Reviews (146)

Overall rating
4.6
Counts per rating level
  • 87% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its robust product customization features, including adjustable pricing and 3D model support. Its user-friendly interface and live preview enhance the shopping experience. The "pay as you go" pricing model is particularly suited for small businesses, encouraging market expansion. Seamless integration with e-commerce platforms, continuous updates, and responsive customer support, including 1-on-1 video sessions, further enhance its value.

Edited January 24, 2025

Kickflip has really impressed me with how they handled an issue I recently experienced. I faced a major problem with my Shopify integration where variants weren’t generating correctly, which caused disruptions in my business operations. Initially, I was very frustrated, but I have to give credit where it’s due—their team stepped up and resolved the issue effectively.

Once I reported the problem, they communicated clearly and worked diligently to find a solution. What I appreciated most was their follow-through and commitment to getting things back on track quickly. Thanks to their efforts, my operations are now running smoothly, and I’m relieved to have everything back to normal.

While the experience started off stressful, I’m glad I can now rely on Kickflip to deliver and support my business needs. Overall, their tools are working great, and I’m happy to continue using their services. Thank you to the team for making things right!

Capri Studios
United States
11 months using the app
Kickflip replied January 24, 2025

Thank you for sharing your feedback. We understand how challenging this particular situation has been for your business, and we truly appreciate your patience as we worked through it together.

We understand that businesses sometimes need to adapt solutions to fit their unique requirements. I hope the explanation we provided and the solution we implemented addressed your concerns and helped restore your workflow.

We’re here to support you and will continue to keep you informed about any updates that may enhance your experience further. If there’s anything else we can do to assist, please don’t hesitate to reach out.

Thank you for being a valued part of the Kickflip community.

Sincerely,

-Rosalie

February 4, 2025

I joined kickflip at the right time. I was told I would need an engineer to connect my domain to the plugin. They came back a few days later and manged to seamlessly integrate the customizer to my shopify theme. No other app allows the level of customization with such simplicity. The ability to layer pieces and attach colors makes the options endless as long as you get creative with the logistics of your designs. The only thing better than the product itself is the support. They always go out of their way to help me and work endlessly to improve the app. I look forward to what is to come in the future. If you get stuck while using this app dont hesitate to reach out. They will help you. Now that Shopify Dawn 2.0 links directly to the customizer from the description, all the way to checkout, there is no reason why anybody shouldnt be able to use this app. Dawn 2.0 is the deafult on shopify so its nearly impossible to mess this up. I come from the field of construction and was morbidly afraid of computers grwoing up and I can do this. Anyone else brave enough to step into entrepeneuership can handle using this app. Great job guys!!!

Hops Custom Shaped Pillows
United States
2 months using the app
Kickflip replied February 5, 2025

Wow — what an incredible review! Love hearing how Kickflip is making product customization seamless for you. You nailed it: creativity should be limitless, and our job is to make sure tech never gets in the way. The fact that you went from being “morbidly afraid of computers” to running a customized product experience on Shopify? That’s exactly why we do this. Excited for what’s ahead, and we’re here for you every step of the way. Keep building, keep customizing, and keep winning! 🚀🔥

December 13, 2024

Kickflip is an awesome app with easy integration on your e-commerce platform. It is highly recommended for building custom products

Re:Evolution Africa
Nigeria
5 months using the app
Kickflip replied December 14, 2024

Hey there! Thanks for the awesome shoutout! It’s amazing to hear that Kickflip is making building custom products a breeze for you. Your recommendation really pumps us up — keep doing great things, and we’re here if you ever need anything!

January 22, 2025

Amazing app and quick, friendly and very helpful support

CapStore
Netherlands
6 months using the app
November 14, 2024

Bonne application, excellent service!

B45 Baseball
Canada
Over 6 years using the app
Kickflip replied November 15, 2024

Merci beaucoup! C’est toujours un plaisir de travailler avec votre équipe depuis toutes ces années. Merci pour votre fidélité! 😊 ⚾

October 6, 2024

Absolutely top! The Kickflip app opens up completely new opportunities and new markets for my company. Super great functions, a modern interface and above all, and I would like to emphasize this in particular: first-class support and a super great team. The Kickflip team helps with all questions and problems very quickly and very competently! I have rarely experienced such great support these days. Please keep it up, dear Kickflip team. I will gladly recommend you to others! If I could, I would give 10 stars!!

String-Manufaktur.de
Germany
11 months using the app
Kickflip replied October 8, 2024

Wow, thank you so much for your incredible feedback! It’s truly inspiring to hear. Empowering entrepreneurs like you is exactly why we do what we do. Thanks for being part of the Kickflip community, and here’s to your continued success!

November 29, 2024

Great service, always able to help me with my issues.

Elementix Designs
Canada
16 days using the app
Kickflip replied December 1, 2024

Appreciate the kind words! 🙌 Your success is what keeps us motivated—thanks for letting us be a part of your journey!

February 12, 2025

Super flexible, with an incredibly clean interface!

RAYN
United States
2 days using the app
Kickflip replied February 13, 2025

That’s amazing to hear! Your words just made our day. Can’t wait to see the experience you build with Kickflip — let’s make something awesome together! 💪🔥

November 14, 2024

excelente app y dan una excelente atencion para uno poder solventar cualquier duda o inconveniente

caseconnn
United States
16 days using the app
Kickflip replied November 18, 2024

¡Muchas gracias por tu reseña! We’re thrilled to hear you’re enjoying Kickflip and that our team has been able to assist you. 😊

August 27, 2024

I have checked many simiillar app which is not even close to kickflip. Easy and use with full possibilities. Great support. Congratulations guys. Great product.

JETLAG
Poland
6 months using the app
Kickflip replied September 12, 2024

Thank you for your glowing review! We're delighted that you find Kickflip easy to use and packed with possibilities. Your support means a lot to us!