allow custom fields to directly affect product prices, such as for custom logos, text, etc. If your brand/company is looking to create an online store where customization is a key feature and you want to be able to adjust a product's price based on however many additional features a customer wants for it, Kickflip is the absolute best option as it currently stands.

Custom Tees Factory
United States
3 months using the app
Kickflip replied July 19, 2024

Thank you so much for your glowing review! We're happy to hear that Kickflip's ability to integrate custom fields into product pricing has made such a positive impact for your online store's customization needs. Your feedback means a lot to us, and we're here to support you every step of the way :) !

August 21, 2024

Kickflip is an amazing tool! Cindy and Elisabeth from customer care are so nice and helped me set up everything for my store! I highly recommend it!

The Memorists
Canada
12 days using the app
Kickflip replied August 26, 2024

Wow, your review just made our day! 🎉 Thanks a ton for the recommendation!

July 16, 2024

Kickflip was the exact customization tool we were looking for. It’s very straightforward from start to finish. If I got stuck at any point, the chat feature was convenient to use and received quick and detailed responses from a real person to continue building our product. As a small business, the payment structure is also ideal as it eliminates the risk by only charging when we make a sale, as opposed to committing to a big monthly or annual fee. High recommend kickflip!

Buck Wild Hat Bar
United States
2 months using the app
Kickflip replied July 17, 2024

We’re all about making things straightforward and user-friendly, so knowing that you had a seamless experience from start to finish is music to our ears.Thank you for the high recommendation! ✨

November 14, 2024

excelente app y dan una excelente atencion para uno poder solventar cualquier duda o inconveniente

caseconnn
United States
16 days using the app
Kickflip replied November 18, 2024

¡Muchas gracias por tu reseña! We’re thrilled to hear you’re enjoying Kickflip and that our team has been able to assist you. 😊

July 29, 2024

Great customer service. Amazing product once you understand how to use it.

AKD Ink
United States
2 days using the app
Kickflip replied July 31, 2024

Absolutely thrilled to hear about your positive experience with Kickflip! Understanding a new product can be a journey, and we’re here to support you every step of the way. Thank you for choosing Kickflip to power your custom products sales! 🚀