Reviews (146)

Overall rating
4.6
Counts per rating level
  • 87% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its robust product customization features, including adjustable pricing and 3D model support. Its user-friendly interface and live preview enhance the shopping experience. The "pay as you go" pricing model is particularly suited for small businesses, encouraging market expansion. Seamless integration with e-commerce platforms, continuous updates, and responsive customer support, including 1-on-1 video sessions, further enhance its value.

May 6, 2024

Great customer service!

Elijah Visions
Austria
3 months using the app
Kickflip replied May 7, 2024

Thanks for the stellar review! 😎✨ Keep creating magic with Kickflip!

December 19, 2023

Utilisateur de Kickflip depuis plusieurs années, l'équipe est toujours présente pour nous aider et nous guider lors de nos changement, ou lorsque nous voulons ajouter de nouveaux éléments à notre customizer. L'équipe de soutien est disponible rapidement, et même une rencontre zoom peut être cédulé rapidement. Nous sommes très satisfait du service.

B45 Baseball Canada
Canada
Almost 6 years using the app
Kickflip replied December 20, 2023

Nous sommes très heureux d'entendre que notre équipe a pu vous offrir l'assistance nécessaire et vous guider efficacement dans l'utilisation de notre plateforme.

Un grand merci à B45 d'être parmi nos premiers clients et de continuer à nous faire confiance.

Votre succès est notre succès, et nous sommes là pour vous accompagner à chaque étape de votre parcours.

Merci encore pour votre soutien et votre confiance envers Kickflip!

February 23, 2021

This app is exactly what I was looking for. Compared to other apps I've tested, mycustomizer is intuitive and easy to use. And if you get stuck, the support is immediately helpful, friendly and quick to respond. My customers really like the ability to customize their product.

Partybox
Germany
Almost 4 years using the app
Kickflip replied March 26, 2021

Wow! It sounds like we're a good fit and that's good news.
Thanks for taking the time to share your feedback with us. We're happy you think our platform is intuitive and easy to use because that's exactly what we want to offer as a product configurator solution. It's also nice to see that our customer service helped you quickly when needed, we're always here to help!
Now let's celebrate with garlands and balloons ;)

July 15, 2022

this app is so easy to use and the customer support is great, I had a small issue and reached out to support and they helped me within minutes.

ezrableu
United States
About 3 years using the app
Kickflip replied July 18, 2022

Thanks so much for the kind words - we're happy to hear that you're enjoying Kickflip and that our customer success team was able to help you out quickly!

Edited February 23, 2021

This app is powerful and affordable. We can now offer custom goods to the masses as this app allows for our customers to create the product they want and pay for the order without asking for a mock-up. There is a learning process but its definitely worth the effort. we are looking forward to expanding our offering in the near future.

Stark Hockey
Canada
About 3 years using the app
February 19, 2024

User friendly. Incredible backend interface. Superb customer service.

Jersey Den
Canada
Almost 3 years using the app
Kickflip replied February 20, 2024

Your words fuel our fire to keep making magic happen! Thanks for the shoutout!

April 15, 2021

Man, I have no words how I wished for an app like this. For half a year I was searching for a customizer app (even for other plattforms than Shopify). I tried all the standards. Not one satisfied me. Best Product Customizers UI is so elegant. You don't have to study the manual for hours. You can start right after installation. This will soon become the No. 1 app for customization, there is no doubt. You have a new customer! Keep on the good work!

Jimbeels
Germany
Over 2 years using the app
Kickflip replied April 16, 2021

Wow! It sounds like you found exactly what you were looking for in our app, which is a huge compliment. Thanks for taking the time to share this very positive feedback with us. We are all delighted to read this today! Knowing you tried other solutions, it means so much that we were able to meet your expectations.

Please feel free to reach out if you have any questions, or if you want to share your feedback and experience, it's always so helpful for our team.

Good day!

March 15, 2020

Quite simply the best customization app on the market. I've used this now with 2 separate companies and the support, features and overall product have been always fantastic. Do yourself a favour and give this app a go!

THE CUSTOM CHEF
Australia
Over 2 years using the app
August 10, 2020

We have been using MyCustomizer to build our service for designing teamwear for sports club. It's a platform that is easy to use and understand – both from our side, but also from our customers' perspective.

Grit Sportswear
Sweden
Over 2 years using the app
June 7, 2022

Excellente application, très complète qui propose une manière claire et intuitive de présenter et personnaliser ses produits. Et surtout une équipe support très efficace et réactive, merci à eux. J’utilise cette application pour proposer la création de montres sur mesure à mes clients. Le rendu est fluide sans ralentissements malgré plus d’une centaine d’images que j’y ai intégré. Merci pour votre travail.

DLX custom watch
France
About 2 years using the app
Kickflip replied June 15, 2022

Un grand merci pour ce review!

Nous sommes bien heureux que vous trouviez notre app claire et intuitive, car c'est exactement ce que nous visons. L'équipe de Kickflip travaille fort à rendre simple l'utilisation de la plateforme, tout en permettant aux marques d'offrir des expériences de personnalisation très complexes.

Nous avons hâte de suivre l'avancement votre projet! N'hésitez pas à nous contacter pour toute demande.

Merci encore!