Reviews (146)

Overall rating
4.6
Counts per rating level
  • 87% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its robust product customization features, including adjustable pricing and 3D model support. Its user-friendly interface and live preview enhance the shopping experience. The "pay as you go" pricing model is particularly suited for small businesses, encouraging market expansion. Seamless integration with e-commerce platforms, continuous updates, and responsive customer support, including 1-on-1 video sessions, further enhance its value.

August 27, 2024

I have checked many simiillar app which is not even close to kickflip. Easy and use with full possibilities. Great support. Congratulations guys. Great product.

JETLAG
Poland
6 months using the app
Kickflip replied September 12, 2024

Thank you for your glowing review! We're delighted that you find Kickflip easy to use and packed with possibilities. Your support means a lot to us!

August 16, 2024

I haven't had a chance to sell anything as of writing this review, however compared to the other customisers this is the easiest to use (yes there's always a learning curve), and the customer support is pretty damn good. All of my questions have been answered and 99% have been solved without coding on my part.

There are some things that could be refined such as the mobile functionality/ease of ...

LovenJoy
Australia
9 days using the app
Kickflip replied August 19, 2024

Thank you for your thoughtful review! We're thrilled to hear that our customizer is the easiest to use among your experiences, and we greatly appreciate your positive ...

July 16, 2024

Kickflip was the exact customization tool we were looking for. It’s very straightforward from start to finish. If I got stuck at any point, the chat feature was convenient to use and received quick and detailed responses from a real person to continue building our product. As a small business, the payment structure is also ideal as it eliminates the risk by only charging when we make a sale, as ...

Buck Wild Hat Bar
United States
2 months using the app
Kickflip replied July 17, 2024

We’re all about making things straightforward and user-friendly, so knowing that you had a seamless experience from start to finish is music to our ears.Thank you for the ...

June 7, 2024

The team at Kickflip are great! Admittedly, I'm not tech savvy and have struggled to create a complex product. However, along my journey they have graciously helped me at every turn. They have enthusiastically supported me with 1-on-1 video sessions, text sessions, and were sincerely open to suggestions toward making their back-end functionality easier for complex products like mine. A perfect ...

Shademaker.art
United States
6 months using the app
Kickflip replied June 9, 2024

Wow, what a fantastic review! 🌟 Thanks a ton for sharing your experience with Kickflip. It’s awesome to hear that our team’s support has made a real difference for you. We’re ...

March 20, 2024

Amazing App
Not like any other Customization product
The have so many features

and their builder is amazing, it has logic and masks, and color multiply
And overall, they are pay as you go model, which is great for new businesses

Their support is good as well, and they usually try to help as fast and as much as they can

Saveit Furniture
Egypt
8 months using the app
Kickflip replied March 21, 2024

Thank you for your great feedback on Kickflip. It’s always inspiring to hear how our solution is making a positive impact. We’re committed to supporting our customers' ...

May 22, 2024

After trying a few other apps I have found kickflip to be the best customiser for Shopify. Nice user interface on the shop, easy to mage and update products/variants, really good customer service (thank you Elizabeth and Vincent). No complaints from me, but a couple of areas I would love to see the app evolve is syncing products/variants to Shopify in order to use discounts that include/exclude ...

ROXBOX
New Zealand
About 1 month using the app
Kickflip replied May 29, 2024

Thank you so much for your wonderful review. Your feedback is deeply appreciated and truly inspiring. It's fantastic to hear that you've found Kickflip to be the best ...

April 12, 2024

Without it, my business idea would never have been possible! Their customer support is also incredibly responsive, answering the many questions I've had during the build phase of my product customisation tool.

LidMods
United Kingdom
3 months using the app
Kickflip replied April 15, 2024

Thank you for your wonderful review! It's fantastic to hear that our platform played a crucial role in bringing your business idea to life. Your success is our success, and ...

August 21, 2024

Kickflip is an amazing tool! Cindy and Elisabeth from customer care are so nice and helped me set up everything for my store! I highly recommend it!

The Memorists
Canada
12 days using the app
Kickflip replied August 26, 2024

Wow, your review just made our day! 🎉 Thanks a ton for the recommendation!

May 31, 2024

Extremely useful configurator app. The best one available in the market, with both complex functionalities and good looking UI.

Other configurator apps just lack functionality or look very outdated.

Plus, the customer support is extremely responsive.

10 out of 10

Premiott
Romania
3 months using the app
Kickflip replied June 2, 2024

Wow, this review made our day! We'll frame it and hang it up in our office. 😄

Thank you so much for the kind words! We strive to make our configurator app the best out there, ...

April 29, 2024

Cindy is an amazing technical support girl, she helped me with all my doubts and I really think it is an app that makes a difference. At first it's hard to get the hang of it but then everything goes smoothly. Highly advisable.

FamPieces
Spain
8 months using the app
Kickflip replied April 30, 2024

That's great to hear! Glad you're enjoying working with Cindy 🌟. It's true, new tech can take a minute to get the hang of, but it sounds like you're all set now. Thanks for ...