Reviews (116)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants appreciate this app for its user-friendly interface and seamless Shopify integration, ideal for selling customized products. They praise its customization capabilities and dynamic pricing features. Exceptional customer support, including quick responses and video calls, is frequently highlighted. The app's performance and modern interface enhance the shopping experience, with a cost-effective pricing model based on sales and continuous updates reflecting responsiveness to merchant feedback.
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Configurateur sympa et rapide à mettre en marche. L'offre freemium est bien pour commencer avec un seul produit. Je recommande
Merci pour cet avis!
Nous sommes heureux de constater que vous avez été en mesure de mettre votre customizer en ligne en un rien de temps. Nous nous efforçons de créer une plateforme simple à utiliser, mais performante.
Bon succès!
I spent $5k on freelancer trying to build my own customization website before I found myCustomizer. I had the site up and working in just a few days with zero problems. Their front end and back end were both 5x better than what I had before. Font support is excellent. Icon preview selection is awesome. The site is responsive and tech support is on it and responds within hours. The rules section allows configuration of multiple items with If-Then-Else logic. So glad I found them. This is a well thought out product.
Dear Greg,
Experiences like yours are far too common. I'm so glad we were able to help you move forward with this project without spending too much. We're always adding new features to the platform, and it's great to know that you used a few and were able to successfully create what you needed.
Thanks for placing your trust in us and your willingness to share.
Best,
Such an amazing app. Easy to use. The customer support team is great. Quick response time. End results are great.
Thank you for taking the time to add a review.
We're so glad you're satisfied with the app. We are focused on providing a user-friendly solution, so we're pleased to know that you find it easy to use. You did such a great job creating your customizers!
We wish you great success in the future!
Amazing App
Not like any other Customization product
The have so many features
and their builder is amazing, it has logic and masks, and color multiply
And overall, they are pay as you go model, which is great for new businesses
Their support is good as well, and they usually try to help as fast and as much as they can
Thank you for your great feedback on Kickflip. It’s always inspiring to hear how our solution is making a positive impact. We’re committed to supporting our customers' success and innovation, and it's heartening to know that our efforts in customer support are meeting your needs. Thank you for being a part of our community.
We've been using this app to set up a custom made clothing item. The whole process has taken weeks a lot of cash invested in 3D models. That makes the whole limitation I'm about the describe even more frustrating.
When products are created as variations they are SKU-less. That means if your using an IMS or shipping app to process orders after checkout (one that requires a SKU like many do) you're not going to have much luck. Lesser custom apps often give you options. Either replicate the source SKU for each variant or even add numbers sequentially. We use a few of them successfully already. These small but essential function really show when an app that has considered the backend needs of merchants. Kickflip has a heavy focus on front end UI and that's great since it's key for the product, but the backend is not really suitable for any business of scale. The response from support for this issue was "this is eye opening and we appreciate it. However, unfortunately, it is not possible to do this." Well...thanks.
We're currently unsure if, even after our investment we can make this app worth for us logistically. I suspect we'll try it and manually link products to orders in the short term but it's very disappointing when a simple code change to variant generation would have solved this. 5 stars for ambition. 2 for implementation on Shopify.
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Response to Kickflip's response: We want to be clear this is NOT feedback on variants linked to inventory level. All our SKUs are made to order anyway. This is simply the manner with which new variants created in Shopify by the app have no SKU given to them when they hit the checkout. This is a simple API/App fix (other apps can generate this kind of variants) and not a complex feature we're discussing here. This is the second time your team haven't quite understood the issue we've raised so perhaps we're not being clear enough. However, it seems based on your response that nothing is in the pipeline.
First off, we want to thank you for your honest and thorough feedback. It’s voices like yours that push us to strive for excellence in everything we do.
Regarding our inventory management feature, it’s important to note that it is currently in beta and might not cover all your requirements at the moment.
The current limitation comes from the way we manage inventory due to constraints with Shopify’s variant limit and the fact that stocks cannot be shared between different variants. This has led us to handle all inventory management within Kickflip’s admin. We understand that this isn’t ideal for your use case.
We encourage you to share any additional insights you have to help us improve this feature here : https://kickflip.canny.io/feature-requests/p/i-would-like-the-skus-entered-in-kickflip-to-be-linked-to-shopifys-inventory
We appreciate your patience and understanding as we aim to meet your needs better. Thank you again for bringing this to our attention.
This app has saved me hours and hours of dealing with indecisive customers that aren't sure what they want their custom product to look like. Now they can design it themselves and I don't need to get involved. The setup process has a bit of a learning curve, but if you know Photoshop (or someone who does) you can make a pretty amazing user experience with this app that saves time and makes money.
Thanks very much for your review of our platform. We're glad you feel like it's a great asset for your creative business ;) ! We also want to thank you for pointing out the learning curve. Feedback like yours is very helpful and I assure you that we are constantly improving our documentation and tutorials in the hope of making it as user-friendly as possible for our customers. Cheers!
I've searched far and wide for the perfect producer customizer, and lucky for you, you just found it! This is by far the cleanest, most modern, and intuitive option out there. Customer support is amazing and are always very quick with their responses and always eager to help. Highly recommended and I'll be a long time user! Great stuff Kickflip team!!
Thank you so much !! We're thrilled to hear that our product customizer solution has met your expectations and that our customer support has been helpful. Your feedback means the world to us. We're grateful to have you onboard and we promise to keep delivering the quality you've come to expect.
- The Kickflip Team 🙏🏼
I looked into three different Customize Products and ended up selecting this one. It’s super easy to use and has a bunch of awesome demo products available on the backend. The customer support is very well. Cindy, in particular, was incredibly professional and quickly solved the problem I was facing.
Thank you for choosing Kickflip and taking the time to share your experience. We're thrilled to hear that you've found our software intuitive and full of features that cater to your needs. Our team is dedicated to providing exceptional service and solving any issues promptly, so it's wonderful to see their efforts recognized. We're excited to continue supporting your customization journey! Thanks again for your kind words.
Es una aplicación muy útil para vender productos personalizados en tu tienda online. Es lo que buscaba.
Gracias por tomarse el tiempo para compartir su experiencia con nosotros. Estamos muy contentos que te guste nuestra aplicación y hayas decidido usarla para tu proyecto.
¡Le deseamos mucho éxito!
Saludos
Brilliant app highly recommend, very sleek, great support for any questions and they also send recommendations to make it better
Thank you so much for the kind words - we're really happy to have you on board! :) We're constantly working hard to make sure our product configurator is the best it can be, and we really appreciate your feedback. <3