Reviews (134)

Overall rating
4.6
Counts per rating level
  • 87% of ratings are 5 stars
  • 7% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for its advanced customization capabilities, especially useful for businesses offering personalized products. They appreciate the ability to add custom fields that dynamically adjust pricing based on customization complexity and the realistic product visualization that saves time and resources. The app supports a wide range of product customizations and is praised for its live preview feature and modern interface, enhancing customer experience. It integrates seamlessly with Shopify, ensuring reliable performance and easy management. Customer support is also a strong point, with merchants reporting quick and effective assistance through various channels, contributing significantly to a positive user experience.

July 18, 2024

Kickflip truly sets itself apart from other customizer add-ons for Shopify in its ability to allow custom fields to directly affect product prices, such as for custom logos, text, etc. If your brand/company is looking to create an online store where customization is a key feature and you want to be able to adjust a product's price based on however many additional features a customer wants for it, Kickflip is the absolute best option as it currently stands.

Custom Tees Factory
United States
3 months using the app
Kickflip replied July 19, 2024

Thank you so much for your glowing review! We're happy to hear that Kickflip's ability to integrate custom fields into product pricing has made such a positive impact for your online store's customization needs. Your feedback means a lot to us, and we're here to support you every step of the way :) !

July 16, 2024

Kickflip was the exact customization tool we were looking for. It’s very straightforward from start to finish. If I got stuck at any point, the chat feature was convenient to use and received quick and detailed responses from a real person to continue building our product. As a small business, the payment structure is also ideal as it eliminates the risk by only charging when we make a sale, as opposed to committing to a big monthly or annual fee. High recommend kickflip!

Buck Wild Hat Bar
United States
2 months using the app
Kickflip replied July 17, 2024

We’re all about making things straightforward and user-friendly, so knowing that you had a seamless experience from start to finish is music to our ears.Thank you for the high recommendation! ✨

August 16, 2024

I haven't had a chance to sell anything as of writing this review, however compared to the other customisers this is the easiest to use (yes there's always a learning curve), and the customer support is pretty damn good. All of my questions have been answered and 99% have been solved without coding on my part.

There are some things that could be refined such as the mobile functionality/ease of use especially with customer editable photos but i believe this is something that's being worked on.

LovenJoy
Australia
9 days using the app
Kickflip replied August 19, 2024

Thank you for your thoughtful review! We're thrilled to hear that our customizer is the easiest to use among your experiences, and we greatly appreciate your positive feedback on our customer support. Rest assured, we're actively working on improving mobile functionality and ease of use.

Please don't hesitate to reach out if you have any further suggestions or questions.

Best,

August 27, 2024

I have checked many simiillar app which is not even close to kickflip. Easy and use with full possibilities. Great support. Congratulations guys. Great product.

JETLAG
Poland
4 months using the app
Kickflip replied September 12, 2024

Thank you for your glowing review! We're delighted that you find Kickflip easy to use and packed with possibilities. Your support means a lot to us!

August 21, 2024

Kickflip is an amazing tool! Cindy and Elisabeth from customer care are so nice and helped me set up everything for my store! I highly recommend it!

The Memorists
Canada
12 days using the app
Kickflip replied August 26, 2024

Wow, your review just made our day! 🎉 Thanks a ton for the recommendation!

Edited July 4, 2024

Amazing configurator app and very helpful and quick customer service! Highly recommend as it's very customizable and should work for any kind of business that wants any sort of customization. Thanks kickflip!

Innit Designs
Canada
17 days using the app
Kickflip replied June 28, 2024

Thank you for your wonderful review! We are delighted to hear that our configurator platform and customer service have met your expectations.

We’re thrilled to be a part of Innit Designs’ journey. Your iconic chairs and sustainable design practices resonate deeply with our mission to empower businesses through exceptional customization solutions.

Thank you for recommending Kickflip, and we look forward to continuing to support your success.

- The Kickflip Team

June 7, 2024

The team at Kickflip are great! Admittedly, I'm not tech savvy and have struggled to create a complex product. However, along my journey they have graciously helped me at every turn. They have enthusiastically supported me with 1-on-1 video sessions, text sessions, and were sincerely open to suggestions toward making their back-end functionality easier for complex products like mine. A perfect platform does not exist, but it's comforting to know that the team behind it are humble, helpful, and striving toward perfecting it. I appreciate and respect the spirit and efforts of the team at Kickflip. Thank you!

Shademaker.art
United States
About 1 month using the app
Kickflip replied June 9, 2024

Wow, what a fantastic review! 🌟 Thanks a ton for sharing your experience with Kickflip. It’s awesome to hear that our team’s support has made a real difference for you. We’re all about helping you bring your complex products to life, and it’s great to know that our help has been valuable for you.

We’re on a mission to build the perfect platform, and your kind words motivate us to keep pushing forward. Thanks for being a part of our journey. You’re the reason we do what we do!

Cheers! 🛠️✨

July 15, 2024

The whole team is very kind and responsive. The app is the best I have found in Shopify so far.

CandyBaby
Bulgaria
About 2 months using the app
Kickflip replied July 16, 2024

Thanks for the awesome feedback! Our team is always here to help, and it’s fantastic to hear that you’re loving our platform. We’re all about making your experience the best it can be. Keep rocking on Kickflip, and let us know if you need anything else!

May 31, 2024

Extremely useful configurator app. The best one available in the market, with both complex functionalities and good looking UI.

Other configurator apps just lack functionality or look very outdated.

Plus, the customer support is extremely responsive.

10 out of 10

Premiott
Romania
3 months using the app
Kickflip replied June 2, 2024

Wow, this review made our day! We'll frame it and hang it up in our office. 😄

Thank you so much for the kind words! We strive to make our configurator app the best out there, and it's great to hear that you think so too. We also pride ourselves on being responsive and helpful, so your feedback means a lot.

Thanks again, and stay awesome! 🚀

July 11, 2024

This app was exactly what i needed for my store. Also superb costumer service, that helped med solve issues fast and without giving up when I had no idea what i was doing. Would 100% recommend this app.

EventyrPrint
Norway
1 day using the app
Kickflip replied July 15, 2024

Thank you so much for your fantastic review! 🎉 We’re thrilled to hear that Kickflip was exactly what you needed for your store. Our team is dedicated to providing top-notch customer service, and it’s awesome to know we could help you out quickly and efficiently. Your recommendation means the world to us!