Reviews (146)

Overall rating
4.6
Counts per rating level
  • 87% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its robust product customization features, including adjustable pricing and 3D model support. Its user-friendly interface and live preview enhance the shopping experience. The "pay as you go" pricing model is particularly suited for small businesses, encouraging market expansion. Seamless integration with e-commerce platforms, continuous updates, and responsive customer support, including 1-on-1 video sessions, further enhance its value.

Edited July 4, 2024

Amazing configurator app and very helpful and quick customer service! Highly recommend as it's very customizable and should work for any kind of business that wants any sort of customization. Thanks kickflip!

Innit Designs
Canada
17 days using the app
Kickflip replied June 28, 2024

Thank you for your wonderful review! We are delighted to hear that our configurator platform and customer service have met your expectations.

We’re thrilled to be a part of Innit Designs’ journey. Your iconic chairs and sustainable design practices resonate deeply with our mission to empower businesses through exceptional customization solutions.

Thank you for recommending Kickflip, and we look forward to continuing to support your success.

- The Kickflip Team

April 18, 2024

Wow love this app! I have been looking for a product customizer app with live preview. This is the best one I have seen! Also, I love the pay as you go model.

Two Crafty Gays
United States
7 months using the app
Kickflip replied April 19, 2024

Awesome feedback, thank you! It's great to know we've hit the mark. We're glad you appreciate the pay-as-you-go model too. Your positive comments really motivate our team to keep improving and delivering the best for our users. Keep up the great work!

August 13, 2024

They are very caring, real customer service is available, they are very caring

My Store
Türkiye
5 months using the app
Kickflip replied August 19, 2024

Thank you for your feedback! We're glad to hear that you've experienced attentive and caring customer service with us. Providing genuine support is our priority, and we're here whenever you need us.

We wish you great success with your project!

June 25, 2024

Highly recommend! After playing around with the app it was very easy to navigate. It didn’t take me long to learn everything. Also their help desk replied back quickly and answered every question I had. This is important to me since I’m a business owner and hardly have time to learn a new program. Thanks Kickflip!

thepiercedcactus.co
United States
About 18 hours using the app
Kickflip replied June 27, 2024

Thank you for your enthusiastic recommendation! We’re thrilled to hear that you found our platform easy to navigate and quick to learn. Your feedback about our responsive customer success team means a lot to us. We understand how valuable your time is as a business owner, and we’re glad we could provide the support you needed. Thanks for choosing Kickflip, and we’re here for you whenever you need us!

July 15, 2024

The whole team is very kind and responsive. The app is the best I have found in Shopify so far.

CandyBaby
Bulgaria
About 2 months using the app
Kickflip replied July 16, 2024

Thanks for the awesome feedback! Our team is always here to help, and it’s fantastic to hear that you’re loving our platform. We’re all about making your experience the best it can be. Keep rocking on Kickflip, and let us know if you need anything else!

July 11, 2024

This app was exactly what i needed for my store. Also superb costumer service, that helped med solve issues fast and without giving up when I had no idea what i was doing. Would 100% recommend this app.

EventyrPrint
Norway
1 day using the app
Kickflip replied July 15, 2024

Thank you so much for your fantastic review! 🎉 We’re thrilled to hear that Kickflip was exactly what you needed for your store. Our team is dedicated to providing top-notch customer service, and it’s awesome to know we could help you out quickly and efficiently. Your recommendation means the world to us!

July 29, 2024

Great customer service. Amazing product once you understand how to use it.

AKD Ink
United States
2 days using the app
Kickflip replied July 31, 2024

Absolutely thrilled to hear about your positive experience with Kickflip! Understanding a new product can be a journey, and we’re here to support you every step of the way. Thank you for choosing Kickflip to power your custom products sales! 🚀

April 18, 2024

Very easy to use and great customer support. Quite a powerful tool with cool functionality!

CustoModa
Australia
About 1 month using the app
Kickflip replied April 19, 2024

That's fantastic to hear! We're super pumped you're enjoying the experience and finding value in our platform. Keep up the great work!

July 3, 2024

Best app,kind agent

CARINOOO
United Kingdom
4 months using the app
Kickflip replied July 5, 2024

Big thanks for the fantastic review! We're thrilled you think our platform and team are top-notch. Keep those custom orders coming, and we're always here if you need anything.

August 15, 2024

Perfect app and good assistance,
I recommand

Unichef
France
2 days using the app
Kickflip replied August 19, 2024

Thank you so much for your kind words and recommendation!

We're delighted that you're enjoying our app and finding our assistance helpful. If you have any questions or need further assistance in the future, please feel free to reach out. We're here to help!